We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Renaissance Santo Domingo Jaragua Hotel & Casino

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Renaissance Santo Domingo Jaragua Hotel & Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

493 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 324: English reviews
Start your review of Renaissance Santo Domingo Jaragua Hotel & Casino
 Click to rate
New York City, New York
Reviewed yesterday NEW

Great staff and very helpful Lorena at the front desk was courteous and polite very easy to deal with and extremely helpful. would recommend this hotel to all.the spa and gym was clean and recently updated .

 Report
Helpful?
Thank dablink11
London, United Kingdom
Reviewed 3 days ago NEW

We stayed from 27th Feb 2017 for 1 week. Staff are very professional and helpful especially the girl at the front desk who always greeted you with a nice smile and personal recognition. Great staff and service on the 10th floor, well worth paying that little extra to access and experience great service and good food. Visited the new spa,...

 Report
Helpful?
Thank avistalbot
Portsmouth, New Hampshire
Reviewed 5 days ago NEW

Me and my family had an amazing time April 2016 when we went to the DR on vacation. The staff was very professional and courteous; they did their best to make us feel welcome and comfortable. Alfredo helped us a lot during our stay and with our luggage, was very helpful; always with a smile on his face. Great times!...

 Report
Helpful?
Thank vacationgirl7969
Miami Beach, Florida
Reviewed 6 days ago NEW

This is a great hotel hotel, fully renovated, with great ocean view (no beach) , a full Casino and a nice tapas restaurant. The SPA and gym are great too. Honestly if you want to relax, price quality this is a great venue. Had been there years ago and this was a great surprise. Staff is very helpful

 Report
Helpful?
Thank kcanavan2010
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear kcanavan2010 Thanks for your kind review, I'm glad that you liked our renovation. Hopefully we won't have to wait such a longtime until we see you again in Santo Domingo. Matt General Manager

Grand Rapids, Michigan
Reviewed 1 week ago NEW

The best Marriott I have ever stayed at (and I am a Gold Elite member) and the most helpful and friendly staff of any hotel I have stayed at anywhere in the world. Ken Luis who was the Concierge, Alfredo our bellhop, Diego the poolside bartender and the young woman who worked in the small store (I think her name...

 Report
Helpful?
Thank jsutton12
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear jsutton12 Thank you so much for your kind review, I am glad that you enjoyed our hotel. I am very lucky to work with the team here, they genuinely want to make things great for our guests. I will be sure to personally thank Ker Luis, Alfredo, Diego and Neferty in the gift shop. I know they will all...

South Jersey
Reviewed 2 weeks ago via mobile

My best friend decided last minute lets go to Dominican Republic for our birthdays which are 7 days apart. I said ok. We book at this hotel and it was the best stay ever. The room was nice and clean our room was located in the garden view area which is a perfect place to be. There beautiful seating areas...

 Report
Helpful?
Thank MsSpontaneous30
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear MsSpontaneous30 I am glad to you had a great birthday trip, it sounds like you had a blast. You were also here at a wonderful time of the year, Carnival is always fun. Thank you very much for taking the time to review our hotel, it is very much appreciated. I will also let Francisco know of your kind...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

Visited Dr for a quick business trip. I like the Renaissance style of modern with a little fair. This includes the lobby and the rooms. Pool looked very nice but only had a few minutes of lounge time. Concierge lounge was awesome with very helpful employees. Also Pablo in the lobby was very friendly and made me feel welcome. If...

 Report
Helpful?
Thank theebdk
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear theebdk Thank you so much for your kind review, I am glad to hear that you liked our hotel. I will be sure to thank Pablo, he is a great guy and will be thrilled with your review. Thank you again, and I hope we get to welcome you back again soon. Matt General Manager

Reviewed 2 weeks ago via mobile

Each time I came here on business I stayed at a hotel a few doors away, but on one trip the hotel I always stayed at was fully booked so I came to Jaragua, only to run into a familiar face Jaime Conteras. He remembered my name, showed me the hotel and introduced me to other staff and I thought...

 Report
Helpful?
Thank buckie123
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Buckie123, Thank for your lovely review, it certainly gave us all a boost this morning when we read it. You decided to stay in our hotel rather than others and I am happy to hear that you liked what you have experienced. It is also great to hear that Jaime made such a good impression on you, he is...

Florida Panhandle, Florida
Reviewed 2 weeks ago

I've stayed at this hotel multiple times. The quality and cleanliness of this hotel are really remarkable. The employees always have happy faces and willing to help the guests. There is one particular employee that goes above and beyond with his customer service. He is (WELLINGTON), a bell man there. He has clarified multiple questions for me and with a...

 Report
Helpful?
Thank Jolin P
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Jolin P, Thank you very much for your lovely review. I am more than happy to hear that you had a wonderful stay with us. It seems like you enjoy every visit and I agree with you that our ambassadors are extremely friendly and always willing to help. I will share you comments with Wellington. He will be very...

Atlanta, Georgia
Reviewed 3 weeks ago

Had a nice stay here. Hotel is well maintained, neat and clean. Nice landscaping, outdoor areas and pool. The casino is attached to the hotel and has live music and entertainment in the evenings. The food is good and the shrimp tacos are excellent. Hotel has own taxis which are good and reasonable. Gym is nice and well equipped. Rooms...

 Report
Helpful?
Thank Bob M
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Bob, Thank you very much for all your kind words. I could not better describe our property like the way you did. Our hotel is gorgeous indeed. It is great to know you had a great experience with us. You enjoyed our pool, the casino live music and our food. Last week we opened our new SPA which is...

436 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (341)
Viewed
Hotel & Grounds (71)
Viewed
Room/Suite (23)
Viewed
Family/Play Areas (5)
Viewed
Pool/Beach Area (32)
Viewed
Bathroom (8)
Viewed
View from Room (11)
Viewed
Dining (29)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (157)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (95)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (33)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (4)
Viewed
Dining (20)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Family/Play Areas (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Santo Domingo hotels
Crowne Plaza Santo Domingo
#8 of 79 in Santo Domingo
834 reviews
Catalonia Santo Domingo
#7 of 79 in Santo Domingo
344 reviews
Show Prices
Show Prices
Show Prices
Gazcue
Courtyard Santo Domingo
Courtyard Santo Domingo
#5 of 79 in Santo Domingo
482 reviews
Zona Colonial
Hodelpa Nicolas de Ovando
Hodelpa Nicolas de Ovando
#11 of 79 in Santo Domingo
750 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $186 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Hotels.com, Agoda, Jetsetter, Hotel.de, HRS and Reservation Counter so you can book your Renaissance Santo Domingo Jaragua Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
32 questions
Ask a question

See all questions (32)

Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with combined Garden and Sea View on higher floors, great”
 of 5 bubbles avistalbot, 25 Mar 2017 | Read review
“Always specify where you want to be: garden view or tower.”
 of 5 bubbles vacationgirl7969, 23 Mar 2017 | Read review
“We faced west to avoid bright sunrise and that worked out very good.”
 of 5 bubbles jsutton12, 21 Mar 2017 | Read review
“Thwithe tower ocean view is my best recommendation”
 of 5 bubbles jolinp2017, 8 Mar 2017 | Read review
“Rooms in Jaragua Tower are better.”
 of 5 bubbles 690bobm, 3 Mar 2017 | Read review
5 of 5