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Renaissance Santo Domingo Jaragua Hotel & Casino

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Renaissance Santo Domingo Jaragua Hotel & Casino
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525 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
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Showing 337: English reviews
Cambridge, Massachusetts
Reviewed 3 weeks ago

I stayed at the Renaissance in January. My stay there was amazing as always. Fatima upgraded me into a great room, where the service was impeccable as always (thank you Fatima, I appreciated it!). I have been busy with work, but I wanted to commend Matt, Fatima & the great staff at the Renaissance. Anytime I am in Santo Domingo,...

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Helpful?
Thank jcasanovadavis
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear jcasanovadavis Thank you so much for your kind words, and we certainly appreciate your loyalty. Fatima really is a great ambassador and she will be thrilled with the review, I will make sure she get's a copy. Thanks again and I hope we get to see you soon. Matt General Manager

Santo Domingo, Dominican Republic
Reviewed 3 weeks ago

I spent a day in the pool area. The food was great. Jacobo's attentions were excellent. Luis (the waiter) was very attentive and organized. Fabiola makes the best ceviche of all, I loved it, I recommend it!

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Helpful?
Thank Rosaura P
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Rosaura It sounds like you had a great day. I will be sure to show Jacobo and Fabiola your kind review, I know they will be thrilled. Hopefully you will get more than a day with us on your next stay. Matt General Manager

Reviewed 3 weeks ago

The entire staff made me feel at HOME! Lorena,Diego,Elana,Alfredo,Wellington,Vanessa,Melagros,Richard,KerLuis,Israel AND THE FRONT DESK MGMT. This is a lush sanctuary in Santo Domingo! This is the perfect location vacation. My first time not the last time due to this hotel incredible staff. Thank You All! If I forgot any names please charge to my head and not my heart. I wish...

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Helpful?
1Thank Michael M
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Michael M Thanks for you great comments about Lorena, Diego, Elena, Alfredo, Wellington, Vanessa, Milagros, Richard, Ker Luis, Israel and the front desk managers, they really are a great team and I am lucky to work with them. I will be sure to recognize them all personally, I know they will be thrilled. Thanks again for your kind review...

New York City, New York
Reviewed 4 weeks ago

Great staff and very helpful Lorena at the front desk was courteous and polite very easy to deal with and extremely helpful. would recommend this hotel to all.the spa and gym was clean and recently updated .

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Helpful?
Thank dablink11
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Dablink11 Thanks for your kind words and thanks for mentioning Lorena. She is a great ambassador of our hotel and I know she will be thrilled when she sees your review. Hopefully we will see you again soon in Santo Domingo. Matt General Manager

London, United Kingdom
Reviewed 4 weeks ago

We stayed from 27th Feb 2017 for 1 week. Staff are very professional and helpful especially the girl at the front desk who always greeted you with a nice smile and personal recognition. Great staff and service on the 10th floor, well worth paying that little extra to access and experience great service and good food. Visited the new spa,...

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Helpful?
Thank avistalbot
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Avistalbot Thank you so much for your kind review, it is very much appreciated. I am glad to hear that you also liked our new Spa, the team have worked very hard on creating this new area of our hotel and they will be thrilled with your comments. I am however sorry that you were disturbed by the noise...

Portsmouth, New Hampshire
Reviewed 4 weeks ago

Me and my family had an amazing time April 2016 when we went to the DR on vacation. The staff was very professional and courteous; they did their best to make us feel welcome and comfortable. Alfredo helped us a lot during our stay and with our luggage, was very helpful; always with a smile on his face. Great times!...

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Helpful?
Thank vacationgirl7969
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear vacationgirl7969 Thanks for mentioning Alfredo, he is a great guy and will be thrilled when I show him your kind review. Hopefully you and your family will make a return trip to the DR for your next vacation. Matt General Manager

Miami Beach, Florida
Reviewed 4 weeks ago

This is a great hotel hotel, fully renovated, with great ocean view (no beach) , a full Casino and a nice tapas restaurant. The SPA and gym are great too. Honestly if you want to relax, price quality this is a great venue. Had been there years ago and this was a great surprise. Staff is very helpful

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Helpful?
Thank kcanavan2010
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear kcanavan2010 Thanks for your kind review, I'm glad that you liked our renovation. Hopefully we won't have to wait such a longtime until we see you again in Santo Domingo. Matt General Manager

Grand Rapids, Michigan
Reviewed 4 weeks ago

The best Marriott I have ever stayed at (and I am a Gold Elite member) and the most helpful and friendly staff of any hotel I have stayed at anywhere in the world. Ken Luis who was the Concierge, Alfredo our bellhop, Diego the poolside bartender and the young woman who worked in the small store (I think her name...

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Helpful?
Thank jsutton12
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear jsutton12 Thank you so much for your kind review, I am glad that you enjoyed our hotel. I am very lucky to work with the team here, they genuinely want to make things great for our guests. I will be sure to personally thank Ker Luis, Alfredo, Diego and Neferty in the gift shop. I know they will all...

South Jersey
Reviewed 12 March 2017 via mobile

My best friend decided last minute lets go to Dominican Republic for our birthdays which are 7 days apart. I said ok. We book at this hotel and it was the best stay ever. The room was nice and clean our room was located in the garden view area which is a perfect place to be. There beautiful seating areas...

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Helpful?
Thank MsSpontaneous30
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear MsSpontaneous30 I am glad to you had a great birthday trip, it sounds like you had a blast. You were also here at a wonderful time of the year, Carnival is always fun. Thank you very much for taking the time to review our hotel, it is very much appreciated. I will also let Francisco know of your kind...

Philadelphia, Pennsylvania
Reviewed 11 March 2017 via mobile

Visited Dr for a quick business trip. I like the Renaissance style of modern with a little fair. This includes the lobby and the rooms. Pool looked very nice but only had a few minutes of lounge time. Concierge lounge was awesome with very helpful employees. Also Pablo in the lobby was very friendly and made me feel welcome. If...

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Helpful?
Thank theebdk
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear theebdk Thank you so much for your kind review, I am glad to hear that you liked our hotel. I will be sure to thank Pablo, he is a great guy and will be thrilled with your review. Thank you again, and I hope we get to welcome you back again soon. Matt General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $186 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#1 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
33 questions
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The perfect view of the sea, nice drinks and deserts, great service.”
196jeannettea, 17 Apr 2017 | Read review
“All room were nice”
badcad99, 16 Apr 2017 | Read review
“Pool view is the best ocean view”
  • Pictures perfect
michaelmI3638VR, 28 Mar 2017 | Read review
“Room with combined Garden and Sea View on higher floors, great”
avistalbot, 25 Mar 2017 | Read review
“Always specify where you want to be: garden view or tower.”
vacationgirl7969, 23 Mar 2017 | Read review
5 of 5