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Renaissance Santo Domingo Jaragua Hotel & Casino

Renaissance HotelsUS$149*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Renaissance Santo Domingo Jaragua Hotel & Casino
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529 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
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Showing 339: English reviews
Charlotte, North Carolina
Reviewed 5 March 2016

we really enjoyed our stay at this hotel/resort. the staff was super friendly and helpful. the property is very well maintained. the location to local shops and restaurants is easy too. I had access to the concierge lounge - which was great (free food & drinks) the only negative thing is that the nice swimming pool is close to the...

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Helpful?
Thank edjpok
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Edjpok We’re so glad that you had such a wonderfull stay here in our Renaissance Santo Domingo Jaragua. As you said our Hotel is near local shops in the Colonial Zone and Restaurants. We are indeed located in the Malecon, with an incredible view of the Caribbean Sea, easy access to the Colonial Zone and others city’s attraction’s. On...

Reviewed 2 March 2016 via mobile

Just finished up a 3 night stay here.....this is my first review on tripadvisor....This was 5th time staying here in the past year, and love it!...the hotel is the nicest in the city, seriously.....super nice staff, bell man(Wellington) always greets me with a kindly smile....my rental car had a dead battery in the morning & he luckily had jumper cables...

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Helpful?
Thank Danny M
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Danny Thanks for your kinds words, and thanks for coming back to us throughout the year, your loyalty is very much appreciated. It is great to hear that you were able to start your car, I will make a point of thanking the team for you. I am very lucky to work with such a great group, as you...

Atlanta, Georgia
Reviewed 1 March 2016

Roberta the navigator was so helpful and very pleasant. Alcene in the bar was awesome. He remembered my name and my plans for each day. When I would return to the hotel he would see me and wave hello, truly welcoming!

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Helpful?
Thank jill k
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Jill Roberta is a brilliant Navigator so I am so happy that you mentioned her in your review. Alcene is also excellent in the bar, and it is great to hear that he remembered you each day. Thank you very much for your review, I am so happy that you had a paradise vacation, hopefully you can stay with...

Reviewed 29 February 2016

My team was having to leave the hotel this morning the same time that the breakfast buffet was to open, at 6:30am. I spoke to Marleny yesterday to see if my team could arrive right at 6:30am and get to go boxes and take their breakfast away. So this morning, when we arrived promptly at 6:30am, both Marleny and Jorge...

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Helpful?
Thank Mary B
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Mary Your review has made my day, thank you so much. Marleny & Jorge are really great at what they do and I am so happy that you mentioned them in your review. I will make a point of thanking them for you, I know they will be thrilled. Thank you also to you and your team for staying...

New York City, New York
Reviewed 29 February 2016

Just returned from a 10 day trip to santo domingo and stayed at the Renaissance Jaragua. Great value with incredible service. I did not see an employee who did not greet me with a warm smile and a warm hola!! Hotel has been renovated so everything is in top shape. Location is perfect with a number of local restaurants a...

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Helpful?
Thank U2836OQmichaels
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Michael Thank you so much for your kind words and also thank you for mentioning Leninguer, she will be so happy when I show it to her. Thank you also for staying with us for 10 days, and I hope we will get to host you again on your next trip to Santo Domingo. Matt Matt Knights General Manager...

Reviewed 28 February 2016 via mobile

I was in Santo Domingo two weeks ago.. After many years I went back to the Jaragua.. And it was a very amazing experience, the rooms are updated and beautiful in my case I have an unbelievable suite!! Spotless everywhere, the casino very nice environment, the food, music, the pool, all look completely new! But most of all, the staff,...

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Helpful?
Thank Jackie B
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Jackie Wellington really is a nice guy, and I am so happy that you mentioned him in your review. He will be thrilled when I show it to him. I am also glad that you liked our rooms, and yes the beds are soooooo good. I do hope we get to see you soon, please don’t wait as many...

Shelby, Michigan
Reviewed 28 February 2016 via mobile

A friend and I had a very enjoyable three night stay at the Renaissance. The rooms and beds were very comfortable and the food in the downstairs restaurant was reasonable and delicious. We would definitely come back.

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Helpful?
Thank Bruce V
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Bruce I am glad to hear that you enjoyed your stay with us, and yes the beds are sooooo comfortable. Thanks for the review and hopefully we will get to see you back soon. Matt Matt Knights General Manager Renaissance Santo Domingo Jaragua Hotel & Casino

Atlanta
Reviewed 27 February 2016

My room was amazing, the service at the hotel was outstanding, the location was great and we were easily able to walk or take an Uber into the Colonial Zone. The hotel itself is beyond beautiful and the pool area is so relaxing and comfortable. I stayed here for 5 weeks and could have easily stayed for 5 months! The...

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Helpful?
Thank HungryHeather
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear HungryHeather Thanks for taking the time to review our hotel, it is very much appreciated. Thank you also for making us your home for 5 weeks. You mentioned Marisol and you are right she really is a superstar and I will personally thank her for you when I show her your review. Again thanks for staying with and I...

Reviewed 27 February 2016 via mobile

Snow in Washington resulted in cancelled flights and cancelled hotel bookings which meant after reroute through Panama I arrived at the hotel 2.15am without a reservation. The front desk quickly arranged a room, it was clean and spacious, comfortable and with the luxury of space, , just what I needed after being cooped in a plane all day. Stayed 2...

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Helpful?
Thank Marchant K
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Marchant K Thank you so much for you kind words, they are very much appreciated. Although I am sorry that your flight was delayed, I am very happy that we got the chance to host you. Hopefully the next time you stay with us will be a planned trip and we will get the chance to help you discover...

San Juan, Puerto Rico
Reviewed 24 February 2016 via mobile

Mr . Matt Knights, It is a pleasure and a Honer to inform you that for the past 8 Months your staff has gone beyond meeting my expectation, YOU had exceed them, a strong feeling of support or allegiance that I had the pleasure to experience is unmatchable by any other hotel . Starting from your staff at the time...

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Helpful?
Thank Jbastidas33
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Joe Thanks for your great comments; it is always great having you as our guest. You mentioned our associates, I am very lucky to work with such a friendly bunch. I will make sure I share your review with the team. I also appreciate your loyalty and feedback that you give us. As always, if I can help with...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $188 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#1 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
33 questions
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The perfect view of the sea, nice drinks and deserts, great service.”
196jeannettea, 17 Apr 2017 | Read review
“All room were nice”
badcad99, 16 Apr 2017 | Read review
“Pool view is the best ocean view”
  • Pictures perfect
michaelmI3638VR, 28 Mar 2017 | Read review
“Room with combined Garden and Sea View on higher floors, great”
avistalbot, 25 Mar 2017 | Read review
“Always specify where you want to be: garden view or tower.”
vacationgirl7969, 23 Mar 2017 | Read review
5 of 5
Renaissance Hotels
US$149* /night
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TripAdvisorUS$149
AMOMAUS$164
Booking.comUS$149
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*Disclaimer
Prices are for 1 room, 2 adults
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