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Holiday Inn Santo Domingo

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Holiday Inn Santo Domingo
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593 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Exeter, United Kingdom
Reviewed 21 July 2015 via mobile

I arrived at the Holiday Inn Santo Domingo, after a 20 hour solo journey on 30th June for an emergency visit to my daughter who was in hospital on life support. I was understandably distressed and the hotel staff made sure that i had everything i needed. I was greeted with such warmth and care that i felt safe and...

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3Thank Devon-dish
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Devon-dish: Thank you so much for your review of our hotel and We appreciated your visit from Exeter, United Kingdom. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our...

New York City, New York
Reviewed 20 July 2015

I stayed at the hotel with my husband. I had to give some guest lectures at a nearby school. The staff was pleasant and very accommodating (very commendable). We arrived 2 hours earlier and they were able to check us beforehand. The pool (1 meter deep; ~20 ft long; closes at 6PM) and gym on the 9th floor was clean...

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1Thank Pathgurl51
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Pathgurl51: On behalf of the entire staff of the Holiday Inn Santo Domingo we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope...

Caracas, Venezuela
Reviewed 19 July 2015

I always stay at this hotel for several reasons. First, for the convenient location and price-benefit relation and second, because of the nice people that attends you. They are all so nice and helpful. I never pay much attention at names of people attending to me at hotels but this time I took the time and the effort to write...

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4Thank glennboos
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Mr. Glennboos. On behalf of all the staff of Holiday Inn Santo Domingo, I would like to appreciate the time you took and the effort you made bringing to our attention the names of those associates who took care of you. It is our goal to provide a memorable experience to our guests reason why we feel really proud...

Maidstone, United Kingdom
Reviewed 19 July 2015

I arrived at the Holiday Inn Santo Domingo, after a 13 hour journey on Friday 3rd July on my mission of mercy to support my friend and give her hug whilst her daughter was in hospital on life support. Miss Jane had already been in the hotel for a few days and the staff knew her story. They welcomed me...

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5Thank Karen D
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Mrs. Karen, On behalf of the entire staff of the Holiday Inn Santo Domingo, I would like to let you know that we all are really happy that everything have turned out well. It really is a great news to know that Mrs. Sherlack is back home with her daughter. We will ensure that all the people know how...

Fairfield, California
Reviewed 17 July 2015 via mobile

My boyfriend and I are currently at this hotel and I have to say it's amazing. From the customer service at check-in to the amazing dinner service at Aroma Restaurant. We've had the pleasure of being welcomed by Erick Peña, Haciel Pimentel, and Junior Nuñez during dinner. They made us feel comfortable and shared some laughs and the very well...

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Thank RosalynMLittle
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear RosalynMLittle, Thank you so much for taking the time to review our hotel and for your kind comments of 5 Star Rating. We really care about our guests, reason why we feel proud to know that you received such an amazing service in our beautiful hotel. Definitely we will recognize the staff that you mentioned as your . These...

Bakersfield, California
Reviewed 17 July 2015 via mobile

Our first evening was so great that I didn't want to wait to do a review. Erick, Junior and lovely Haciel treated us like family. The mamajuana was great. The sancocho delicioso. This is a must have when visiting the Dominican republic.

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3Thank wantednca
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest WantedNCA: Thank you so much for your review of our hotel and We appreciated your visit from Bakersfield, California. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment...

Reviewed 17 July 2015

The hotel has generally very good conditions, but the top is the staff. They really make you feel at home! In my case it is perfect for some medium-long stays, but I recommend it for any kind of trip. A special thanks to all the reception staff and the breakfast team, especially Sr. Claudio!

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1Thank Diogo P
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Diogo P: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love". Thanks again...

Reviewed 14 July 2015 via mobile

This hotel was my home for three month, in that time I not only get to know everyone ther, but I consider them part of my family. Everynone, from Candido (a true friend) and Micheal Bautista in reception, to Yandery in the bar and Enmanuel, Jeancarlos, and Maite. All of them and the rest of the crew will work to...

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3Thank Jose G
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Mr. Jose G. Thank you for your great 5 star review. We feel happy to know that our staff made you feel at home. It is one of our goals to make our guests love our hotel. We are very pleased to take note of your feedback regarding Candido, Michael, Yandery, Enmanuel, Jeancarlos and Maite. They will be thanked...

Terre Haute, Indiana
Reviewed 11 July 2015

The Holiday Inn in the business district of Santo Domingo is a superb hotel with an excellent staff. The rooms on the 9th floor are spacious and the bathroom large and modern. There is a decent workout facility on the 8th floor along with a decent sized outdoor pool and patio sitting area. I was here on business so I...

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Thank 201pilot
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest 201pilot: On behalf of the entire staff of the Holiday Inn Santo Domingo I would like to thank you for taking the time to express your comments about the experience that has taken in the Hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thank you for...

Punta Cana, Dominican Republic
Reviewed 8 July 2015 via mobile

Went to this hotel to spend the weekend in the city. Saturday at 9 am me and my husband were woken by a deafening hammering coming from the next room. We were both exhausted and had been looking forward to sleeping in (it was the weekend after all) I called the front desk and was told "sorry, we're doing some...

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1Thank ACM_PUJ
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest ACM_PUJ: Thank you for your feedback and for sharing your experience with us. We appreciate your visit from Punta Cana. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo. Sincerely,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our Hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 

Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $159 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo
Hotel Style:
#3 Business Hotel in Santo Domingo
#3 Family Hotel in Santo Domingo
#3 Spa Hotel in Santo Domingo
#5 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santo Domingo staff and other travellers.
8 questions
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Tacoma, Washington
Brookline, Massachusetts
over a year ago

See all questions (8)

Questions? Get answers from Holiday Inn Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose back rooms and 4th floor and over.”
chagui153, 12 Apr 2017 | Read review
“The best quality of care and attention I have received from any hotel anywhere in the world.”
marialourdes2017, 13 Feb 2017 | Read review
“anything above the 5 th floor”
keithdR2VC, 13 Dec 2016 | Read review
“book a high floor to have a view of the city and be close to the pool”
ErickR929, 28 Nov 2016 | Read review
“Floors 7 - 9. Especially the 8th Floor”
lavestergarner, 18 Oct 2016 | Read review
5 of 5