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Catalonia Santo Domingo

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Catalonia Santo Domingo
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248 Reviews from our TripAdvisor Community

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There are newer reviews for Catalonia Santo Domingo
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Showing 89: English reviews
Northside
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016 via mobile

My husband and I celebrated our 24th wedding anniversary on October 17th and spent one week at Catalonia Resort. We arrived and to our surprise received an upgrade to a beautiful suite with kitchenette. However, my husband needs a view or feels he is in a box and this would have been for 7 days. So we apologized and requested... More 

Helpful?
1 Thank cynthiadianag
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Cynthia, our warmest thanks for comments.We are very grateful to know that you had a pleasant and gratifying experience with us. It was indeed a pleasure to have you as our guest and we look forward to making your next visit even better!. Best Regards, Lina Arenas Public Relations Manager. More 

Bridgeport, Connecticut
1 review
Reviewed 24 October 2016

Very good customer service and staff. Room has great view and we're kept clean. Loved that there were two separate bathrooms in the room!!!! Food was fair in quality but bad in price and portion. You go back for sure just would eat out for lunch and dinner.

Review collected in partnership with this hotel

Helpful?
Thank nino0228
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Nino, our sincere thanks for choosing us as your trip accommodation. We are delighted to read you had a satisfying stay with us. Please be assured we will take into consideration your opinion. We hope to have the opportunity to welcome you again in Catalonia Santo Domingo, your home at the Caribbean. Sincerely, Lina Arenas Public Relations Manager. More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

Housekeeping services were terrible. We had to constantly call for towels, toilet paper, and sheets and they would take forever to respond. At one point had to go to the front desk and complain. The cart would be down the hall but never made it around the corner to our room.

Review collected in partnership with this hotel

Helpful?
1 Thank Sandra P
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Sandra, at Catalonia Santo Domingo we value your opinion and your feedback is greatly appreciated as we are always open to suggestions that might help us satisfy our guests even more. As a service-oriented company, we make every effort to exceed our guests’ expectations. The drawbacks described have been shared with the respective departments involved in order to improve,... More 

Puerto Plata, Dominican Republic
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 October 2016

I had the opportunity to stay at this hotel this week. Also stayed in it when it belonged to the Hilton chain I must start by saying that this is an american chain style for business and casual visitors on holidays in the city It has been recently acquired by the Spanish chain Catalonia, and is in its early stages... More 

Helpful?
Thank JME1313
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Guest, at Catalonia Santo Domingo we value your opinion and your feedback is greatly appreciated as we are always open to suggestions that might help us satisfy our guests even more. As a service-oriented company, we make every effort to exceed our guest’s expectations. Be assured that we will take into consideration all your constructive comments. Would be a... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016 via mobile

First, the booking service from the manager Heidy Ortiz was superb; she understood our requirements perfectly and recommended the best room for it. It couldn't be a better service, simply excellent! In the other hand, Juan Jimenez gave us the best service we've ever had in a restaurant. The room was a suite and it was incredible with front ocean... More 

Helpful?
Thank Jose M
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear José, our warmest thanks for your fantastic and kind comment, we are very grateful to know that you had a pleasant and gratifying experience with us. We hope to see you back really soon! Kind Regards, Lina Arenas, Public Relations Manager. More 

Washington, United Kingdom
1 review
Reviewed 4 October 2016

Great staff and very accomodating, will return to this establishment on my next trip. Great location and very well maintain hotel. On front of the ocean making my stay with my wife very romantic, good restaurants near by. Close to the city it was great location for my purpose.

Review collected in partnership with this hotel

Helpful?
Thank Evelyn O
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Guest, thank you very much for sharing your review! We are pleased to know that you enjoyed your stay and our staff’s friendly service, exquisite food, and amazing views. Our commitment is to create a memorable experience for our guests. We hope to see you soon! Regards, Lina Arenas Gerente Relaciones Públicas. More 

Boston, United States
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 October 2016 via mobile

I was at this hotel before when it was a Hilton. Was a little unsure about the new management. Overall the hotel is good. Service can be better and faster. The bellman should not take on the cellphone while assisting guests, unprofessional! I have to recognize a excellent employee, Agripina on the 5th floor bar restaurant. I went there on... More 

Helpful?
Thank Albie16
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Albert, thanks for taking the time to rate your visit at our hotel! We are pleased to know that you had a pleasant stay. We appreciate your feedback and suggestions, which will be taken into consideration. We look forward to welcoming you back soon. Cordially, Lina Arenas Public Relations Manager. More 

Level Contributor
8 reviews
Reviewed 3 October 2016

I did a last minute booking for my anniversary. Heidy from reservations department was outstanding! She helped me choose the best price and room type. I just wanted to rest and stay in the room all the time. Little did I know that what started with a simple plan would end full of surprises. Everything was awesome. Great welcome from... More 

Helpful?
Thank Elaine O
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Elaine, thank you for your valuable time spent in sharing your magnificent feedback. We are pleased to read you enjoyed the warmth of our staff and our services. We can’t thank you enough for choosing us and allowing us to assist you in making your experience truly memorable. Our staff will be certainly proud to know they were part... More 

Charlotte, North Carolina
Level Contributor
132 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 1 October 2016

This is an old Hlton Hotel with merely a name change. It represents itself as a Hotel Casino so I booked based on this fact. When I came here I played alone the first afternoon but when I attempted to play the second night (a Saturday) they refused to open the crap tables again saying they "may" open around 10-11pm!... More 

Helpful?
Thank Keith N
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Keith, thank you for your comments. Let us apologize for not exceeding your expectations in some aspects of you stay with us. We are always striving to provide our guests with the highest quality service so that they could stay absolutely content with their stay at our hotel. Hopefully, you could give us the opportunity to serve you again... More 

Ontario
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 September 2016

Beautiful hotel, great rooms, comfortable bed, good pillows. This would not be where I would stay in the DR if I was taking a vacation, because I wouldn't vacation in Santo Domingo. But if you have to be in Santo Domingo for business, this is perfect. Beautiful views, AMAZING breakfast. Ate several times at the hotel's bar for evening meal... More 

Helpful?
Thank Kanuckabroad
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Guest, thanks for taking the time to share your comments. We are pleased to know that you enjoyed your stay with us. As a service-oriented company, we have a firm devotion to accomplish our guest’s satisfaction; we will definitely share your comments and suggestions with our team. We hope to welcome you back soon!. Best Regards, Lina Arenas Public... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Catalonia Santo Domingo it's a spectacular 21-story tower hotel located in front of the Caribbean Sea. All rooms offer amazing ocean views to the ocean with panoramic windows. Most of the hotel's facilities face to the ocean as Filigrana Restaurant, Terrace Bar & Lounge, Gym and the outdoor pool. Catalonia Santo Domingo is the only hotel in the city offering 1,100 mts2 of meeting facilities located at the same floor level, all connected through an elegant foyer. A perfect location near to the Colonial Zone, Theaters, and Commercial district. Just 30 minutes away from Las Americas International Airport (AILA). ... more   less 

Additional Information about Catalonia Santo Domingo

Address: Av. George Washington No. 500, Santo Domingo 10104, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $145 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Catalonia Santo Domingo 4.5*
Number of rooms: 228
Reservation Options:
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Hotel Style:
#3 Casino Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Santo Domingo staff and other travellers.
3 questions
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Laurel
2 months ago
Washington, DC
3 months ago

See all questions (3)

Questions? Get answers from Catalonia Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the ocean view rooms.”
 of 5 bubbles FabienneE986, 4 Nov 2016 | Read review
“Deluxe rooms are bigger and have better view!”
 of 5 bubbles elaineo843, 3 Oct 2016 | Read review
“Ocean view!!!!!”
 of 5 bubbles rkeithneely, 1 Oct 2016 | Read review
“when you go as a couple, choose room with frontal seaview, it is very charming and nice”
 of 5 bubbles simmy22, 16 Sep 2016 | Read review
“Rooms on floors 10 and above with ocean view.”
 of 5 bubbles 77GZ, 1 Sep 2016 | Read review
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