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Holiday Inn Santo Domingo

Avenida Abraham Lincoln 856, Santo Domingo 10108 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (174)
Panoramas (23)
Room & Suite (223)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Santo Domingo
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#14 of 102 hotels in Santo Domingo
Travellers' Choice
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Rooftop pool
Outdoor pool
Breakfast buffet
Breakfast in the room
Kids' meals
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
724Reviews17Q+A73Room tips
Traveller rating
  • 454
  • 191
  • 42
  • 20
  • 17
Time of year
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Popular mentions
Nestor T. wrote a review Dec. 2020
2 contributions
Nestor T. - Upon arrival with my wife on friday Nov 27th. The check-in process easy. Next day, I asked to one of the front desk girls to send someone to inspect my room, because I found a live cockroach crawling in the minibar. She didn't apologize for it, neither anyone came to check upon my request. At the day of departure on Nov 29th, I was calling the front lobby from my room because I was needed help with my luggage however, no one answered the phone. So, I have to do it myself. Ones downstairs, I spoke to a young lady, who happened to be the manager. Her demeanor was lazy and careless of what I was telling her. In addition, the restaurant and bar prices are extremely high. A national beer "President" can cost you almost $400 us$5. And a simple breakfast closed to us$20. Outrageously, very bad experience..
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Date of stay: November 2020Trip type: Travelled as a couple
1 Repost
Response from IHG Service, Owner at Holiday Inn Santo Domingo
Responded Dec. 23, 2020
Hi m0rpheusx, Thank you for making us part of your visit. We strive to offer quality service and I understand that your recent experience at our Holiday Inn Santo Domingo hotel was not as satisfactory as expected. Our team would like to assure you that your thoughts about our service lapses are heard. We would like to gather more details to communicate this with the relevant teams. I sent you a separate email and hope you respond soon. Pleasure once again to host your visit and we hope you will give us another chance to show you that your unsatisfactory stay was an exception. All the best, Alice P Case Manager IHGService
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Diamond_extreme wrote a review Dec. 2020
Punta Cana, Dominican Republic9 contributions9 helpful votes
Short stay couple of times when in Santo Domingo for any event. Great service, nice and clean hotel and rooms, in great location. Love a little coffe shop in lobby. Good option for SD I would always recommend it.
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Date of stay: January 2020Trip type: Travelled with friends
Tommy Bahama wrote a review Sep. 2020
Cabarete, Dominican Republic43 contributions1 helpful vote
I stayed at the Holiday Inn because my original reservation at the Crowne Plaza was cancelled due to it being closed for the Pandemia. The reception clerks were excellent in assisting with the changes, namely, Laura, Nina and Michelle. Alejandra in the reservations department was also a big help. The room was very comfortable, with a big bathroom. The location was great and parking was easy. Breakfast was simple, but fresh. The security and all staff were very friendly. I will be back soon!
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Date of stay: September 2020Trip type: Travelled solo
Leo R wrote a review Mar. 2020
7 contributions4 helpful votes
Just got back from a 2 night stay and I must say, it was very nice. The staff were very helpful and friendly. Most spoke English. The pool area is on the 8th floor and the work is very nice. The gym is well equipped.I will definitely stay there again on my next trip to Santo Domingo.
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Date of stay: March 2020
1 Helpful vote
Graymanza wrote a review Dec. 2019
Pretoria, South Africa23 contributions7 helpful votes
Perfectly located in the more modern and upmarket area of Santo Domingo, within walking distance of many businesses as well as shopping malls and restaurants. Rooms were modern, neat and clean and very comfortable. Despite its location on a very busy street the rooms are quiet. Nice enough gym and swimming pool available. Only negative was that the breakfast hot buffet was not very good.
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Date of stay: November 2019
Trip type: Travelled on business
US$96 - US$175 (Based on Average Rates for a Standard Room)
holiday inn santo domingo hotel santo domingo
CaribbeanDominican RepublicSanto Domingo ProvinceSanto Domingo
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Frequently Asked Questions about Holiday Inn Santo Domingo
Which popular attractions are close to Holiday Inn Santo Domingo?
Nearby attractions include Mamma Club (0.4 km), Praia Club (0.4 km), and Cabinet Tobaco Boutique (0.06 km).
What are some of the property amenities at Holiday Inn Santo Domingo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Holiday Inn Santo Domingo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Santo Domingo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Santo Domingo?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Holiday Inn Santo Domingo?
Conveniently located restaurants include Laurel Food and Wine, Turo, and Victoria by Porter House.
Are there opportunities to exercise at Holiday Inn Santo Domingo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Holiday Inn Santo Domingo have an airport shuttle?
Yes, Holiday Inn Santo Domingo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Santo Domingo?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Santo Domingo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Santo Domingo?
The staff speaks multiple languages, including English and Spanish.