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Iberostar Varadero

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Iberostar Varadero
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6,113 Reviews from our TripAdvisor Community

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Showing 3,642: English reviews
Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is not reflective of the rest of Cuba. Staff are focused, polite and customer oriented . Food is available around the clock in a variety of areas and is a very good quality. Definitely explore the whole place as soon as you get there- we found an additional beach bar and hammock area on last morning! Bring plenty...

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13Thank cutesthepoots
Sweden
Reviewed 2 weeks ago

Nice all-inclusive hotel with lots of character in a beautiful setting on the beach. Outsides of buildings and garden are very well kept. Rooms are nice and welcoming but are due to some refreshing. The hygienic appearance of the bathroom and the shower could definitely be improved. The staff are mostly friendly, but you can feel the government employee type...

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8Thank Raymond-Ibolya
Durham
Reviewed 2 weeks ago

From the moment we arrived to the time we left the staff could not have been more helpful. We stayed in a junior suite in block 17 and it was quiet,clean, spacious and very comfortable.....many thanks to our maid Janeisiy Food in all the restaurants was very good.....something in all of them to satisfy all tastes. The grounds were of...

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9Thank DurhamEvvo
Austin, Texas
Reviewed 2 weeks ago

We vacationed there for 4 days this past week and had a good time. The food was sub par at best but the service was exceptional. Charlie who is one of the bartenders at the beach bar was great. We spent a ton of time getting to know him and he went out of his way to make our stay...

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2Thank Grandejuan7
Montreal, Canada
Reviewed 2 weeks ago

This was our third time at this hotel. unfortunately, seems like over the years, the hotel is declining. The service was very poor. You could count on not getting an answer when you called the front desk or guest services. Simply arranging for a taxi to go to the airport was not possible. You could be certain that if somebody...

Review collected in partnership with Iberostar
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4Thank jonathan J
Leeds
Reviewed 2 weeks ago

Resort was great, the entertainment staff were fantastic BUT food was a let down. They did not cater for a vegetarian with egg allergy even though our personal concierge was informed. She didn't do her job at all. They wanted us to pay EXTRA MONEY for a special vegetarian meal when we were already paying for a spa junior suite!!!!(€600/night)....

Review collected in partnership with Iberostar
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2Thank susmitap2017
Lisbon, Lisboa, Portugal
Reviewed 2 weeks ago

Rooms, staff and amenities are good, but food is a disaster: the only non-frozen food are the ice-creams and the higiene in the kitchen is very bad. Staff is great and cannot do more with so few means. For the price there are much better resorts and location worldwide.

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3Thank HugoOS
Reviewed 2 weeks ago via mobile

I've read TripAdvisor reviews on this hotel and was encouraged by the number of excellents and very goods. I cannot agree and would place it as good/average. My idea of a five star may not be the same as everyone else's but I have been fortunate to stay at quite a few over the World and this is categorically not...

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4Thank Howie501
ontario
Reviewed 3 weeks ago via mobile

Short 4 night vacation. Stayed in building 13. It was quiet. Our one room 1328 never did get the air conditioning fixed though we tried. Room hit 28 degrees for sleeping which wasn't great. Room was clean enough. Someone should perhaps wipe down the doors, door knobs, windows and walls every now and then to help the overall appearance. Booked...

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3Thank threecsmom
Room Division M, Manager at Iberostar Varadero, responded to this review

Dear guest, On behalf of IBEROSTAR Varadero we would like to thank you for staying with us during 4 nights. It is very unfortunate that we did not surpassed your expectations, as our guest well being and satisfaction is our main goal. We would like to apologize for any inconvenience you might have had experience during your stay and would...

Reviewed 3 weeks ago via mobile

Stayed for 14 days and truly enjoyed it. Worth mentioning is Charlie the beach bar man always ready to crack a joke and prepare great cocktails. Atmosphere good also for kids and friendly staff. Would definitely recommend

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5Thank Alberto L

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of Varadero. Iberostar's first 5 star hotel in Cuba. Luxury and comfort in an elegant atmosphere. Top gastronomy and excellent service. Equipped for every kind of meeting, gala dinner, party, etc.. Ideal for groups & incentives. ... more   less 

Additional Information about Iberostar Varadero

Address: Carretera Las Morlas km 17,5 | Sector Punta Hicacos, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $321 - $785 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Varadero 5*
Number of rooms: 386
Reservation Options:
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Also Known As:
Iberostar Varadero Hotel Varadero
Iberostar Cuba
Iberostar Varadero Cuba
Varadero Iberostar
Hotel Style:
#1 Romantic Hotel in Varadero
#1 Family Hotel in Varadero
#2 Top resorts Hotel in Varadero
#3 Luxury Hotel in Varadero
#3 On the Beach Hotel in Varadero
#4 Business Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Varadero staff and other travellers.
654 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 17 is sea facing and very quiet.”
 of 5 bubbles DurhamEvvo, 5 Jan 2017 | Read review
“ask for a room on the first floor. They do not have elevators”
 of 5 bubbles Grandejuan7, 5 Jan 2017 | Read review
“Block 18 is my favourite as t's close to the beach and pool”
 of 5 bubbles CoolCasper, 24 Dec 2016 | Read review
“Wifi is best around the front of building 15 & 16.”
 of 5 bubbles 689jackg, 23 Dec 2016 | Read review
“If you need more steps for your FitBit, choose house 15, if you need less steps, choose house 18 or 20.”
 of 5 bubbles TobseT, 22 Dec 2016 | Read review
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