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Paradisus Princesa del Mar Resort & Spa

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#10 of 62 Hotels in Varadero
Certificate of Excellence
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1 room 2 adults 0 children
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Paradisus Princesa del Mar Resort & Spa
Paradisus Princesa del Mar Resort & Spa
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4,985 Reviews from our TripAdvisor Community

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Showing 3,012: English reviews
Reviewed yesterday NEWvia mobile

We went for a week we arrive on time checking in we waited for hours and we had to go and asked if the room is ready then they said it's a five star but I would give it a four star the people I very friendly but the bars always running out the snack bar never have stuff even...

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1Thank govendra
Ontario, Canada
Reviewed yesterday NEW

This was our first visit to Cuba. We knew it would not be close to a previous 5 star experience in Mexico, but so say we were disappointed is putting it mildly. First off I must say the resort is beautiful and nicely laid out, has a lovely beach and pool area. However the management and staff are not well...

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3Thank Clanker24
Harrogate, United Kingdom
Reviewed yesterday NEWvia mobile

Just come back from a week's break and we had a great time. This was our first time in Cuba. We were in a suite in Santiago which was wonderful - lovely big lounge/kitchen with a fridge that was replenished every day, bedroom was very comfortable, good size bathroom and everywhere was very clean. The hotel was well maintained with...

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3Thank Sarah D
Montreal
Reviewed 2 days ago NEWvia mobile

I'd like to start by saying that I never write reviews, but after coming back from this hotel I felt the need to write this to help others. Paradisus Princesa de Mar is advertised as a 5 star luxurious resort and it's nothing close to that. Below I provide some examples that prove why I say that. Service: Worst service...

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6Thank Camila85
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Camila85, Thank you for taking the time to write a review about your stay in our resort. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. Please accept my sincere apology for not meeting your expectations with our culinary offerings. We certainly take these comments...

Bristol, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here over new year for 10 days having been in Havana over Christmas was a bit apprehensive about coming here as some of the reviews seemed awful I was pleasantly surprised the hotel is beautiful it is spotless the rooms are clean and tidy the staff are amazing all polite and willing to do anything for you the beach...

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2Thank Carwren
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Carwren, Thank you so much for your lovely comments following your stay at Paradisus Princesa del Mar in your fifth time. It is terrific to hear how highly you valued your experience with us. It is also particularly pleasing to hear your comments about the entertainment at the hotel. We are looking forward to see you for sixth time...

Sheffield, United Kingdom
Reviewed 2 days ago NEW

We have just returned after a week staying at this hotel and there were lots of positives and negatives. I feel that if you know what to expect you'll have a great time but if you're expecting complete luxury you may be disappointed. Positives; the rooms are big and spacious, the resort itself is beautiful, I found that everything was...

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5Thank Emma K
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Emma K, Thank you for sharing your feedback through this mean. We are glad you enjoyed the the Resort, specially the grpunds, buffet and room. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training...

cleveland, ohio
Reviewed 4 days ago NEW

So here is the thing, if you read my reviews you know I don't spend much time expounding on how great everything is, most people want to know the actual down low; so here it is. The beach is stunning, I mean stunning. One of the last wide beaches that don't take three connections to get to and a close...

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6Thank fatwineguy
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear fatwineguy, We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Princesa del Mar. I appreciate the good comments that made about the facilities, beach, and especially for our staff and service. We take note about your comments and suggestions, we will study them and taking in account. Our Chefs are always...

Brooklyn, New York
Reviewed 4 days ago NEW

Stayed here the last two nights of my Cuban cultural experience and I was not disappointed. The property is very large, clean and comfortable. It is walking distance from the Marina where there are additional shops, restaurants and bars. The staff is very nice. It is a little far away from town, which I liked, but you can taxi or...

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4Thank Jen-jer75
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Jen-jer75, Thank you for sharing your review about your recent visit. We appreciate your comments about our hotel. I am especially pleased that you liked our staff, I will pass your lovely comments to the team. I do hope to welcome you back to the hotel in the near future. Yours sincerely, Managing Director. Paradisus Princesa del Mar.

Warszawa
Reviewed 6 days ago NEW

After hard work we rested very well in Resort. It was peacefull Christmas time for us althoug far away from our country. We appreciated friendly atmosphere and very good artistic programm in your Resort. We appreciated also comfortable rooms and very good food.

Review collected in partnership with this hotel
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1Thank e_chudzynska
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear e_chudzynska, Awesome review!! I'm quite stunned actually, thank you. Nothing can makes us happier than reading this kind of comments from our guests, believe me, this is exactlly what we work for. I will pass your lovely comments to the team. I am really happy to see you had great holidays with us and we look forward to have...

Brussels, Belgium
Reviewed 6 days ago NEW

We have just returned from our second stay at the Royal Service Princessa del Mar. (we were also there last year: Christmas & New Year). As also last year, we had a "butler" to take care of all our reservations and needs. Reservations for the restaurants, needs like special drinks in the room and/or airport transfer. The good thing this...

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2Thank Rica C
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Rica c, Many thanks for taking the time to leave a review of your visit to the hotel. Ia am glad that you liked our Royal Service for second time. We take note, about your comments. Any kind of feedback is always gratefully received, as it assists me in monitoring the service we provide and helps me seek to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Paradisus Princesa Del Mar Resort & SPA is located in Varadero Beach, the Cuban sun and beach tourist destination for excellence. This stunning Ultra All-Inclusive 5-star hotel is designed only for adults over 18. The property houses 434 rooms equipped with modern comforts and provides a varied gastronomic offer, daily activities, swimming pool and meeting rooms which convey an ambiance of quietness and service. Discover the magical peace of this hotel. ... more   less 

Additional Information about Paradisus Princesa del Mar Resort & Spa

Address: Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $345 - $845 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Princesa del Mar Resort & Spa 5*
Number of rooms: 630
Reservation Options:
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Also Known As:
Paradisus Princesa Del Mar Resort And Spa
Paradisus Princesa Del Mar Hotel Varadero
Paradisus Princesa Del Mar Varadero
Paradisus Princesa Varadero
Princesa Del Mar
Hotel Style:
#3 Romantic Hotel in Varadero
#3 Business Hotel in Varadero
#6 Family Hotel in Varadero
#7 Top resorts Hotel in Varadero
#8 Luxury Hotel in Varadero
#8 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Princesa del Mar Resort & Spa staff and other travellers.
399 questions
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Questions? Get answers from Paradisus Princesa del Mar Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“third floor”
 of 5 bubbles fatwineguy, 13 Jan 2017 | Read review
“Royal Service sea view has NO SEA VIEW!! Just palm trees”
 of 5 bubbles 56ricac, 11 Jan 2017 | Read review
“rooms in royal service area are nicer than the regular resort”
 of 5 bubbles 293debbic, 10 Jan 2017 | Read review
“A block away from the reception will be quieter as there is entertainment on in the evenings”
 of 5 bubbles AdrianSurrey, 10 Jan 2017 | Read review
“The DJ does play later in the evening so if you are a light sleeper you may want to request a non courtside room.”
 of 5 bubbles westernvicki, 8 Jan 2017 | Read review
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