Club Karey

Club Karey

Traveller (639)
la discoteca al final de la piscina
Pool & Beach (133)
Chambre très bien pour un 2*
Room & Suite (114)

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About

2.5
#28 of 29 all-inclusives in Varadero
3.3 of 5 bubbles
Location
2.7 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
2.9 of 5 bubbles
Value

Finding an ideal budget friendly all-inclusive resort in Varadero does not have to be difficult. Welcome to Club Karey, a nice option for travellers like you.

Close to some of Varadero's most popular landmarks, such as Parque Central (4.5 km) and Iglesia Santa Elvira (4.7 km), Club Karey Hotel is a great destination for tourists.

Rooms at Club Karey Hotel provide air conditioning and a refrigerator.

In addition, Club Karey Hotel offers a pool and free breakfast, which will help make your Varadero trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

While staying in Varadero, you can get some delicious ribs at Salsa Suarez Restaurant y Bar, which is a short distance from Club Karey Hotel.

Varadero is also home to Artecru, a popular art gallery that is not too far from Club Karey.

Club Karey looks forward to welcoming you on your visit to Varadero.

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Property amenities
Free parking
Pool
Outdoor pool
Free breakfast
Bar / lounge
Restaurant
Beach
Airport transportation
Breakfast buffet
Poolside bar
Room features
Air conditioning
Safe
Refrigerator
Room types
Ocean view
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
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Detailed Reviews
epsiloncaprolactama wrote a review Jan 2012
Montreal, Canada21 contributions58 helpful votes
+1
2.0 of 5 bubbles
I have mixed feelings about Club Karey, Varadero ... Just to give you a bit of our background ... 8th time in Cuba, 5th time in Varadero, family of 4, adults on the 40s, kids 6-7 y.o. This time we stayed from Dec 23 - Dec 31, 2011

We read a lot of horror stories before going there and we saw the ranking of the hotel (54 out of 58 in Varadero) so we were aware what to expect.

The hotel is more like a 2 stars hotel but it has some 3 stars features (tennis court, gym, massages, etc...). People are nice and helpful, like almost all Cubans .... They are ready to help you and I never felt like they were begging for tips.

The resort is in fact a lot of villas with 2 levels with 6 rooms per level. Many of them closed ... Villas are quite clean and right on the beach. Beds are comfortable and clean. There is a mini fridge in the room. No issues with the bathroom or the hot water. There is a safe box, but you have to pay for if you want to use it.
It is located outside of the city. You would need to take the hop-on hop-off bus to get to the city or to the peninsula (5 CUC all day). Or you can take a taxi - 3 CUC to the beginning of the city or 7 CUC to the other end (where the International Clinic is).
There is a pool, a disco (we never went) and a small store in the resort. There is a restaurant - all you can eat and a à la carte restaurant as well (we never went there neither). I don`t know if is too much entertainment as the evenings we were in town. There is a great guy, Toni who plays with the kids during the day ... There is no kids club

The beach is great, not too wide and with nice sand. The water is deep after 1-2 meters, so great for adults who want to swim. For small kids is a bit difficult to stay only on the stripe where the water is not deep. Otherwise the sea is great. You can see daily pelicans diving to fish, which is a great show.

The biggest weakness is food. Yes, I know, is Cuba :) ... But this time was the worst experience. Not the taste, as the cook is good. All the food we tasted was good. BUT the options are very poor and sometimes you cannot find a choice. Finally we always found something to eat. Papayas are great :). The bad part is that what is not used at noon, you find at the dinner :(. If you are not looking for great food, you can deal with it ...

The restaurant is not the cleanest and sometimes you have to wait a lot to be served (napkins, forks, glasses, etc.).

There is one bar at the reception (doesn`t have beer). And the is a bar in between the pool and the beach. We were very disappointing that one day they were without beer. But we went to the store and bought some, so not such a big issue. And the good news is that the next day they finally installed a draft beer machine (before it was only in cans).

Varadero changed a lot, really a lot and it is nice to walk on the main street. And the Cuban taxis are quite fun (the old cars from the 40s and 50s).

Overall, for us, who were looking only for the sand and the sea it was ok, but I would not recommend this hotel. I would go again ONLY for a really crazy deal, not otherwise. It is not as bad as some others describe it ... but not really a place to admire neither :(

I hope this helps as I was looking for feed-back about this hotel without too many success.
Read more
Date of stay: December 2011
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: we stayed on Villa 13 ... right on the beach, close to restaurant, bar, etc.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seaswells wrote a review Apr 2016
nova scotia24 contributions35 helpful votes
+1
3.0 of 5 bubbles
club karey is a gem for the "glass half full" budget traveller. be aware that star ratings in the cuba do not equal star ratings in north america. it's unrealistic to have 1st world expectations in a country that struggles daily for basic resources. with common sense, cuba is a very safe country to explore, with an extremely rich & varied culture, a well educated population, beautiful historic cities, gorgeous beaches and a varied geography. i tend to focus on these things and not so much hotel amenities. keep in mind that mentality is reflected in my review.

my adult daughter & i stayed at club karey for 1 week (march 19-26). having stayed in cuban 2 star properties before, we've come to know what to expect. over-all we really enjoyed our stay and considered the all-inclusive price tag of $583 per person an excellent deal. here's my rather detailed breakdown:

hotel overview:
club karey is located at the beginning of the varadero strip with the canal across the street from the hotel and the beach running directly in back of it. all rooms are housed in once private, "seen better days" villas that stretch in a line along the beach for quite a distance in both directions from the small centrally located hub of amenities which include: the small lobby/24 hour bar, pool/snack/beach bar, buffet & a' la carte restaurant, a tiny convenience store, gym & massage building, kite surfing office & tennis court. the hotel is on a very quiet section of beach and is low key in general, with hotel entertainment wrapping up at around 10:30pm. the hotel's small lobby bar is open 24 hours and depending on who's hanging out there, the entertainment can go much later! there is always night life a short cab ride down the street in central varadero.

amenities ("close by") :
WALKING toward central varadero along the canal (that's left, facing the canal):
in 5 minutes you reach casa d'al restaurant.
in 10 more minutes, a small public money exchange kiosk & few more shops. (ps. there is no money exchange at club karey's reception desk, so if you plan to plant yourself at the hotel, exchange your money at the airport on arrival).
5 minutes further you'll arrive at hotel villa tortuga and club kiki & sangria restaurants.
it's across the street from these two restaurants that you can catch the hop-on-off bus which is 5 pesos for all day use. the route covers the entire varadero peninsula...or... walk about 10 more minutes and you'll be at the beginning of central varadero with lots and lots of shops and restaurants, tourist info and a central bank. there are also lots of cab, horse buggies and coco taxis you can catch out in front of the hotel if you don't like walking.

check in:
we arrived at around 10pm. check in was fast & friendly. we were taken to our room by golf cart. a few sandwiches are set aside for late arrivals at the 24 hour lobby bar as food service at the hotel ends at 10pm. so if you're a late night snack-er bring your own stash.

room:
we were lucky enough to score the coveted room #1307 at check-in. it's close to all the hotel amenities. a 2nd floor room with two decks! one directly overlooking the beach (5 star view!) and big enough to accommodate 4 patio chairs, a coffee table and a settee. the 2nd deck at the back of the room looked toward the canal (view blocked by a tree) had 2 patio chairs, one of which was home to a mother cat & her 4 kittens. we thought it was a bonus to have vacation pets. others may not. AC & mini fridge worked. large bathroom stocked daily with fresh towels & toilet paper. room & bath well cleaned daily. the mattresses looked new and were bug free. some things people might consider negatives but didn't bother us were: the newish flat screen TV had no signal, some rust & patching on the bathtub, a jerry-rigged flushing mechanism on the toilet (but it worked) and the handle to the beach balcony was broken. we were without water for about an hour one morning due to ongoing renos at the hotel. other than that we always had plenty of hot water...you need to run it for a bit. we didn't bother renting the in room safe. zero issues with theft. one thing to watch for in 1307 is the railing on the front beach deck is very wobbly...i wouldn't put my full weight against it.

beach & pool:
varadero = 21 kms of white sand & brilliant turquoise water. the beach in front of club karey is narrower than in other places along the strip. just as gorgeous though and all the easier to pull up your chaise ocean-side. the beach drops off quite quickly in front of the central lobby/pool area, but as you walk left (facing the ocean) the sand becomes finer and the ocean entrance far shallower. the beach is machine raked daily. some people had issues with sand flea bites. i wasn't bothered. i attribute to using coconut oil as a moisturiser. it apparently it acts as a natural insect repellent and it smells great. i think i saw 3 mosquitoes during the entire week. the ocean is calm in the morning, with a bit of chop & swell arising as the winds pick up in the afternoon. there's a paddle boat available to guests for free and a small catamaran sail boat that you can go out on (guided) for 15-20 pesos per person. there are only 3 palapas located on a rise above the beach, between building 13 and the a la carte restaurant...so not a lot of shade on the beach at this hotel. you can find some shade beach-side in the shadow of the pool snack bar/beach bar building. there are also thatched palapa's poolside. the pool is small but clean, with nice views of both canal and beach. surrounded by swaying palms, the pool area is the centre for the hotel activity program.

restaurants/food:
most importantly...none of the food made us sick. the steam-beds for keeping food hot at the buffet didn't seem to be functional though. we tend to eat late, so by the time we got there most of the food was stone cold with the exception of what was being served at the carving station or being prepared at the breakfast grill in the morning. there was enough selection to fill a plate easily. i actually found the food to be well seasoned and thought it would have really good if it had been hot. you're not going to find a typical north american menu here. there was a lot of meat, rice and potatoes in various forms. fresh fruit and veggies were sparse. ice cream and a couple of dessert options. lots of bread. made while you wait omelets at breakfast and sometimes pancakes on the griddle. always sausage, bread and cold cuts...sometimes bacon. the buffet restaurant sits smack dab on the beach with floor to ceiling windows looking at the ocean. it could be a really pleasant place to eat, but the blurry film of salt spray from the wind off the ocean was never cleaned off the windows while we were there. unfortunately it kind of gave the place a dingy feel. we've learned from past trips to bring along a couple of take-out containers and some plastic cutlery. that way you load up at the buffet and eat on your own patio if you have a nice one, picnic on the beach or dine poolside. i go south to get outside so this works well for me. the pool snack bar (noon until 5) had great grilled ham & cheese sandwiches & pizza (that were hot!:) it;s open air...we had lunch there almost every day. we didn't end up making a reservation for the a la carte restaurant so can't rate it. best bet for coffee... the cappuccinos at the lobby bar. we both don't drink much...pretty basic drinks at the bars, good service and they didn't skimp on the rum. you get a thermal water jug in your room that you can fill at the bars or restaurant.

staff:
i found every one of the staff from reception to house cleaning, friendly & obliging, whether you tipped them or not. hats off to the entertainment staff. they didn't have a lot of resources to work with but made it fun without being pushy about joining activities. we didn't take in a lot of the activities but managed to win two bottles of rum! :)

the grounds:
there's some nice landscaping, mature trees and it's great to see flowers in bloom! the tennis court and a lot of the walkways are deteriorated. there are a lot of steps throughout the resort. not a great place for guests with mobility issues. many of the buildings are run down and in need of maintenance. there are ongoing renovations happening though. watch out for piles of construction debris throughout, especially at night as the pathways and stairways lack lighting.

in conclusion:
i'm pretty happy just to swim in the warm sea & soak up some sun on a beautiful beach. not having to prepare or clean up after food or house clean for a week is always a win. our room's beach deck with it's amazing ocean view was a pretty huge bonus. building 18 is supposed to have patios with prime views too. the friendly staff and the the hotel being directly on a stretch of beautiful ,near deserted beach make this place. we may have been less taken with the place if we were patio-less and facing away from the ocean. but i would definitely return here for the same price or less.
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Date of stay: March 2016
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike H wrote a review Dec 2014
Toronto, Canada8 contributions28 helpful votes
3.0 of 5 bubbles
The two of is just came back from club karey on a sunwing vacation.
I just wanted to write this review because we were literally TERRIFIED when we read other people's reviews before going to Cuba.
1st I believe that the reviews are from real people simply because of you think about there is no internet there ? Who else will write a review Lol
Anyways, well honestly those who complain about this place are just grumpy superficial Canadians or whatever. This place is not to be compared with a 1st world country hotel, it is a communist poor country, what do you guys expect? Plus we paid 700 cdn$ for a week including flights on Christmas season. I believe this place deserves like 600 $ or less for a week vacation package to consider this as a super good deal.
Location is a bit far from downtown, 15 minutes walk To the nearest spot to hop on a bus that takes you around the city for 5 $ all day long one ticket. The food is okay , there is a special restaurant that has good food but you have to reserve a spot there to have dinner. But again you don't expect to go to Cuba and pay that low price to stay in hotel to enjoy FOOD. I don't know about other hotels, some seemed to be really fancy.
The hotel seemed to be government owned and operated and I don't know if this is the case for all hotels or not. The beach is great not so crowded, lots of Russian and Canadian tourists in this hotel. Music on the pool, staff is friendly and sometimes asking for tips but that's the main trend in Cuba, we didn't think they should be generosly tipped so we tipped but low amounts ( like 1$ or less). Room is okay cleaned daily, water sometimes shuts down and we thought it's because of the infrastructure.
It's simply an all inclusive all what you can eat and drink.
In brief, if you are going to do excursions every day and just want place to eat and sleep and got a good deal for going there , it would be a good option for you.
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Date of stay: December 2014
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy M wrote a review Jan 2020
Ontario, Canada5 contributions1 helpful vote
4.0 of 5 bubbles
Clean rooms, adequate healthy food, friendly staff. For a lower class resort it was nice, located directly on the ocean, had a nice pool and beach. Could have used more towells, and hallways are dim, need better lighting, but all and all for the price, a very pleasant stay!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blair R wrote a review Mar 2020
Manitoba, Canada107 contributions73 helpful votes
1.0 of 5 bubbles
Sad pathetic place. 4 of us checking in, 2 guys in 1 room, 1 single girl in 1 room, & myself alone in another room.. All told there were NO ROOMS. But Sunwing had no trouble taking our booking or our money.
The 2 guys finally got a room. The other girl was sent off with a bell boy person, only to come back to the desk in 45 minutes where I was still waiting & trying to check in. She said they rode a golf cart down 6 buildings to a completely dark bldg, & there he announced no room! Then at the desk, they sent me to a bldg, 4 bldgs away saying to sleep there tonite, come back at 9am & get my real room. When I returned next day at 11am, the guy tried to put my suitcase in storage. NO NO! I said I want my room, & now, nit waiting in lobby for hours. Finally got a room.
Toilet didnt work fir 5 out of 5 days & yes I asked for it to be repaired each &=every day.
This may be an all inclusive, but u cant get a drink for love or money.
Drink? Well depends what time it is. Pool bar has beer 10am-9pm only and lobby bar has zip.
Then after 10 pm lobby bar has draft beer & pool bar is shut.
Food. Buffet open when they are in the mood. Says lunch is 12:30-2:30, I went at 2 all CLOSED UP !
Bathroom door wont open, must rip door off at hinges or get Hulk Hogan to,push it open. I shut it to keep out the noise if constant running toilet. & then couldn’t open it to pee.
No hop on off bus here, no wher NEAR thus place.
Do yourself a favour, go to Mexico.
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Date of stay: March 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Dont stay here ever.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim I wrote a review Sep 2021
Saskatoon, Canada35 contributions45 helpful votes
1.0 of 5 bubbles
The worst ,most dangerous horrible resort I have ever been to. Do not go here
Food is horrible, it actually stinks and is inedible, bed bugs were bigger than me, dirty, rats, really horrible. Sunwing promised to remove this resort and gave us our money back, they still offer it and call it family friendly Shame on you Sunwing. Broken glass and floor tiles every where I am not a five start guy so not hard to please but this resort is horrible and should be shut down DO NOT GO HERE for any reason you will get sick from the food
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Date of stay: February 2021
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer7940 wrote a review Feb 2004
Toronto, ON4 contributions55 helpful votes
1.0 of 5 bubbles
We ended up at this resort because the resort we booked at ended up being overbooked. Do not waste your money by booking your vacation here. There are so many other nice resorts that you can stay at within the same price range. The rooms are small and crowded, the pool is a joke, the beach is very small, the staff isn't very friendly or helpful, the food is horrible and although there is supposed to be an animation staff I never saw them. The pictures that are posted by the travel companies aren't very accurate. The third picture they show, the stone building with blue painted accents, is actually a restaurant (Chez Al) down the road. It's not even part of the resort. Although this resort is rated a 3 star it should be rated a 1. Staying here has turned me off of ever returning to Cuba. We had nick-named it Scarey Karey by the end of the week.
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Date of stay: March 2004
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
canbookie wrote a review Jan 2013
Bonnyville, Alberta, Canada2 contributions28 helpful votes
1.0 of 5 bubbles
I was at Club Karey from Dec 24-31/12 and I will never, ever go there again! To start with, my flight arrived around lunch time, so there was a wait for the room. I had expected this at it was not my first trip south. I was told the room would be ready about 3pm, but the sign said check in was 4pm, so I fully expected to wait until then. By 5pm, I was asking how much longer the wait would be and was told "soon". While waiting, several others were in the lobby complaining to reception about their rooms. One man came in and said flatly that "nothing worked" in his room. There were enough complaints that I and several others spoke to the Sunwing rep about changing hotels. She was looking into this for us and had been at the hotel for a couple hours when we spoke with her. I continued to wait, with about a dozen others for our rooms. 6pm came and went and still no rooms. People were getting frustrated, overtired, all talking to the Sunwing lady about the wait. Then two other Sunwing reps arrived at the hotel, picked up our lady saying there was an "emergency" they needed to handle and that they had to leave. I asked her, "what about us, what about our rooms or changing hotels?" She said we would get our rooms soon. I asked if it would be that night and she said yes and then left. I found this totally unbelievable as I and many others had been waiting about 6 hours for our rooms. And the Sunwing rep ditched us without helping to resolve the problem! I finally got my room about 7pm.

When I booked my trip, I knew it was a 3 star. I have been to Cuba once before as well as trips to Mexico and the DR. I didn't expect a 4 or 5 star. What I did expect was a clean room and bed, hot water, simple food (not fancy but edible), that sort of thing. I don't believe my expectations were unreasonable. Unfortunately, none of these things were to be found at Club Karey.

My experience at Club Karey went like this:

- 84 bed bug bites on my legs
- ants in the vanilla syrup (in a plastic squeeze bottle) provided for the ice cream
- no hot water in my room for the first 4 days I was there and NO response from the staff when I went to the lobby to advise them of this
- no lights in my room except the bathroom and one large light in the entryway; nothing in the room itself. I did ask for a bedside lamp, but never did get one.
- no drinking water (actually, nothing for drinking at all) provided in the room
- the bed was rock hard and you could feel the metal poking into your back. I folded up the spare blanket and put it under the sheets to pad it a bit, but it was still terrible. The pillow was about an inch thick and not comfortable at all. I was stiff and sore all week from the bed.
- When I picked up the second blanket from the side table, there were dead bugs on it and an hard spot like something had been spilled on it and dried. It was clearly NOT clean!
- food available only during set hours, so if you miss a meal, there is no where to get something to eat unless you go into Varadero; you have to wait for the next meal time
- the menu for lunch and dinner is virtually identical day after day; same food for both meals
- breakfast is limited and usually includeds last nights leftovers, but they do make omelets, which was great, but one day, they didn't have eggs
- the snack bar has hamburgers, hotdogs, ham and cheese sandwich, pizza and fries. When they have it open and when they have food there. It is open from lunchtime until they run out of food, usually mid-afternoon. The ham and cheese was good the first time I had it, so I came back the next day, but was told "no ham".
- if the snack bar closes early because it's out of food, there is no where to eat until about 630 when dinner starts, if it starts on time. All times are flexible for meals and on the nights the resort was busier we had to line up and wait to get in for supper. Both nights I had over an hour wait.
- At more than one meal, there was meat I didn't eat because it tasted bad...as in going bad, not poorly prepared. The sandwiches I got from the bar the night I left were a small square bun with a piece of cheese and a piece of ham. The ham was sour!
- my room was in the building farthest from the lobby and almost a kilometre walk, so I had to make sure that, when I went back to my room, I took several glasses of water with me, otherwise it was a hike back to the lobby or pool bar to get a drink.
- despite having no hot water in my room, there was a waterfall outside my door for about 12 hours when a pipe or something broke on the roof of my building. Once this was fixed however, I got hot water for the first time. I arrived on Monday and my first hot shower was late Friday afternoon.
- the walk from my room to the lobby and back is poorly lit and about half has no lights at all. The resort pathways don't go to the room so you have to walk on the road, which is under construction and has hazards to be avoided (mounds of dirt, pipes, other metal stuff and the shoulder has a sharp drop in places). In the dark, you've got to be extra careful.

By the morning of the fourth day, I actually wrote an email to Sunwing telling them how unhappy I was with the resort and that if I could have the opportunity to return home that day, I would hop on a plane without hesitation. It was that bad. I can't believe Sunwing actually includes this place in their line up and sends people there. I wouldn't even give this "resort" a single star. Between the bed bugs, no hot water, bad/dirty food, the resulting diarrhea, it was a terrible trip. I don't feel like I had a holiday at all. Please save yourself the grief and go somewhere else! I've been to a 4 star in Varadero and it was a completely different trip. I will be writing to Sunwing to register my complaint and ask for a refund. And from what I heard from others at the resort "Club Skarey", I won't be alone.
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Date of stay: December 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: I doubt there are good rooms here! I had a lovely view of the next building and if I had opened...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Happiness23412 wrote a review Jan 2006
Ottawa, Canada1 contribution28 helpful votes
1.0 of 5 bubbles
It's a complex of villas in a horrible state. Right beside us was one that was falling apart! Landscaping is horrible, not take care of, trash here and there. Food is awefull and almost nothing. Didn't have no more seats available at the buffet. Ran out of drinks all the time (pina colada, 7 up, lemon juice, cappuccino, etc...) Gave 10 little fries with a half-cooked burger. Had to ask for napkins and always brought us 3 of them even though we were 4. Room was always humid, bathroom was disgusting, rust in the tub. Some other people in the resort were compaining about bed bugs. Complained to Lucy, Caribe Sol rep, but absolutely no help from her nor Caribe Sol. No custumoer service at all by Lucie or Caribe Sol. It's rated 3 star in most of the sites and I've even seen 4 in some... not even worth 2!!! Don't waste your money on this resort! Very ugly hotel.
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Date of stay: December 2005
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Escape33087 wrote a review Mar 2006
Ottawa,Ontario4 contributions25 helpful votes
1.0 of 5 bubbles
Here are my complaints, which are related to this Hotel.

Sidewalks were in very poor shape, cracks of about 4-5 inches were common, I came very close of a ankle sprung along with my girlfriend.

There was numerous area's of the beach along with near the room which had garbage.

There was water in the room on the floor, after numerous complaints, they still did not clean it until the next day, we had to sleep in a room which smelled mold.

They ran out of beer often at the lobby bar.

The shows at the Disco were often repeated 2 -3 times.

The food was terrible which resulted in numerous outings at the local restaurants.

We had no service, everytime we asked for something the answer was always no.

We received 1 bottle of water all week, even after leaving tips in our rooms.

The last night my girlfriend wanted to take a shower she asked for shampoo and they said they had none, we had to borrow shampoo from another guest.

Asked to change room due to condition, always no, yet new guests were coming in on a daily basis.

We were not only the ones complaining most other guests we met had similar issues or even worse like no hot water, we had hot water only time to time.

There was a pump running every minute 24 hours a day which woke me up more than once, they said they would look into it and nothing was ever done.

The vacation would of been perfect if not for this hotel, I enjoyed Varadero, Havana and days excursions, the plane was very comfortable.

I have never stayed in such a dump in my life.

I am not a complainer, however this Hotel which was rated 3 star, should have only 1. I compared with other 3 star Hotels in VARADERO which were much cleaner and looked like a castle compared to this place.
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Desmei asked a question Feb 2020
Ontario7,370 contributions171 helpful votes
Shade is a must. Are there sufficient palapas/umbrellas for guests?
Answer from MondJackie
Hamilton, Canada19 contributions3 helpful votes
There is lots of shade around the pool and also inside the pool. Not too sure about the beach, we went there once and found shade near the a la carte.
cherbear78 asked a question Oct 2019
Dartmouth, Canada56 contributions29 helpful votes
How comfortable are the beds....?
Answer from Nikoleta79
London, United Kingdom58 contributions54 helpful votes
Yes you can go to the 24 hours bar just drinks and can have dinner till midnight only.
Answer from Sara S
Toronto, Canada33 contributions24 helpful votes
Hey, no hair dryers & no iron in rooms. Don’t bother with American money, when you arrive at airport in Cuba exchange Canadian money into CUC (Cuban convertible currency) Hope that helps !
Answer from GinaLaGitana
Vancouver, Canada39 contributions39 helpful votes
when I was there in December of 2016, the main beach by the bar/cabana was pretty much gone. It is a long stretch of the beach though, and the size of beach varies depending on which villa you end up in. Maybe a bit of walk to find a good spot, but on the positive side, once you find your spot, it is like having your own private beach. :)
Mekonnen G wrote a tip Jan 2024
1 contribution
1.0 of 5 bubbles
"Club Caray hotel in Varadero is below standard which is infested with rats and mould on the walls with bad smell. "
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Blair R wrote a tip Mar 2020
Manitoba, Canada107 contributions73 helpful votes
1.0 of 5 bubbles
"Dont stay here ever."
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Josh Langfield wrote a tip Dec 2019
Red Deer, Canada16 contributions32 helpful votes
4.0 of 5 bubbles
"Tip the check in lady before you get a room, tip your bell hop, and tip your maid 1 CUC every day"
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Ken C wrote a tip Dec 2019
Ottawa, Canada14 contributions3 helpful votes
2.0 of 5 bubbles
"Ask for an ocean view room"
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sim0nej0nes wrote a tip Jan 2019
Winnipeg, Canada16 contributions3 helpful votes
1.0 of 5 bubbles
"often cannot change money at hotel as they ran out. Spend a little more and stay somewhere else"
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Not the right property for you?
There are more places to choose from in the Varadero area.
ALSO KNOWN AS
club karey hotel varadero, karey hotel varadero, resort all inclusive karey
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
NUMBER OF ROOMS
107
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Club Karey - UPDATED 2024 Reviews & Photos

Frequently Asked Questions about Club Karey
Which popular attractions are close to Club Karey?
Nearby attractions include Mi Casa Beatles (5.4 km), Josone Park (5.3 km), and Iglesia Santa Elvira (4.5 km).
What are some of the property amenities at Club Karey?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Club Karey?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Karey?
Yes, free parking is available to guests.
What are some restaurants close to Club Karey?
Conveniently located restaurants include Restaurante Bar Atlantida, La Gruta El Vino, and Varadero 60.
Are there opportunities to exercise at Club Karey?
Yes, guests have access to a pool during their stay.
Does Club Karey have airport transportation?
Yes, Club Karey offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Club Karey?
Many travellers enjoy visiting Cueva de Ambrosio (15.4 km).
Does Club Karey have any great views?
Yes, guests often enjoy the ocean view available here.
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