We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Renaissance Santo Domingo Jaragua Hotel & Casino

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Renaissance Santo Domingo Jaragua Hotel & Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

470 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
See the most recent reviews
Showing 313: English reviews
Reviewed 4 weeks ago

I arrived to the Hotel and was greeted with warmness and smiles by each and every staff member. Check-In was quick and efficient. When I made my reservation, I requested for some personal preferences which thankfully were granted. The attention to detail in that regard was impressive. Everyone at the hotel were eager to help. Housekeeping was clean and efficient....

 Report
Helpful?
1Thank kingbron23
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Kingbro23 What an Awesome review, thank you. It made us smile this morning when we read it. I will be sure to share this one with the team as I know they will love your great comments (and feedback). Thank you for taking the time to share your experience on Tripadvisor and I hope it is not too long...

Maryland
Reviewed 4 weeks ago via mobile

Incompetence or Clueless? Sadly, maybe both! I'm not the best customer of Marriott, nor I'm the worst! A Platinum status for over ten years & over 200 nights in 2016, I have experienced the good the bad & the ugly! One individual can make a difference or better or for worse! For 2016, I have met the winner of the...

 Report
Helpful?
2Thank Amigosparasiempre1
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Amigosparasiempre1 It sounds like we let you down in a great many areas, and I am sorry about that. As one of our most loyal customers we should have treated you a whole lot better. I can not tell from your review if you actually stayed with us as you mentioned you cancelled your room at check in as...

Iseo, Italy
Reviewed 5 weeks ago

It was a wonderful surprise: the hotel has recently been renewed. We arrived late at night after a really lounge flight. Bellboy were ready to help and were really assistive. The front desk agent made out check in smooth and quick as we really wanted to go to bed. Unfortunately, the main building was fully booked and got a garden...

 Report
Helpful?
Thank ClaudiaPagliarini
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear ClaudiaPagliarini Thank you so much for your lovely review, it is very much appreciated. I also love the beds, they are just so comfy. The only challenge is that you don't want to get out of bed in the morning! I am glad that you and your family enjoyed your time with us and I hope that you return...

New York City, New York
Reviewed 15 January 2017

I checked in a bit late but Elena at the front desk was superb. The room she gave us was great with a view of the pool and side view of the ocean. Everyone we meet greeted us with a smile on their face and offered their help. Great staff! Will definitely stay here again.

 Report
Helpful?
Thank keneisha c
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear keneisha c Thank you so much for your kind words, and I am very happy to hear that you had an amazing stay. I will be sure to thank Elena, she is a Fantastic Ambassador and I know she will be thrilled with your comments. Thanks again for the review and I hope that we will get the chance...

Haiti
Reviewed 12 January 2017

My daughter Keisha and I stayed at the Renaissance for short time after a week at Punta Cana. At the front desk the Agent was very nice and helpful. He gave us so much information about the service and we had upgrade our room. The Bellman Raphael greeted and helped us with a exceptional welcome. Keep up the good work...

 Report
Helpful?
Thank bettyroc88
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear bettyroc88 I am glad to hear that you and your daughter had a lovely stay with us and I will be sure to share your kind words with Raphael, he is a great guy and I know he will love the review. Thank you so much for the review and I do hope that we will get to host...

Atlanta, Georgia
Reviewed 9 January 2017

I caught a little cold and lost my voice. I went to the front desk and Lorena helped me out so much. She drew a map of the pharmacy, told me how to get there and what to ask for. She was funny, personable, professional and compassionate. It really made my trip the best.

 Report
Helpful?
Thank cmwalker08
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear cmwalker08, Thank you for taking the time to review our hotel and your feedback about Lorena, is really appreciated. Lorena is one of our super stars. She will be very happy with your comment. I will thank her for you. I am sorry about the cold you caught during you stay. Hopefully when you return to Santo Domingo we...

San Juan, Puerto Rico
Reviewed 9 January 2017

This time I stayed on the club level room and it was worth it. Eventhough all rooms in this hotel are basically the same, staying on the club level room comes with some benefits. The room includes breakfast and dinner at the club lounge. Also, during the days you can always get coffe, sodas and some snacks. Given the slight...

 Report
Helpful?
Thank lcdovelazquez
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear lcdovelazquez, Thank you for reviewing our hotel, it is very much appreciated. I am happy to hear that you had a wonderful stay with us; you did however mention a couple of items which we can work on. I will be sure to share this with the team so that we can use your feedback to help us improve...

Reviewed 8 January 2017 via mobile

My husband and I went for five days and celebrated New Year's at the Renaissance. I am very selective with what I drink, and rarely find cocktails I enjoy. Israel, the pool bartender, not only make sure I had what I needed, but he put his mixology to the works to create the best concoctions for me. He spoiled me...

 Report
Helpful?
Thank bcnm1018
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear bcnm1018, It sounds like you had a wonderful stay with us, and I have to agree with you about our cocktails at the pool. They are delicious and Israel is our super Star. He always try to exceed any expectation. Thank you so much for recognizing our Ambassadors. I will sure to personally thank Israel and Alfredo for you....

Reviewed 3 January 2017

When I travel to Santo Domingo I always stay here. The hotel has been modernised and upgraded a couple of years ago and during that time of renovation the hotel was closed and I experienced other places but no hotel beats the Jaragua. There is excellent wifi in the rooms and throughout the hotel, so that I can attend my...

 Report
Helpful?
Thank JanWillem L
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear JanWillen, I am so happy that you love our Hotel and I know our team will love your review. It sounds like you had a great time with us, and I have to agree with you that the rooms are really comfortable and spacious. It is also good to hear that the WiFi meet your expectations. I am truly...

Reviewed 1 January 2017

This was one of the best hotels I have ever stayed at. When I was booking, the hotel looked too good to be true, but the pictures are 100% an accurate representation of this hotel. The staff was AMAZING, very friendly and accommodating. Our bellhop Alfredo helped us get acquainted with the hotel and was ready and willing to help...

 Report
Helpful?
Thank Lady-o R
Jaragua H, Director of Rooms at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Lady-o R, Thank for your lovely review, it certainly gave us all a boost this morning when we read it. We have been very fortunate that we were able to renovate this iconic hotel, and I am happy to hear that you liked what has been done. It is also great to hear that Alfredo and Keddy made such...

422 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (327)
Viewed
Pool/Beach Area (29)
Viewed
View from Room (11)
Viewed
Dining (29)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (66)
Viewed
Room/Suite (22)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (6)
Viewed
Other (157)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (95)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (33)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (4)
Viewed
Dining (20)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Family/Play Areas (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Santo Domingo hotels
JW Marriott Hotel Santo Domingo
#1 of 79 in Santo Domingo
962 reviews
Crowne Plaza Santo Domingo
#8 of 79 in Santo Domingo
813 reviews
Catalonia Santo Domingo
#7 of 79 in Santo Domingo
325 reviews
Show Prices
Show Prices
Show Prices
Gazcue
Courtyard Santo Domingo
Courtyard Santo Domingo
#5 of 79 in Santo Domingo
477 reviews
Zona Colonial
Hodelpa Nicolas de Ovando
Hodelpa Nicolas de Ovando
#10 of 79 in Santo Domingo
736 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $170 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Priceline and Jetsetter so you can book your Renaissance Santo Domingo Jaragua Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
32 questions
Ask a question

See all questions (32)

Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better, but I was in a fifth floor room, and I could not be happier.”
 of 5 bubbles WalterL593, 24 Feb 2017 | Read review
“Become Marriott member and get free upgrade to executive level”
 of 5 bubbles 86pault, 21 Feb 2017 | Read review
“Ocean view is nice.”
  • View from room
  • Ocean view
 of 5 bubbles 899DavidF, 21 Feb 2017 | Read review
“Rooms on the north side have nice views”
 of 5 bubbles maestrillo, 20 Feb 2017 | Read review
“Ask for Dandry and Virgilio - truly knowledgeable about the property”
 of 5 bubbles kevinpZ8187OW, 20 Feb 2017 | Read review
5 of 5