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Crowne Plaza Santo Domingo

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Crowne Plaza Santo Domingo
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857 Reviews from our TripAdvisor Community

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Showing 432: English reviews
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Atlanta, Georgia
Reviewed 4 days ago NEW

guest policy was not clearly communicated, hotel and booking .com did not work together they have different policies, lot of hidden fee, hotel clerk tells you one thing and does another, to many chefs in the kitchen to many hotel clerks and managers telling you different things.

Review collected in partnership with this hotel
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Helpful?
Thank Duane Baskin S
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Duane Baskin S, Best regards from Crowne Plaza Santo Domingo.! We regret the situation that was presented to you with your reservation, it is important that you know that when you make reservations through different channels, these can not be modified, they enter our system and we can only visualize them, sometimes we find situations in which we can...

New York City, New York
Reviewed 1 week ago

Excelente hotel and nice and friendly people I love it, this is my 3 time stay their I am would continue stay there ever thing I go to the Dominican Republic, they have a beutiful pool I nice view to the ocean 👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻

Review collected in partnership with this hotel
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Helpful?
Thank YGarces08
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Garces08, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

Paris, France
Reviewed 1 week ago

Overall fantastic stay and value. I've been to the Crowne Plaza SD several times for work, and the staff is very attentive and goes above and beyond to ensure a good stay. The rooftop pool is beautiful and relaxing, the breakfast room is sunny and open comfortable hours (great location for morning meetings), and the rooms are well appointed, with...

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Helpful?
Thank Eelena_10
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Eelena_10, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

Atlanta, Georgia
Reviewed 1 week ago

The staff was very very nice, cordial and efficient. Location was safe, excellent and not far from all things fun. It was family oriented, the bell boys were really nice and they made sure that we were taken care off.

Review collected in partnership with this hotel
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Helpful?
Thank Steven W
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Steven W, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

Sint Maarten, St. Maarten-St. Martin
Reviewed 1 week ago

It was a short trip though experience at the hotel was excellent specially at the restaurant situated at the level 2. Though, language was a bit issue for me and my wife in order to communicate. However , Gabriella at the restaurants went out of her way to explain us the places of interest in the town and offered us...

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Helpful?
Thank raysanjibdi
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Raysanjibidi, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We ensure to pass your observations about the menu to Food and Beverage Deparment. We look forward to welcoming you on your next visit to the City of Santo...

Palma de Mallorca, Spain
Reviewed 2 weeks ago

Nice and clean. feels like a business hotel. We only stayed one night. Facilities are good, restaurant with a sea view. All staff very helpful. Bar area is quite nice in the lobby area. Transport company working with the hotel I strongly reccomend.

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Helpful?
Thank kennet-spain
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Kennet-spain, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

Boston, Massachusetts
Reviewed 2 weeks ago

Me and family had a wonderful experience at this property. Staf very professional and attentive, beautiful view from the room (ocean view), breakfast buffet exquisite and nice variety of fruits, juices. Beautiful hotel.

Review collected in partnership with this hotel
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Helpful?
Thank titimarte67
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Titimarte67, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

United Arab Emirates
Reviewed 2 weeks ago

Need to fix the desktop use in the business lounge on floor 15, and more choices for dinner room service. other than this everything is anaizing. Good location. Good breakfast. The staff are friendly.

Review collected in partnership with this hotel
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Helpful?
Thank fadimurad
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Fadimurad, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

Inglewood, California, Usa
Reviewed 3 weeks ago

Love this hotel in closed to everything in Santo Domingo. The staff are very helpful and they give you advice about the city and the taxi drivers who to trust and who not to trust. Thank you Santo Domingo Crown Plaza

Review collected in partnership with this hotel
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Helpful?
Thank Wilfredo R
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Wilfredo R, Thank you for sharing your experience at the hotel and we love to know that you spent a memorable stay. We are committed to excellence in quality and service. We look forward to welcoming you on your next visit to the City of Santo Domingo. We create "Great Hotels, Guests love." Best regards,

Brooklyn, New York
Reviewed 3 weeks ago

Pros: Comfortable bed, decent rooms and hotel, great pool and view of the ocean from the pool, very nice staff that all spoke English and fluently well Cons: SHOWER wasn't constantly hot. It seemed like every time someone in the hotel flushed a toilet, the hot shower went cold. This was when I showered multiple different times of the day....

Review collected in partnership with this hotel
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Helpful?
Thank QPRLoftusRoad
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear QPRLoftusRoad, Dear Dear Best regards from Crowne Plaza Santo Domingo. We regret the situation that describes about the breakfast, we will be ensure to pass the details to the Department of Food and Beverages and we regret not meeting your expectations at this opportunity. For us it is very important to take care of our guests and strive to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $154 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santo Domingo staff and other travellers.
18 questions
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Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the room with the view to the ocean ”
YGarces08, 13 Apr 2017 | Read review
“Ask for a room with a good view of the Ocean - 7th floor is great.”
Eelena_10, 11 Apr 2017 | Read review
“at the floor 11-14 best view and good rooms”
raysanjibdi, 10 Apr 2017 | Read review
“Great Room”
fadimurad, 6 Apr 2017 | Read review
“Very nice and the staff are very nice and help with anything. ”
wilfredor626, 31 Mar 2017 | Read review
5 of 5