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Crowne Plaza Santo Domingo

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Crowne Plaza Santo Domingo
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830 Reviews from our TripAdvisor Community

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Showing 418: English reviews
Reviewed 5 January 2016 via mobile

We enjoyed a couple of days at this hotel and we were satisfied. We got upgraded to an executive room with a balcony and a sea view. The room was well maintained and the facilities easy to use. The location is ideal to walk to colonial part of town or even to drive to boca Chica. I forgot the name...

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Thank Mael M
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mael M, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We appreciate the recommendation and we look forward to hosting you again during your next visit...

Westfield, New Jersey
Reviewed 3 January 2016 via mobile

Nelson del Rosario was very warm and welcoming to all guests. Great few nights spent chatting with him during my short stay. The hotel is located within a few minutes walk to the Colonial area. It is safe to walk there any time of day. The hotel is supposed to be smoke free but people still smoke on the pool...

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Thank Cs L
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Cs L, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We appreciate the recommendation and we look forward to hosting you again during your next visit...

Carson City, Nevada
Reviewed 2 January 2016 via mobile

I have been coming here for a number of years and feel so comfortable that no other hotel in the area compares. This particular trip was very challenging as I was away from my family over the Christmas holidays on business. The staff went out of their way to ensure that my stay was as enjoyable as possible. One particular...

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Thank MARK G
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mark G, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We appreciate the recommendation and we look forward to hosting you again during your next visit...

Reviewed 28 December 2015

Stayed here in May 2015. Really good hotel. I had a suite that was very well appointed, modern and comfortable. Location is great and being close to the ocean is outstanding. The pool area, common areas are very nice. Breakfast buffet at Nabu is nice. One might want to visit some SDO restaurants like Villar Hermanos, 2 blocks away. Local...

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Thank KMJ 2
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear KMJ 2, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! On the issue of the robbery, we would like to know more, if at that time...

Chicago, Illinois
Reviewed 28 December 2015 via mobile

This is only my second visit to Crowne Plaza Santo Domingo yet everyone on staff made me feel like a long-time customer. One bartender, Nelson Del Rosario, went above and beyond for me and my girlfriend, much like a friend would do. We both immensely appreciated his hospitality. I will definitely make this my usual place whenever I visit Santo...

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Thank Mark D
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mark D, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We appreciate the recommendation and we look forward to hosting you again during your next visit...

Fano, Italy
Reviewed 18 December 2015

The hotel is so and so, the rooms are old and low maintain. They was repairing something and start drilling in the room next to our room, at 8 in the morning. The tab was not draining. I c9me in this hotel since 5 years, every time is lower.

Review collected in partnership with this hotel
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Thank Andrea M
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Andrea M, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. In relation to the situation described to us it is very important that you know that this hotel have been renovated in all areas. In case you notice problems in maintenance issues, just had to call Customer Service...

Reviewed 15 December 2015

To all the smokers , dont go in this hotel when you check in they let you sign a declaration that you will not smoke in your room. If you smoke they charge you 200 usd no other place to smoke or outside the hotel or under the sun at swimming pool

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Thank Augusto R
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Augusto R, Thank you for your comment and your contributions. With relation to regard to the penalty for smoking in rooms it is part of our policy to be part of a no smoking or smoke-free hotel. As this standard is established they are also defined the areas where smoking is allowed, as described in the review, as well...

Houston, Texas
Reviewed 4 December 2015

This hotel is beautiful make sure you get a room in high floor for better views and balcony. Our room had a water leak coming from the a/c vent carpet near bathroom was super wet. The hotel staff are very friendly only bad thing on this trip was wet carpet and room view.

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Thank Carlos B
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Carlos B, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We care about our guests at Crowne Plaza Santo Domingo and will do everything to ensure it does not happen again. We invite...

Clinton TN
Reviewed 28 November 2015

The hotel is well maintained with everything one would need, restaurant, bar, pool, gym. And everything is clean and fresh. I have been here before and will be back again. The staff are very friendly and accommodating.

Review collected in partnership with this hotel
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Thank Bart2005
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear ClaytonGush, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We appreciate the recommendation and we look forward to hosting you again during your next visit to...

Sosua, Dominican Republic
Reviewed 28 November 2015

After staying at several Colonial Zone hotels, I thought I would try a new location in Santo Domingo during a recent pre-holiday shopping trip. I've stayed at other Crowne Plazas around the World and have almost always had a pleasant stay - this one was no exception. At $109 (plus tax) the rooms were a great value compared to others...

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Thank ClaytonGush
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Bart2005, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We appreciate the recommendation and we look forward to hosting you again during your next visit to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $155 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#7 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santo Domingo staff and other travellers.
17 questions
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Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Stay”
 of 5 bubbles larryw534, 19 Mar 2017 | Read review
“The suites are quiet and the beds are luxurious”
 of 5 bubbles Susie_n_Jonny, 17 Mar 2017 | Read review
“Go for a deluxe room with a view ranging from floor #8 and up!”
 of 5 bubbles Tan_Tan76, 16 Mar 2017 | Read review
“Rooms with balconies are totally worth it. Stunning.”
 of 5 bubbles victorianrichards, 15 Mar 2017 | Read review
“Ocean view, avoid corner rooms.”
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5 of 5