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Holiday Inn Santo Domingo

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567 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Santo Domingo
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Showing 294: English reviews
Reviewed 12 August 2016

Excellent service, delicious food , very well located, has all very close and all are very friendly, actually we were very happy with everything , excellent for the whole family and hope to return soon

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Helpful?
Thank Betsaida F
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Betsaida F: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next...

Reviewed 26 July 2016 via mobile

This is the second year in a row that I stay in this property and just like the first time, had an amazing time. The level of service is superb. If you visit the second floor lounge/bar make sure you get Yandery Crispin to make you her award winning martini made with guavaberry, it's delicious and we had a great...

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2Thank NestoMartinez
Reviewed 23 July 2016 via mobile

Had a great experience thanks to the awesome service and friendly staff. Claudio Lebron give us a great service. He is a superstar, very kind and friendly. The hotel is on a great location and the food is great too. Thanks.

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Thank raocumarez
Reviewed 12 July 2016

Very centrally located in the Abraham Lincoln Avenue, a few blocks from JF Kennedy and 27 de Febrero. Many restaurants, pharmacies, nearby, really everything you need. The best thing about the hotel was the amiable and very fast service on almost any request I had.

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Thank Luis C
Mexico City, Mexico
Reviewed 10 July 2016 via mobile

Good hotel, it seems a little bit old even though it isn't. Good service, slow the checkout process. Best characteristic is its location very close to Churchill avenue. I think they will have a though time when the Intercontinental hotel opens by the end of this year. I left my cell phone cable and they don't send me an email...

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Thank Ricardo G
Reviewed 28 June 2016 via mobile

A consider it a little bit pricey compared to hotels of the same kind, though attention, facilities, and location are great. The hotel still has its fresh look of a new and modern hotel, the rooms are commodious, I definitely recommend it, just keeping in mind what I mentioned about the price.

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Thank GilPTY
Reviewed 23 June 2016 via mobile

Excelent service received from Grisell Lambert and Elias Calcaño. The food was great and on time, very diligent personnel! Great service received from supervisor Angelo Feliz and the waiters! The only issue was the parking, but due to other events at the same time, everything else was great.

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Thank Silvia B
Fort Lauderdale, Florida
Reviewed 23 June 2016

Horrible stay electricity constantly went off overcharged for services I did not need, noise all night from the street and hotel rooms are not insulated well because you can hear noise from other rooms.Do not pay for WIFI standard WIFI is fine. They will try to sell you Wifi which you don't need because standard works well which they say...

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1Thank michaeljames118
ManagerGS, Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest michaeljames118: Thank you for your feedback and for sharing your experience with us. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo. Sincerely,

Santiago de los Caballeros, Dominican Republic
Reviewed 13 June 2016

This property offered clean, quiet rooms that were well apportioned and ready for guest occupancy. Open the doors and the lights come on Euro-style. I chose to have breakfast included in the room rate and report the self-service buffet and one-on-one service afforded the chef is the best I've found in any property world-wide. Kudos for this extra nice touch....

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Helpful?
Thank Robert M
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Robert M: Thank you for your feedback and for sharing your experience with us. Opinions as valuable as yours help us to improve our standards, so we can provide the service you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo City. Kind Regards,

Reviewed 12 June 2016

Ms. Haciel Pimentel, Mr, Erik Pena Mr. Junior Nunez they are very excellent employee the service is excellent., the food is excellent, aslo the bar attendent Mr. Yasmin her service is excellent . the room service is excellent , the small coffice shop is very excellent , I like the hotel inviroment

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Thank Jofre N
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Jofre N: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our Hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 

Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $172 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo
Hotel Style:
#1 Spa Hotel in Santo Domingo
#3 Family Hotel in Santo Domingo
#3 Business Hotel in Santo Domingo
#5 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santo Domingo staff and other travellers.
6 questions
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Brookline, Massachusetts
over a year ago

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Questions? Get answers from Holiday Inn Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a high floor to have a view of the city and be close to the pool”
 of 5 bubbles ErickR929, 28 Nov 2016 | Read review
“Floors 7 - 9. Especially the 8th Floor”
 of 5 bubbles lavestergarner, 18 Oct 2016 | Read review
“I like the view on top floors. kind of panoraminc”
 of 5 bubbles gjcosiop, 25 Apr 2016 | Read review
“Higher floors better views”
 of 5 bubbles JeroKenshin, 20 Apr 2016 | Read review
“The suites are on the street side and can be loud, but the size of the room made it worth it.”
 of 5 bubbles justme991, 11 Apr 2016 | Read review
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