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Barcelo Santo Domingo

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1,197 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Miami, Florida
Reviewed 5 December 2014

The room was not ready when we arrived, they charge daily for wifi and everything they sell is extremely over priced. The pool was the only thing i really liked. Front desk service was very poor I will not be staying there again.

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Helpful?
1Thank BBJ713
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for posting your opinion. Sorry for the inconvenience caused when arrive at the hotel. Our check in is at 03:00 pm and we strive to make rooms may be available for the arrival of guests. The internet service has an extra charge for all our guest, except for who reserved through our web site. The entire...

New York
Reviewed 29 November 2014

I have been staying at the former Lina now Barcelo hotel dating back to 2003. I recently stayed mid- November and as always enjoyed my stay. Service is always great, they always treat customers with the utmost respect and a smile. The location is also key for me; it is convenient to everything ! The only small complain I have...

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Helpful?
Thank Maria S
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Maria: Thank you for selecting our hotel for your stay in Santo Domingo, one more time. We apologize for the inconvenience with the replenishment of the coffee. For policy of the hotel, each category of the room has included different amenities. You can check this information on our website or at your arrival. Thank you for highlight our...

Toledo, Ohio
Reviewed 28 November 2014

I was just making a stop through so I was looking for something cheaper. The neighborhood was sketch but that's normal I'd imagine. The staff was pretty nice and the breakfast wasn't too bad either. The lounge/bar by the lobby was ok as well. The only negative to me was no free wifi. Overall I'd stay there again if it...

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Helpful?
Thank Theoda F
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel and for posting your comment. Sorry for the inconvenience with the internet service, but for policy has an extra charge for all our customer, except for customers who book through our website. We’ll pleased to serving in another time and give you a better experience. We hope to see soon. Best regards,...

Mumbai (Bombay), India
Reviewed 25 November 2014 via mobile

Good hotel to stay but as casino attached to hotel, security concern to watch..overall experience was good and food is excellent ......,,,...............................................................................................................................

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Helpful?
Thank patrosaisudha
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay and for highlight the quality of the food. We'll be pleased to serve you in your next visit to Santo Domingo. Best regards, César Güílamo

Bayahibe, Dominican Republic
Reviewed 24 November 2014 via mobile

Went the with my girlfriend and we've got enjoyed the time there. definitely will come back soon. The rooms was very comfortable and tge view was amazing, the lobby say it all with elegance and and simplicity. Nice parking and and not so far from Shoping places. Thank you for the service Just need a jacuzzi to be perfect.

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Helpful?
Thank Mickey691
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Mickey: Thank you for choosing us and for sharing your experience. It's a pleasure for us to know that your stay in our hotel was satisfied. In other visit, you can ask to our staff for the different rooms we have. We hope to see you soon. Best regards, César Güílamo

Miami, Florida
Reviewed 17 November 2014

I travel to the the Dominican Republic often for both pleasure and business. Things are certainly not as efficient as in other countries but that's part of the charm. That said, the service level at the Barcelo Santo Domingo is far worse than the norm for the country. My experience checking in took 30 minutes. There was only 1 person...

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Helpful?
1Thank mh77mh77_12
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay in the city of Santo Domingo. For us it is very important to provide a quality service to all our customers. We apologize for the inconvenience during your check-in and check-out. The person responsible of the Club Premium reception will realize of the necessary steps to ensure that these...

San Salvador, San Salvador, El Salvador
Reviewed 5 November 2014

I stayed here recently for business for 9 days. Overall the hotel is OK, but it's the little things that became annoying, especially for the cost per night. Wifi is paid in addition to the room and as others have noted, its not easy to sign up and the service is intermittent. After you get there you notice that if...

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Helpful?
2Thank Makali B
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Makali: Thank you for choosing our hotel during your business travel. We are pleased that you are satisfied with our installations. Sorry for the inconveniences, but the internet service has an extra charge. Only who realized the reservation throw our web site, have a free Wi-Fi. Besides you can consult our site for find the promotions and offers...

Reviewed 5 November 2014

The hotel has a really good location and their chef is fantastic. This was our first trip to Santo Domingo and we were pleasantly surprised with the menu. Their lobster is both very reasonably priced and delicious. The room is good. Hotel has a pool area but since this was our business trip we never had a chance to go...

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Helpful?
Thank Halyna M
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Halyna, Thank you for choosing our hotel and for sharing your experience with others travelers. Thanks’ for highlight our location and the quality of the food. We apologize for the inconvenience with the smell of painting. We'll ensure that inconvenience not occurred again. Sorry again... we hope to have the opportunity to serve you in the future. Best...

Reviewed 2 November 2014 via mobile

Recently I went to Dominican Republic for a short familial trip. It was my first experience on the capital hotel. When I make a check in the clerk offered me a upgrade for executive room. Was a fabulous option. Not a lot of money for the quality of service. Beers, wine and snacks included very well trained personnel.

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Helpful?
Thank Jmfochoa
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for chosen us and for sharing your experience on this site. We are happy to know that your stay with us was satisfied. Thank you for highlight the quality of the service provided by our staff, and the service of executive floor. We hope to see you again. Best regards, César Güílamo

Reviewed 29 October 2014

This was my second time spending a few nights at this hotel,I will always come back. Rooms are clean, bed is super comfortable. The staff is really friendly. I extremely recommend this hotel to everyone.

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Helpful?
1Thank Ailin B
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Ailin: Thank you for your fidelity and for sharing your experience on this site. It's a pleasure for us to know that you felt satisfied one more time. Thank you for mention it our cleanness and comfortable rooms. We hope to see you soon. Best regards, César Güílamo

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Barcelo Santo Domingo

Address: Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $151 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Santo Domingo 3.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Barcelo Santo Domingo Hotel Santo Domingo
Barcelo Hotel Lina
Hotel Lina Santo Domingo
Hotel Style:
#6 Casino Hotel in Santo Domingo
#13 Business Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santo Domingo staff and other travellers.
12 questions
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Questions? Get answers from Barcelo Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms level 7-9 are the best upgraded rooms for silent halls and vip service.”
 of 5 bubbles abyarends, 21 Oct 2016 | Read review
“9th Floor only”
 of 5 bubbles 4TheDonn, 15 Sep 2016 | Read review
“Higher rooms have better view”
 of 5 bubbles 679anthonyh, 26 Aug 2016 | Read review
“Rooms located on the back are quieter”
 of 5 bubbles Yaya0816, 25 Aug 2016 | Read review
“8th Floor offers beautiful city views.”
 of 5 bubbles goodfriends3, 10 Aug 2016 | Read review
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