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Narakiel's Inn

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Traveller (22)
Room & Suite (20)
Dining (1)
Overview
Riverside, Roseau Dominica See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Kitchenette
Shuttle Bus Service
2.5 Star accommodation
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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1 - 5 of 64 reviews
Reviewed May 7, 2018

I was due to visit for Dominica (journalist reporting on recovery since Hurricane Maria) and booked a night's stay here - as it has a central location - via Expedia. I received an email from Expedia confirming the booking and assuring me I had nothing...More

Thank Gemma H
Response from NatureIsle, General Manager at Narakiel's InnResponded August 6, 2018

Dear Gemma, I am sorry that we were unable to accommodate you during your recent visit to Dominica. Unfortunately, despite of my repeated requests to both Booking.com and Expedia to adjust our listing on their sites to ensure that we would not appear in accommodation...More

Reviewed February 3, 2018

I stayed at Narakiel's Inn in Jan 2018 for 4 nights. The accommodations exceeded my expectations. The room was clean and comfortable. I was able to use all ammenties except cable tv which wasn't a problem for me. The manager Richard Astaphan treated me well....More

Thank Kendria J
Reviewed August 27, 2017

The manager Richard Astaphan is a pig. He needs to be trained in customer service. He was very unmannerly to me and my mother when we stayed there. He is very abrasive in responding to questions and when asked to have our linens changed, he...More

Thank skoda96
Response from NatureIsle, General Manager at Narakiel's InnResponded August 6, 2018

Dear Guest, I did not actually receive your voicemail message and so this is why I did not respond then to you complaints. My apologies regarding this. I wish to inform our guests that I have partied ways with the former local manager of Narakiel's...More

Reviewed August 22, 2017

I normally do exhaustive research when choosing a place to stay – even for one night. Unfortunately, when a loved one fell seriously ill on Dominica, I literally had hours to put together flights from the US down and back and hotel accommodations on two...More

1  Thank CaribbeanDiana
Response from NatureIsle, General Manager at Narakiel's InnResponded August 6, 2018

Dear Diana, thank you for taking the time to share these detailed thoughts about your stay. I wish to inform you that we have heard your concerns and have parted ways with the former local manager of Narakiel's Inn, Richard, effective March 2018 and have...More

Reviewed April 29, 2017

Water was not working the first and part of the second day (so no shower, no flushing of toilet...) Wifi was not available during 2nd and during the last day. The incompetent manager talked a lot but did nothing to compensate us (not even offering...More

1  Thank TomfromNL
Response from NatureIsle, General Manager at Narakiel's InnResponded August 6, 2018

Dear Tom, I did not actually receive your voicemail message and so this is why I did not respond then to you complaints. My apologies regarding this. I wish to inform our guests that I have partied ways with the former local manager of Narakiel's...More

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About
Description
UNDER NEW MANAGEMENT The owner of Narakiel's Inn, Lynne, wishes to inform guests that we are now under new local management. To me the comfort of our guests is paramount and so I was saddened to read the recent ...More bad reviews listed here related to the level of service offered as my goal is to provide guests with the highest level of customer care. However, since I primarily run the Inn remotely, unfortunately I mostly cannot be there in person to do so. Therefore, I have parted ways with our former manager Richard and we now have a new Local Representative, who I believe is better aligned with providing the level of service that our guests deserve. Our new local representative is warm, professional and eager to offer guests the same level of customer care and service that I would provide if I was there in person. We greatly appreciate the thoughtful feedback provided here and we will continue to institute changes to ensure that they are all addressed. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Free Parking
Air Conditioning
Airport Transportation
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Kitchenette
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Number of rooms
6
Price range
US$81 - US$93 (Based on Average Rates for a Standard Room)
Also Known As
Narakiel's Inn Dominica/Roseau
Location
Caribbean > Dominica > Saint George Parish > Roseau
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Number of rooms
6
Price range
US$81 - US$93 (Based on Average Rates for a Standard Room)
Also Known As
Narakiel's Inn Dominica/Roseau
Location
Caribbean > Dominica > Saint George Parish > Roseau
Photos
Traveller (22)
Room & Suite (20)
Dining (1)
Pool & Beach (1)
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Room Tips
"Quiet, comfortable, ideal"
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"The room we were given had blown tiles, a broken chair, cobwebs and next to noisy neighbours."
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"Simply avoid the place if you wanna have a relaxed holiday. Bring your own shampoo and soap, because it´s not..."
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"We liked the rooms facing the river, there is also a small balcony to sit on"
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