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4.0
#20 of 33 hotels in Willemstad
Location
Cleanliness
Service
Value
Just two kilometers from Willemstad, our beachfront all inclusive resort looks out over the sparkling Caribbean Sea and lush mangrove forests. Local museums, UNESCO World Heritage sites, and shopping are within a 15-minute drive. We offer 20 restaurants and lounges, five pools, and event space.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
185 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Rif At Mangrove Beach Corendon Curacao All-inclusive, part of the Curio Collection by Hilton, is often celebrated for its prime location close to the heart of Willemstad and picturesque beaches. Guests enjoy the hotel's elegant atmosphere, lush gardens, and the cleanliness upheld by meticulous staff. Accommodations receive accolades for spaciousness and views, complemented by diverse dining options.
However, opinions on value diverge, with some guests questioning the service and amenities despite enjoying the food quality. Service experiences vary, with notable extremes of excellence and disorganization, while room privacy and readiness have been occasional concerns.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Mixed
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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We had a very nice time at The Rif and were generally treated very well during our stay. The property is new and beautiful, and we loved that it was not too crowded. We had our choice of lounge chairs anywhere we went. The open bar was very good, too, with premium liquors by request and no shortage of fun drinks from which to choose.
The service is mostly good, but this is a European island (and don't forget your electric converters!) with folks who are not accustomed to hustling for tips. Tipping can go a long way here, so pack plenty of $1s and $5s!
The nagging items were 1) the fire alarm, which sounded at 6 am and scared us all half to death, 2) the check-in process, which was miserable because the lobby is outdoors and unshaded at 4 pm, and because we were Diamond members, they felt the need to prolong our check-in process by taking us to a separate room (presumably to make us feel like VIPs, but we had been waiting in the hot lobby for longer than we had hoped to) and explaining more information than we could absorb, and 3) the absence of bottled water in our room when we arrived. Thankfully, we had brought water bottles, and we filled those frequently by the pool at the filtered water station (as we aren't fans of bottled water, anyway!).
There were a few team members who were simply outstanding and deserve kudos:
* Yannick at the front desk made me feel like a Diamond member. Twice he came to my rescue and was just exceptional. If everyone provided the level of service that Yannick exhibited, your property would have five stars across every platform. Truly delightful human being. * Aiskha and Miangelica at the Harbor restaurant were fantastic. Aiskha is the resident matriarch who took such great care of us and demonstrated so much love and thoughtfulness. She is a gem. * Remie, the bellhop, was truly kind and sincere with us, and he was a standout. * At the bars on the Rif property were four exceptionally kind and vivacious bartenders who consistently brought a smile to my face: Semih, Ebudekir, Kaan, and Abdullhamit. Semih remembered my name, and Abdullhamit remembered my order. Fantastic bartenders and humans!
All in all, it was a nice experience that we enjoyed very much.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quenton Panneflek, Guest Services / Front Office at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded 3 weeks ago
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests. We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals. Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
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We were received at the airport and given the room details and after a short transfer we were able to eat and drink. The rooms were large, new and fully equipped. The beds are nice and big and good mattresses. Our 'holiday' took a nasty turn because my partner became ill on the 2nd day and ultimately had to have surgery there. Probably because this hotel had not been 'operational' for long, I got stuck in the stiff attitude of Ella (reception). Our stay had to be extended. Coincidentally, Mr. A. Uslu was present at the resort and after his intervention this became a lot easier, especially thanks to Abigail and Yannick. Reception staff Timo, Roshenna, Tai-Rock and Tiffanie were also very involved. About the hotel itself Yes, there are construction works, but they sincerely do everything they can to ensure that you experience as little trouble as possible. In our case it was more difficult because being sick in a room is not fun, but being sick in a room with your head above head of construction works is of a different order. As a guest of the rif you could use the buffet restaurant (in my opinion there is still some work to be done there, especially with keeping the dishes at the right temperature.) Con and Don BBQ restaurant: good in itself, but it's a shame that the portions of meat are so huge, especially compared to the side dishes. I saw a lot of meat (you really couldn't eat it) being thrown away. The restaurants at the reef The Harbor, Mexican and Turkish, were TOP. Most of the staff are very friendly and helpful. To name a few that really stood out Dilliane, Esther. Unfortunately I don't have the name of everyone, but every employee of these 3 restaurants is TOP!!!
About the resort The Corendon hotel is busy, very busy, lots of children, lots of noisy alcohol-drinking guests. You could lie down and swim quietly on the beach or in the swimming pools on the side.
The reef. Adults only was still there when we booked (later more people with children came who had received an upgrade from Corendon) had a lovely deep swimming pool, nice sunbeds, beautiful beach with sunbeds and plenty of parasols everywhere. 2 bars, 1 by the pool and 1 by the sea.
In short, a very good hotel, not quite worthy of 5 stars, but once the renovation is complete, some 'teething problems' here and there will be resolved. Too bad for us, we were so looking forward to this holiday, but due to the circumstances, unfortunately, we were only able to really enjoy it for 2 days.
NB apparently it is not possible to post this review on the Corendon site, so I will be informed by the customer service/Quality Control team
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quenton Panneflek, Owner at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded May 1, 2024
We would like to thank you for taking the time and effort to write a review about our resort. We are extremely pleased to hear how much you enjoyed your stay. Most importantly, we are delighted to hear that were able to surpass all your expectations! It’s messages like these that put a permanent smile in our hearts! Thank you for that. We look forward to your return. Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton.
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We got to spend a few nights here after a cancelled flight. The rooms were nice enough we spent the first night in a suite. Gorgeous room big extra area and view of the water and mangroves. You couldn’t sit on the patio due to the bugs and lack of breeze for a west facing room. The other room was a standard room again good sized. Nice breeze with an east facing room. During the whole time here lot’s of hammering and construction so don’t plan on sleeping in while in your room.
The bartenders spent a lot of time googling how to make cocktails. I only ordered and old fashioned so very straight forward. It was OK but I’m glad it was included. The other cocktails we ordered they either didn’t have the proper items or were sub standard. (See google comment on needing a recipe.)
We ate at the buffet. We tried the Mayan restaurant. No alcohol other than beer, understaffed kitchen. My carne asada was extremely tough to the point I wouldn’t eat it. My wife had octopus which was burnt on one side raw on the other. It’s a shame an animal like an octopus had to die and be served inedible. The server was running his butt off, but to no avail.
There’s a nice sign about food waste in the Buffet. Too bad as you were trying to serve yourself they were taking food 20 minutes prior to the posted closing and throwing it away. They even took a plate my wife was getting dessert from and tossed it. I guess she didn’t need it any way.
Overall they have a lot of work to do .
Food Quality D Service D Drinks F Room B+
Oh I forgot to mention big signs in the bathrooms to not drink the tap water.
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Date of stay: May 2024Trip type: Travelled as a couple
Room Tip:Bring a US adapter. They only have European plugs in the rooms.
Make sure your room is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quenton Panneflek, Owner at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Jun 13, 2024
First of all - we would like to thank you for taking the time and effort to write a review about our resort. We are very pleased to see that you chose us as your hotel accommodation while visiting Curacao. We read your mentioned points below, line by line and would definitely take these in consideration. We offer our apologies to have not exceed the overall expectations. Since we highly appreciated your feedback & suggestions and with our busy operations daily, we will take this as a positive and constructive feedback to improve our service quality. We look forward to your return. Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton.
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Workers entered my room at least twice ( to my knowledge) , despite the "do not disturb" sign on the door. One occasion a male worker entered my room at 5 am, and fortunately, my scream alerted my boyfriend, who rushed to the door after the intruder.
Upon informing the front desk about the incident, they requested a description of the worker. They called the same man to the desk, engaged in a conversation in a different language, and dismissed the issue, claiming he had misunderstood and believed it was the staff office.
The front desk staff didn't handle the matter seriously or document the incident. There's a concern that if the situation involved a white woman reporting an unannounced entry by a "black male worker," at a time when we’re sleeping it might have received more attention and consideration.
I mention this based on my observations of workers inquiring about a customer's nationality, and skin color (if they’re “blanco") before addressing their concerns.
Given our room's considerable distance from the staff office and the presence of a "DO NOT DISTURB" sign on the door, its hard to believe it was a mistake.
Later that afternoon I escalated the incident to manager Duska Dirksz who seemed empathetic and said she would report this incident and wanted to know how she could help make the remainder of the trip better. After giving it some thought I only asked to enjoy a cabana to relax on our last day and a restaurant reservation. Duska kept her promise and reserved both in advance since she would be off from work. Unfortunately the staff on duty failed me. the booked Cabana was dirty and no staff ever came to greet us or clear the towels / cups from prior guest that used the cabana or come to even offer us anything to drink the few hours we were there. Tai Rock from concierge initially said workers would be around the cabanas to service us however no one ever came despite me sending a message via WhatsApp to concierge afterwards and being assured someone would come. I asked for the bare minimum despite such a traumatizing experience and they still couldn’t deliver. An absolute waste of money and the worst decision choosing this hotel to celebrate my birthday.
Other issues I encountered included -A power outage
-our swim up room had the view of a parking garage. However it was listed as garden view on website and initially had no pictures posted at time of booking. I wish I could have been refunded for this rooms rate since the water was always too cold to even use it since there’s barely sun light to warm it due to the garage.
-construction at 8am
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tai-Rock Marchena, Guest Services / Front Office at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Mar 6, 2024
Dear Savena, We would like to thank you for staying with us at The Rif at Mangrove Beach Corendon Curacao, Curio by Hilton Please allow me to introduce myself, my name is Tai-Rock and I am part of the Concierge Team here at the Resort. It was nice to have met you guys while you were here. We have received your review in good order, and we are grateful that you have taking the time and effort to write a review about our resort. It is unfortunate to hear that your experience with us did not meet your expectations, particularly regarding the incident the cabana reservation. We understand how important it is for our guests to have a comfortable and enjoyable stay, and we apologize for any inconvenience these concerns may have caused. While we are unable to change your experience, we value your loyalty and wish to enhance your future stays. therefor it is concluded that the Resort will provide a complimentary upgrade for future reservation. As management team we are highly appreciative of your feedback and for bringing awareness to us in which area is in need of our attention. We genuinely hope to have another opportunity to welcome you back and provide you with a better experience. Upon your next visit, please reach out to our Concierge Team, and we will be more than happy to assist you in making your stay more comfortable and enjoyable. With Kind Regads, Tai-Rock Marchena
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I’m mixed on this. The property itself was very nice. Everything was very clean and the location was great.
We had a major problem checking in upon arrival at 7 PM. We had to wait until 10 PM because our room wasn’t ready!! Very unacceptable. They could not provide us with an itemized bill when we checked out.
We had many problems with customer service. The workers there (and Curacao in general) are in no rush to help you. Things were not always stocked in the room. For several days they could not answer food ingredient questions in the restaurants (so we resorted to eating the same few foods). They were in no rush to serve you at the bars. There was also a loud show by the pool one night until 11 PM. The gym was sub par. There were missing mats one day, and I asked three times for them, and they never brought them back in.
For the price we paid, this was not the service we expected from Hilton.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tai-Rock Marchena, Guest Services / Front Office at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Feb 27, 2024
Dear Guest, First of all, we would like to thank you for taking the time and effort to write a review about our resort. We are very pleased that you chose us as your hotel accommodation while visiting Curacao. We sincerely apologize for not meeting your expectations. Your feedback is incredibly valuable to us, and we will use it to improve our service quality and address the concerns you mentioned. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience. Sincerely, Tai-Rock Marchena Asst. Concierge Manager
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I came to this hotel with my boyfriend to enjoy the vacation, which we were waiting for so long, however the staff at the Rif hotel made our trip absolutely HORRIBLE! Keep in mind it's not Hilton level at all!!!
The majority of the staff is quite rude, impolite, unprofessional, and ALWAYS gives you the impression that they are doing you a favor. This sensation will hit you the moment you step through the reception!
Every morning at 7:30 am they started to have a loud construction. We were not able to sleep longer, because noise was very loud.
The buffet is always crowded and offers limited selection of food. For evening restaurants you have to wait on live line at least half and hour and each time waitress forgot to bring one of my orders.
They even did not have adapters for the USA outlets.
I would strongly advise avoiding visiting this resort; out of all the places I've been, this one was the worst!
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duska Dirksz, Owner at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Mar 12, 2024
We would like to thank you for taking the time and effort to write a review about our resort. We are very pleased to see that you chose us as your home away from home while visiting Curacao. We are grateful for the given score. At the same time, we also highly appreciate your suggestions on things that we can adapt in order to serve you better at our resort. Upon your next visit please do reach out to our Concierge team in order to plan ahead! Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton. We look forward to your return.
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My honest opinion of the Rif is for everyone to stay far, far away. The property itself is absolutely gorgeous, but that's the only positive thing the Rif has.
There is no order at the hotel. Young adults run the hotel, and they are constantly intoxicated and at times partying in the back of the side bar louder than the guest. Room services doesn't come any time after 7pm. The bar doesn't serve regular alcohol at all, only off brand liquors thay no one has ever heard of. The staff makes you feel like you are bothering them anytime you ask for drinks or food. Room service didn't run every day.
I regret that I ever came to this hotel and will discourage all of my family and friends from visiting this resort. I wouldn't even recommend it to my worst enemy. This experience has been the worst hotel experience in my life. Stay far, far away or you regret it too.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quenton Panneflek, Owner at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Apr 6, 2024
First of all - we would like to thank you for taking the time and effort to write a review about our resort. We are very pleased to see that you chose us as your hotel accommodation while visiting Curacao. We read your mentioned points below, line by line and would definitely take these in consideration. We offer our apologies to have not exceed the overall expectations. Since we highly appreciated your feedback & suggestions and with our busy operations daily, we will take this as a positive and constructive feedback to improve our service quality. We look forward to your return.
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We are currently staying here at the Rif Hotel in Curaçao, and it feels like a taste of Paradise. We checked in 3/7/24 and have booked 2 partial ocean view rooms but got upgraded to the swim up rooms. The check in process was pretty fast for me as a Diamond member. They have a special check in counter for diamond members. Julia checked us in and she was very friendly, helpful and professional. She accommodated all of our requests with a happy attitude, took us to the Bistro restaurant ( great food) to grab something to eat until the second rooms was ready (because we arrived early). She even made us reservations for the BBQ restaurant for the next day. Thank you Julia for all your help, you are a true representation of what great hospitality means. Also Yannuk( hopefully I got his name right) at the front desk, was very professional and friendly and helped us when we requested to switch one of the rooms. So far all the staff we encountered here seems very friendly and happy and accommodating. It’s only day 2 and we love it so far. Kids are in love with the water park and the pool. The beach is also pretty nice and not crowded. We still have a lot more to explore so I will come back later with a more detailed review.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duska Dirksz, Owner at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Mar 12, 2024
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests. We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals. Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
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We stayed from January 23-31. This is a brand new property and there is still work being done to the upper floors but will be completed in a few weeks. The location is so convenient to Willemstad attractions. There are many restaurants—the Italian, seafood and barbecue require reservations and totally worth it. The buffets are delicious and service is on point. We were privileged to interact with Tai Rock, Head Concierge, for the two adjoining properties. He made our stay extra special. We hope to return soon. Curaçao has been discovered—-one of the top 10 destinations this year.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tai-Rock Marchena, Gastenservice/Front Office at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Feb 15, 2024
Dear Joanne, It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests. We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals. Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given compliments to me. Thank you once again for choosing The Rif for your stay. We hope to welcome you back in the future for another great experience. With Kind Regards, Tai-Rock Marchena Asst. Conciere Manager
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Due to our Hilton status at the adjoining sister property, Mangrove Beach Resort, we used some of the amenities at The RIF. We had a group of 11, with varied tastes, therefore we dined at Harbor Bistro a few nights. Food and service were excellent. Portions were good (except small burgers) and with a good variety of meats, fish, pasta, vegetarian. The beach and pool bars each had very good selection for cocktails. The pool was huge, but quiet and relaxing. Beach is smaller than the other hotel, but a smaller guest count too.
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Date of stay: June 2024Trip type: Travelled with family
Room Tip:Music, games, local day pass visitors are at the sister hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quenton Panneflek, Owner at The Rif At Mangrove Beach Corendon Curacao All-inclusive, Curio By Hilton
Responded Jun 13, 2024
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests. We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals. Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
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There are more places to choose from in the Willemstad area.
PRICE RANGE
C$335 - C$461 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCuraçaoWillemstad
NUMBER OF ROOMS
385
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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