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Renaissance Santo Domingo Jaragua Hotel & Casino

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Renaissance Santo Domingo Jaragua Hotel & Casino
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524 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
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Showing 337: English reviews
New Jersey
Reviewed 10 January 2016 via mobile

Stayed here about 5 years ago and liked the location, but now with the remodel it is absolutely beautiful. Very clean and updated throughout. Rooms were extremely nice and all updated as well. Then during your down time go out to the pool which has been redone beautifully. Plenty of new lounge chairs, tables and private cazebos with fans and...

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1Thank Mike G
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Mike Thank for your lovely review, it certainly gave us all a boost this morning when we read it. We have been very fortunate that we were able to renovate this iconic hotel, and I am happy to hear that you liked what has been done. Hopefully we won’t have to wait another 5 years before we see you...

Miami, Florida
Reviewed 9 January 2016

This is one of the finest hotels in Santo Domingo. Recently remodeled with excellent taste. Very comfortable rooms and beds. We stayed at the garden wing (cheapest) and it was very nice (except for no view). Front desk staff very friendly. Only minor issue was with the room telephone service and wake up calls that were not delivered as requested....

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Thank GLMARTIN_PR
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear GLMARTIN_PR Thank you for reviewing our hotel it is very much appreciated, and thank you for sharing it on Tripadvisor. We have just finished a $40million renovation and as you mentioned the rooms are luxurious. I am however sorry about the telephone and wakeup call, I will be sure to review this with our team so that we can...

Atlanta, Georgia, United States
Reviewed 5 January 2016

I'm here working in Santo Domingo and have been staying at this hotel for a couple of weeks now. It's a very nice hotel and the staff are all very friendly. The sea view is amazing. There is always something going on.

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Thank Nicole L
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you, Nicole L, for reviewing our hotel in Trip Advisor. For us it is important to know that you are enjoying your stay. We have the advantage of being near the Sea, and have the fascinating view that you describe, not just in our rooms and Executive Lounge but also from our pool. Every one of our ambassador's is...

San Francisco, California
Reviewed 2 January 2016 via mobile

Stayed here 3 nights. 2 adults. LOCATION Situated right across from beach. 5 minute cab ride to OLd Town. There is a supermarket 2 blocks from this hotel where you can stock up on provisions called La Cadena. Grab your water alcohol and snacks there or else you will be paying $6USD for a large bottle of water. HOTEL &...

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2Thank jet2dresq
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you, jet2dresq for taking the time to review our hotel in Trip Advisor. We are glad that you had a pleasant stay here in our Renaissance Jaragua. Regarding the internet service, we would like to inform you that our Wi-Fi it’s free in public areas like, our pool, lobby and Luna Tapas Bar & Restaurant. Also if you are...

Washington DC, District of Columbia
Reviewed 1 January 2016

The hotel is completely renovated and in top shape. Forget food or drink....breakfast is just OK. The pool is fine. The casino is loud, no place for the prim and proper. The top asset is the "NAVIGATOR", a totally excellent concierge who knows all of the offbeat and special places. Buddhanjaii is her name. Find her and she will make...

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2Thank drb2016
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you drb2016, for taking the time to review our hotel in Trip Advisor. It is very nice of you. We are so happy to hear that you enjoy the experience of meeting our navigator. Just like you said, our navigator concierge, it is an ambassador that provides all the information that you need, about a location or destiny that...

Cincinnati
Reviewed 29 December 2015 via mobile

Very popular with visitors & locals alike - fantastic views with spacious room on 8th floor and close to everything - we're here with Marriott points and service is excellent. They could do a better job of providing a walking map of city, esp old city - I guess they assume everybody prefers taxi which is what most visitors seem...

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Thank AdventureDiver_007
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you AdventureDiver_007 for write us this review on Trip Advisor. We’re so glad that you like to go out and explore everything that this city has to offer. Yet there are fascinating and intriguing things that are waiting to be discover here in Santo Domingo. On your next visit we hope to have you again in our Renaissance Santo...

Louisville, Kentucky
Reviewed 28 December 2015

The locals are very rude to Americans. They occupy table seats and do not play. The management would not apply simple gambling ettiquette by having folks move. The waiter staff ignored us and we had to seek them out to order a drink. It is unfortunate that so many of the locals were so prejudice toward Americans. I would expect...

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Thank Thom S
jcastillo82g, Director of Sales & Marketing at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Thom S~ Thank you for your comments, while the Casino is not 100% directly related to the hotel we have a great relationship with them and I will personally make sure that your feedback gets to the Casino management team so they can improve the service areas. I must say that the Jaragua Casino is the biggest and more...

Charleston, South Carolina
Reviewed 26 December 2015

I don't gamble, so I did not go in the casino. I did use the swimming pool in the mornings, afternoons, and evenings for lap swimming and it was GREAT for that. The gym is mostly deserted, so it is easy to get a good work out, except there is no decline bench or abdominal machine. The Steam Room is...

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Thank Circumnavigatorglobl
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you Circumnavigatorglobl for write us your comment in Trip Advisor. For us it’s important to know that you enjoy your stay. The reason why a few things from the Spa Fitness Center are not available yet, it is because is not finish. We want to make the best out of it and make sure that for the next time...

Reviewed 26 December 2015 via mobile

I loved my stay at this hotel. My room was in the 2nd building (back) but it still was a sight to see. Security is on the premises around the clock and as a single woman in a foreign country I especially felt safe knowing that not just anyone can walk in or on the premises. The staff was very...

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1Thank Jazz H
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you Jazz H for your lovely comments, we appreciate that you have take the time to review our hotel in Trip Advisor. We’re very happy to know that you enjoy and love your stay in our hotel. I really hope that you had the chance to see all the tourist attractions near the hotel, and that you could enjoy...

Riga
Reviewed 23 December 2015

Old hotel that has been completely remodeled. Staff are VERY well trained and competent. Rooms are large, full-featured, and hotel is pleasant, airy, and bright. Common areas are beautiful, great health facility and outdoor pool complex. Location on the coast is quite nice...coast walk across street from hotel.

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Thank Marc B
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Marc Thank you for reviewing our hotel it is very much appreciated, and thank you for sharing it on Tripadvisor. We have just finished a $40million renovation and as you mentioned the rooms and pool area are great. Thank you also for your kind words on our team, they do work very hard and will appreciate you recognition. Thanks...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $185 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#1 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
33 questions
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The perfect view of the sea, nice drinks and deserts, great service.”
196jeannettea, 17 Apr 2017 | Read review
“All room were nice”
badcad99, 16 Apr 2017 | Read review
“Pool view is the best ocean view”
  • Pictures perfect
michaelmI3638VR, 28 Mar 2017 | Read review
“Room with combined Garden and Sea View on higher floors, great”
avistalbot, 25 Mar 2017 | Read review
“Always specify where you want to be: garden view or tower.”
vacationgirl7969, 23 Mar 2017 | Read review
5 of 5