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BelleVue Puntarena

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891 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Toronto, Canada
Reviewed yesterday NEW

First I want to start by saying how nice some of the people were, especially our cleaning lady-FANTASTIC-she went above and beyond to get me extra towels, etc. also some of the bartenders AMAZING...very friendly, polite, funny. Keep doing what you do cuz you guys make that place tolerable. As for the rest of the place absolutely HORRIFIC. from the...

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Thank teezeeee
Orlando, Florida
Reviewed 2 days ago NEW

I've visited Cuba on many occasions and this is by far the worst hotel I have every stayed in. I wasn't expecting much from the reviews but this place is appalling. Food is inedible, drinks watered down, buffet runs out of most food items, coffee, cups, glasses, cutlery etc. etc. Hotel is incredibly run down and full of mold, cockroaches,...

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1Thank HJFHJS
Reviewed 5 days ago NEWvia mobile

This was our first trip to Cuba and we've read lots of reviews and did our research. We weren't expecting much from Bellevue Puntarena and got less. We could always find something to eat at the buffet but it appears that they cater to Russians more so than Canadians. There was little or no hot water and water pressure was...

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1Thank Rick H
Ottawa, Canada
Reviewed 6 days ago NEW

This trip most definitely blew our expectations out of the water! I should specify that we were just looking for a quick getaway with some sun and a beach. This was a great price but we were very weary of what the place was going to be like based on the reviews we read. Overall impression: we were very happy...

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2Thank Oceansnthings
Toronto, Canada
Reviewed 4 weeks ago via mobile

Pros": Good staff,clean rooms ,good beach and pretty close to varadero downtown.. Cons": they should have music all day at least in one of the swimming pool and longer hours of pool since they close it at 6:00pm and a lot of people want to come from the ocean and enjoy the pool till late . The bartender at the...

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2Thank pablo-ama-jenny
Ontario, California
Reviewed 4 weeks ago

I like this hote, it is my 6 times here and is very very good resort. I love theplace, the people, the staff is very very friendly, The security Manager Siska is very helpfull, he explain very good Russian, so if you are from Russia please, go to say Hi at this Manager. all the staff is very very good!!...

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1Thank ento205
Shawnigan Lake, Canada
Reviewed 29 October 2016 via mobile

The location is very good. ..beach front ..beautiful views. This is a combined resort with Bellevue Playa Caleta. When you arrive you get put in whichever one They decide , I'm not sure if one is better than the other. 10 min from downtown Varadero 2 hours from Havana. Old ....but clean No hot water Good size rooms , typical...

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2Thank Redheadsrock40
Reviewed 23 September 2016

First time in Cuba, great deal, last minute booking. Cuban people are so LOVELY and SWEET. They really make you feel welcomed. The Hotel is nice, lobby is HOT, our room was very clean, water pressure great, hot water, A/C cold, House keeper comes everyday to clean, always a warm Hello or Morning. The beach is nice, clean, water is...

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8Thank Mamaempress12
BlueBayResorts, Director de Relaciones Públicas at BelleVue Puntarena, responded to this review

Hello Mamaempress12 thank you for your commentary, we are glad that you enjoyed Cuba and its people. We are proud to offer a great value and a good customer service but we are always willing to listen our guests and improve.

ont canada
Reviewed 13 July 2016 via mobile

hotel is bad!! lots of drunk people!!! was there years ago so thought we would try again? nothing like it used to be! I normally dont complain... but I am! food was horrible... elevator worked sometimes! beds were junk! first trip I have ever wanted to end!! Pay a little more and stay elsewhere!

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7Thank brad.b
BlueBayResorts, Director de Relaciones Públicas at BelleVue Puntarena, responded to this review

Hello brad.b, sorry to hear you wasn't happy with your second time at the Puntarena. We will take note of your commentary. Thanks.

Hamilton, Canada
Reviewed 17 June 2016

I had stayed at this hotel 11 years ago and I like the changes that have been made. The hotel was clean and some of the rooms have been renovated. Two elevators were working but they seem to have their own mind...lol...it may take a few tries to make it to your floor so be prepared!! The staff at the...

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9Thank tripaholic57
BlueBayResorts, Director de Relaciones Públicas at BelleVue Puntarena, responded to this review

Hello tripaholic57, thank you for your nice words. Each country is different and we really appreciate you come to Cuba with open mind, its the only way to make your holidays unbelievables! Thanks!

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast

Additional Information about BelleVue Puntarena

Address: Ave. Kawama y Final, Varadero 42200, Cuba (Formerly Hotel Club Puntarena)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Hotel Class:4 star — BelleVue Puntarena 4*
Number of rooms: 255
Also Known As:
Gran Caribe Hotel Puntarena
Gran Caribe Varadero
Hotel Style:
#34 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from BelleVue Puntarena staff and other travellers.
57 questions
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Questions? Get answers from BelleVue Puntarena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor - 7th - and had a corner room facing the canal - absolutely no complaints with it”
 of 5 bubbles Oceansnthings, 1 Dec 2016 | Read review
“the town i svery close”
 of 5 bubbles ento205, 6 Nov 2016 | Read review
“We stayed in room 514. Water pressure, hot water great, A/C nice and cold, clean. Small things,... towel rods and shower pole rod rusty!”
 of 5 bubbles Mamaempress12, 23 Sep 2016 | Read review
“Try for a room on the 1st or 2nd floor.”
 of 5 bubbles tripaholic57, 17 Jun 2016 | Read review
“i would suggest pay the extra and get an ocean view The beauty has no price”
 of 5 bubbles Colleenseguin, 29 May 2016 | Read review
5 of 5