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Paradisus Princesa del Mar Resort & Spa

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#10 of 63 Hotels in Varadero
Certificate of Excellence
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Paradisus Princesa del Mar Resort & Spa
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5,294 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Princesa del Mar Resort & Spa
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Showing 3,231: English reviews
Toronto, Canada
Reviewed 3 days ago NEW

Our room was OK -- not what you would expect for Royal Service. Our maid kept the room VERY clean. The bar staff especially Yairis, Nacho (at the beach) and Annarays(at pool) were always smiling and took great care of us. The Japanese restaurant waiters were entertaining. The piano bar player was excellent -- she also played at The hilltop...

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Helpful?
Thank Jim L
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Jim L, Thank you for taking the time to share your review following your visit to Paradisus Princesa del Mar. We have an exceptional staff because we have the best guests. Your words are so kind and having shared them with my colleagues I can assure you that they have given the entire team a great boost. They all...

Richmond Hill, Canada
Reviewed 4 days ago NEW

An all round enjoyable all inclusive experience. Unfortunately our family and many others we met were very troubled my mosquito bites, for which many guests sought medical treatment at the resort's clinic.

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3Thank SheilaN56
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Hello SheilaN56 from the whole team from here in Paradisus Princesa del Mar. Thanks for taking the time to complete your TripAdvisor review ,we are so please to read that you enjoy your holidays with us in our resort. We do apologise for the inconvenience with mosquitoes, we must admit that we are surrounded by a natural park. We are...

Lichfield, United Kingdom
Reviewed 4 days ago NEWvia mobile

Having stayed at the Paradisus Rio De Oro twice in Guardalavaca and not in the Royal Service, which was excellent both times, we expected it to be as outstanding here. How wrong could we be. Stayed in the Royal Service so expected the wow factor!! Only wow factor I got was getting home again. Poor greeting on arrival and having...

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Helpful?
Thank PureDelights
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Hello PureDelights, Many thanks for your review. Thank you for taking the time to share your recent experience at Paradisus Princesa del Mar. On behalf of the entire Paradisus family, we are sorry to hear that we were not able to meet all of your expectations during your recent stay as our main objective is to create an ideal vacation...

Reviewed 4 days ago NEWvia mobile

We visited this resort March 2017. Our 2 time to Varadero. This is probably one of the most beautiful resorts you'll find in Varadero area and clean and friendly. We had upgraded both rooms to Royal Service. What we liked about this was the location of our room building to the pyruvate beach walk way and to Royal Service lounge...

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Helpful?
Thank Merilie O
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Merilie O, First of all we would like to express our gratitude to you for preferring Paradisus Princesa del Mar to enjoy your vacation. It nice to read that you enjoyed your your vacation with us and in particular the cleanliness our grounds and our beach. We apologize for any inconvenience you may have during your stay and please...

Delta, Canada
Reviewed 5 days ago NEW

We went for the premium Royal Service swim up room - WOW - ended up with the second suite from the bar/reception/restaurant. Couldn't have been better - 50' away, but no noise. The walk-in location to the pool was fantastic. Service was excellent - had drinks offered at our private patio. Staff were very helpful and the porter was always...

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Helpful?
Thank ospreyal
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear ospreyal, Thank you so much for staying with us at Paradisus Princesa del Mar and taking the time to share your experience. It is always an honor for us to read positive feedback from our guests about our resort. We are so happy to hear of your wonderful experience with us in Royal Service and Weappreciate you recognizing our...

London, Canada
Reviewed 5 days ago NEW

Princessa Del Mar Cuba, March 1-15 through Air Transat. We paid for the Royal Service Option and it was worth it. Loved the room, especially the bathroom which had a large Jacuzzi. Excellent maid service. Our butler was good and ready to help every day. The exclusive pool area was nice but the exclusive beach area was even better, with...

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Helpful?
Thank jackiekinder11
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear jackiekinder11, Thank you for taking the time to share your third experience at Royal Service. It is certainly very much appreciated as it encourages us to always work with very much effort and attention in order to please your needs and exceed your expectations. Reading reviews like yours motivate us to always keep improving in order to be the...

Central Alberta
Reviewed 5 days ago NEW

Resort was clean but rooms could use some updating. Ventilation fans not working so mold and smell becoming an issue. Housekeeping staff were great. Our room was cleaned consistently and well done. only one day were we missing wash clothes/water. A quick stop by the front desk and this was remedied quickly. We always had lots of bottled water in...

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1Thank spagirl70
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear spagirl70, First of all, and on behalf of all the Hotel and myself we would like to express our gratitude for choosing us as your hosts during your holidays in Paradisus Princesa del Mar , and for taking the time to write your opinion here on TripAdvisor. We are very glad to read that you had a good stay...

Detroit, Michigan
Reviewed 5 days ago NEW

Spent 7 nights at Easter time here...Room was excellent, large, clean and spacious with a very nice bed and beddings. Ala Carte Japanese very good. Buffet was great breakfast and dinners with exceptional personal service at your regular table each meal...Large property to get around walk wise. Excellent maintenance to the premises Beach was superior...Probably the best I have experienced...

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Helpful?
1Thank D W
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear D W, Thank you for your review ! We were absolutely delighted to read that you had a great stay with us. Your comments have been shared with the team and they are happy that they contributed to this great experience. Thank you again for the review, we look forward to welcoming you back to the hotel again. Regards...

Drayton Valley, Canada
Reviewed 5 days ago NEW

Everyone was great!! I do want to mention our butler Ernesto, he made our stay absolutely fabulous. He has great attention to detail and made sure we had everything we needed, right down to dinner reservations at all the specialty restaurants. Thank-you so much for making our stay memorable. A big thank-you to our favorite staff at the energy bar...

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Helpful?
Thank Tracy F
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear Tracy F, We're very happy to read you comments on TripAdvisor about your recent visit to Paradisus Princesa del Mar. We are very grateful for the kind words you have given us on your review. We are excited to read how much you enjoyed Royal Service. Furthermore, we are humbled of how highly you valued the service from our...

Woodslee, Canada
Reviewed 6 days ago NEW

We went to The Paradisus Princesa Del Mar for our Honeymoon Mar 2-Mar 9. We were given a Romantic night dinner at the Hill Top, all i can say is we will be back! The service at the Royal service was top notch. Very polite Staff, service was beyond great! What a great week away with beautiful beaches, resort and...

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Helpful?
2Thank AllisonNBradSmith
Director Genera... P, Director General at Paradisus Princesa del Mar Resort & Spa, responded to this review

Dear AllisonNBradSmith, We're thrilled to read your review, and to know that you found Royal Service to be "more than 5 "! It's great to know that you particularly the dinner at Hill Top restaurant and the service. Thank you for choosing Paradisus for your honeymoon. We hope to welcome you again soon. Warm regards, Managing Director. Paradisus Princesa del...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Paradisus Princesa Del Mar Resort & SPA is located in Varadero Beach, the Cuban sun and beach tourist destination for excellence. This stunning Ultra All-Inclusive 5-star hotel is designed only for adults over 18. The property houses 434 rooms equipped with modern comforts and provides a varied gastronomic offer, daily activities, swimming pool and meeting rooms which convey an ambiance of quietness and service. Discover the magical peace of this hotel. ... more   less 

Additional Information about Paradisus Princesa del Mar Resort & Spa

Address: Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $360 - $680 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paradisus Princesa del Mar Resort & Spa 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Paradisus Princesa Del Mar Resort And Spa
Paradisus Princesa Del Mar Hotel Varadero
Paradisus Princesa Del Mar Varadero
Paradisus Princesa Varadero
Princesa Del Mar
Hotel Style:
#3 Romantic Hotel in Varadero
#3 Business Hotel in Varadero
#6 Top resorts Hotel in Varadero
#6 Family Hotel in Varadero
#8 On the Beach Hotel in Varadero
#9 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Princesa del Mar Resort & Spa staff and other travellers.
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Questions? Get answers from Paradisus Princesa del Mar Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for Royal Service, worth the peace and quiet and wonderful one on one service.”
  • Our room upon arrival, lovely, clean and inviting.
  • View from Swim Up Pool room.
 of 5 bubbles OntarioTravellers684, 21 Mar 2017 | Read review
“Building # 6, we were told it was newly renovated. Third floor are better, less noise.”
 of 5 bubbles Teetime2013, 21 Mar 2017 | Read review
“Unless you are on the Royal Service side ($$$$) the ocean views are limited and may not be worth the extra charge.”
 of 5 bubbles davido252, 19 Mar 2017 | Read review
“pick a room that has the outdoor bed by the pool in royal service”
 of 5 bubbles jimlY146CT, 19 Mar 2017 | Read review
“close to the restaurant”
 of 5 bubbles ospreyal, 17 Mar 2017 | Read review
5 of 5