Victorian House Hotel Puerto Plata

Victorian House Hotel Puerto Plata

El Batey, Sosua, Puerto Plata 57000 Dominican Republic
Victorian House Hotel Puerto Plata
Traveller (18)
The view from our suite overlooking the bay/beach
Room & Suite (6)
the Cajun Restaurant at the hotel.  Gotta have the banana pudding!
Dining (1)

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About

3.5
#24 of 44 hotels in Puerto Plata
4.4 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
4.0 of 5 bubbles
Value

Victorian House Hotel Puerto Plata is an excellent choice for travellers visiting Puerto Plata, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.

Rooms at Victorian House Hotel Puerto Plata provide air conditioning, and guests can stay connected with free wifi.

In addition, while staying at Victorian House Hotel Puerto Plata guests have access to room service. You can also enjoy a pool and a restaurant.

While you’re here, be sure to check out On the Waterfront (0.2 km), a popular restaurant that is within walking distance of Victorian House Hotel Puerto Plata.

Enjoy your stay in Puerto Plata!

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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Spa
Laundry service
Wifi
Restaurant
Room features
Air conditioning
Room service
Good to know
HOTEL STYLE
Trendy
Quaint

Location

El Batey, Sosua, Puerto Plata 57000 Dominican Republic
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
La Union Airport
Santiago Municipal Airport
41.2 km
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18Reviews0Q+A5Room tips
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Detailed Reviews
elisa C wrote a review Apr 2014
Princeton, New Jersey
+1
4.0 of 5 bubbles
This is a review for both the Victorian House Hotel, and my husband! I'm almost embarrassed to say that this was my first time visiting a TWC. We've been all over the world together and I've always come to expect the very best in hotels. When he came to me with the idea of visiting a TWC for 10 days, I was genuinely afraid of what was coming. I heard stories of power outages, no hot water, sickness, etc... So needless to say, i took to the internet and tried to find everything I could on this "Victorian House" spot he got us into. I was MORTIFIED by what i saw online. All my worst nightmares were coming true in the reviews on this place! I immediately told my husband to change the CITY, let alone the hotel! But i have to give him credit. He got all sentimental and said that we would tough it out together and make adjustments on the fly if things got a little too hairy. He acknowledged that it's a TWC and told me to stop acting "like a tourist". Afterall, we wanted the experience of the country and to hopefully pick up some Spanish while we were at it.

When we arrived, I thought I got lucky when the cab driver pulled up to the front gate that was locked! Then I saw that he mistakenly pulled up to the wrong gate. Funny enough, the actual front entrance reminds me of the VIP entrance at the Wynn in Las Vegas. Very intimate, personalized service, alot of white and stone decor. Not at all what I expected from the reviews. We even had a private "concierge", the hotel manager, an American fellow, was hands on with explaining the expansion and renovations that were happening while we were there. My natural inclination was to expect the worst. They went through so much effort to explain the property plans during check-in, I though "oh boy", the rooms must be horrible.

I don't know if my husband pulled some strings or the new ownership of this place reads the reviews daily, but I was shocked when I saw how beautiful our room was. It looked brand new inside. We had a Spa Suite, room 2104, (I remember because it's similar to our first home address). We were overlooking the pool/bay. Obviously, the room wasn't comparable to Parlor Suites at the Wynn, but I could honestly say that it reminded me of the Junior Suites at the Doubletree Grand in Miami. Clean decor, modern bathrooms (a necessity for me), and good space to move around with luggage. The jacuzzi looked like it had never been used before us.

We checked in at around 3:30pm so we were not really in the mood to go to the pool. Instead, we just wanted to get a good feel for the city. The hotel manager gave us the skinny on everything within 10 miles of the hotel. He really made the city feel comfortable because he seemingly knew everyone. One call, and he had us connected with a travel cell phone and the number of a personal driver named Ceasar that would become one of our best friends on the island by the time we left. Side note: with Ceasar's help, we were able to visit cities throughout the entire island instead of just Puerto Plata.

After stepping out into the city for a couple hours, we return to the hotel for dinner. Our first dinner was recommended by the hotel manager. We ate at the Cajun restaurant in the Hotel. The food was good but the shock factor was amazing. who would have thought that a trip to the Dominican Republic would yield chicken and waffles! The music was modern jazz and the setting was open-air overlooking the bay. We didn't go for the chicken and waffles, we opted for the Lobster and Blackened Fish. The fish was fresh, the sides weren't great, but the dessert was wonderful. We had the banana pudding. all in all, the restaurant was the best place to eat in the city if you want food to remind you of the states. We ate there at least once a day since they served breakfast as well.

We were told that the hotel rennovations will include private beach access starting in May, but for the time being, we had to walk around the resort to the general public access. It kinda stunk to wake up to the beach but have to walk around to get to it, but after a couple times, we got used to the little shops and peddlers along the route. We even purchased a few paintings and key chains before we left.

According to the manager, the whole resort should be finished with renovations by summer. He even took time out to walk us through the closed side of the resort, (this place is much larger than i expected). I think he was warming us up to buy a timeshare! Don't get me wrong, the property is beautiful, but there were way too many "island girls" there for my taste. Apparently, the hotel is known for a pool party every Saturday and let's just say, I didn't let my husband out of my sight for the entire afternoon.

This hotel gave us everything we needed and most of what we wanted throughout our stay. I can't wait to go back and see the resort after the renovations. I give it a 4 out of 5 because they are still renovating. Eventhough they are fully functional now, there is always room for improvement. If you are thinking about booking here, definitely stay in a Spa Suite and always ask questions. The more we asked, the better we got to know everyone there. I think this place will be the next great vacation resort if they stick to the plan they laid out for us. Kudos to my husband for a chance well taken, and kudos to Victorian House hotel for making our trip memorable.
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Date of stay: April 2014
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Ask for a Spa suite if you want to enjoy the view of the Bay unobstructed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ElenaG13 wrote a review Jan 2016
Scranton, Pennsylvania
3.0 of 5 bubbles
This must have been a beautiful resort... 30 years ago. It is so outdated. So many places were closed with broken brick, mold from running water and no lights in lighting fixtures outdoor. The view is amazing that is why it has 3 stars. They need a good cleaning and fixing up. The pools were cloudy and dated along with the so called swim up bar. The guy at the front desk is beyond helpful but still would not stay here again.
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Date of stay: January 2016
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Look at the bathroom before you sign..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harvey G wrote a review Oct 2015
New City, New York
4.0 of 5 bubbles
I arrived at the Victorian House on October 15th and stayed for five glorious days. My buddy and I made our arrangements with Milka prior to our arrival. She was great in that she arranged for wonderful rooms with a view of Sosua Beach. The rest of the staff were very nice and ensured that we enjoyed our stay. My room was large with a huge balcony. I could not have asked for more. I enjoyed dining for breakfast every morning at their restaurant. The food was good and the service was great. I look forward to returning for another stay there in the near future.
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Date of stay: October 2015
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard J wrote a review Dec 2017
5.0 of 5 bubbles
I've been here several times. staff is always awesome and very accomodating. the views are awesome. sosua bay is beautiful. the swimming pool looks great and most of the time you'll be the only one in there. i stayed in a room with a jacuzzi. awesome place great time
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Date of stay: December 2017
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bumpydex wrote a review Jun 2015
harlem usa
4.0 of 5 bubbles
Beautiful place to stay rooms are nice great view of Sosua beach staff great walking distance to beach resteruant s and close to casino and nightlife in Sosua also just 20 min from puerto plata airport also has its own resteruant that has great fish and grits for breakfast my favorite
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Date of stay: June 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kat M wrote a review Jun 2015
Philadelphia, Pennsylvania
2.0 of 5 bubbles
My friends and I stayed at the Victorian House Hotel overnight one Saturday during a trip to Sosua. I am glad that our stay was not longer than that, because the property the hotel is on (which includes other resort buildings under the same management) was COMPLETELY deserted. The hotel was so under-capacity that services like the pool bar and theater were abandoned. Even though it was a weekend in June, we only saw five or six other guests throughout our stay. It might sound nice to have private access to a resort like this, but the underuse was reflected in the condition of the hotel.

Major problems:

-The pool was so heavily chlorinated that it dyed my skin green (!!!) and ruined my white bathing suit permanently.
- Our room, a standard 2-full bed, had dust and cobwebs in the corners.
- The shower flooded the entire bathroom anytime it was used.
- There were only two bath towels in the room.
- The management refused to honor the included breakfast deal we purchased with our reservation. Very frustrating.

Overall the hotel didn't meet my expectations but at least it gave us access to a great beach.
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Date of stay: June 2015
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike C wrote a review Oct 2014
4.0 of 5 bubbles
I enjoyed my stay here, the pool area was really nice, I regret I didn't get a chance to enjoy it, was too busy with other things. The food was excellent, didn't want to eat anywhere else. Prices were reasonable, upgraded room to Jr suite with hot tub on the balcony. We definitely stay here again when I return....
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Date of stay: October 2014Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda L wrote a review Aug 2014
Smithtown, New York
1.0 of 5 bubbles
Terrible experience...do not go here with family. The place is deserted. No security, man walked into my room at 6 AM. Was the worst experience I've ever encountered. Stay away.....the Manager should be fired. He needs to clean up the place and get rid of the men who go there for one reason only.......sleazy women.
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Date of stay: July 2014
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Sorry to say, do not book a room here......find a better hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Earl F wrote a review Jul 2014
New York City, New York
1.0 of 5 bubbles
There is no drinking water or drinks-Reservations is a telemarketing company. This place us to be called Sosua Bay Resort in a few years. It has no water or cold water but plenty of excuses. The hotel does not serve all you can eat or buffet meals-In fact, the only restaurant, which is lousy, is suppose to close at 11pm but the staff closes the kitchen at 10:30pm, so they can catch the last bus home. The restaurant is New Orleans style-who goes to the Caribbean to eat North American food???? And it is horrible.

All days of stay must be paid up front. If you use a credit card there's an 18% fee. Cash is free, but if they have no water, electricity or poor service, then you are out of your cash. The 18% credit card fee is to hinder you from credit card protection, i.e., most cards will return your money for a hotel that does not provide accommodations and you need to go to another hotel. Plus, there is no security and the front desk and security are a 10 minute walk from the rooms. There are no phones in the rooms to call for help or service. In short, this hotel is now called Victorian House. Previous names were Sosua Bay Resort and Topacio Azul Hotel. It has not been called Sosua Bay Resort since 2012. Those here who are praising this poor excuse for a hotel should mention the actual name if they were not staff lying to the public.
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Date of stay: July 2014
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: Got to another hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ccL6091KR wrote a review Apr 2017
4.0 of 5 bubbles
I've stayed here a few times. Amazing views, great staff. good location. The rooms are a bit out-dated though. You can have breakfast included and dinner as well. Of course it's more. They do have a restaurant and a massage place, both a pretty good. Once I even stayed in their "Apartments". Very spacious with a living room. The stove didn't work, but the microwave did.
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Date of stay: September 2016
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ElenaG13 wrote a tip Jan 2016
Scranton, Pennsylvania2 contributions2 helpful votes
3.0 of 5 bubbles
"Look at the bathroom before you sign.."
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NomaddictMax wrote a tip Dec 2014
Boston, Massachusetts21 contributions11 helpful votes
3.0 of 5 bubbles
"Get a view of the water... The rooms are cheap enough that you can spend the extra few bucks and get a good view to wake up to. I would also eat at the sosua beach and not in the resort..."
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Linda L wrote a tip Aug 2014
Smithtown, New York1 contribution1 helpful vote
1.0 of 5 bubbles
"Sorry to say, do not book a room here......find a better hotel."
Read full review
Earl F wrote a tip Jul 2014
New York City, New York2 contributions13 helpful votes
1.0 of 5 bubbles
"Got to another hotel!"
Read full review
elisa C wrote a tip Apr 2014
Princeton, New Jersey14 contributions9 helpful votes
4.0 of 5 bubbles
"Ask for a Spa suite if you want to enjoy the view of the Bay unobstructed"
Read full review
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LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
50
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Victorian House Hotel Puerto Plata - Reviews & Photos

Frequently Asked Questions about Victorian House Hotel Puerto Plata
Which popular attractions are close to Victorian House Hotel Puerto Plata?
Nearby attractions include Playa Alicia (0.3 km), Jolly Roger (0.4 km), and Checkpoint Bar & Snack Shop (0.4 km).
What are some of the property amenities at Victorian House Hotel Puerto Plata?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Victorian House Hotel Puerto Plata?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Victorian House Hotel Puerto Plata?
Conveniently located restaurants include Waterfront Playa Alicia, Jolly Roger Bar & Grill, and Baileys Restaurant.
Are there opportunities to exercise at Victorian House Hotel Puerto Plata?
Yes, guests have access to a pool during their stay.
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