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Iberostar Costa Dorada

Carretera Luperon Km 4, Puerto Plata 57000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (8882)
Pool & Beach (1967)
Dining (641)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 20-09-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Costa Dorada
Updated 20-09-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#10 of 55 hotels in Puerto Plata
GreenLeaders Platinum level
Our spectacular 5-star hotel, located on the beachfront of Costa Dorada in the north of the Dominican Republic, only 15 minutes from Puerto Plata Airport. It is the ideal place for families and couples, with 516 rooms: 302 double rooms, 114 double rooms with pool view, 40 family suites with 2 rooms, 42 double rooms with ocean view, 18 oceanfront junior suites. Its impressive pool has an aquabar, one of them special for children. The colonial-style hotel and common areas are surrounded by extensive tropical gardens. An attentive staff facilitates the perfect vacation experience. Our 5 restaurants will make you enjoy a unique gastronomic offer, from our international cuisine buffet with show cooking. Pasta, meat and fish dishes, vegetables and salads. Thematic nights. In addition, 3 specialty restaurants will take you to an unforgettable experience. Our Wave Of Change initiative is focused on three fundamental pillars: the elimination of single-use plastic in our rooms, the promotion of responsible fish consumption and the improvement of coastal health.
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Full view
Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Free breakfast
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Steam room
24-hour security
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Coffee / tea maker
Flatscreen TV
VIP room facilities
Wardrobe / wardrobe
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Bay View
Languages Spoken
English, French, Spanish, German
8771Reviews1242Q+A100Room tips
Traveller rating
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Time of year
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Popular mentions
Ula wrote a review May 13
1 contribution
The hotel was really clean and nice, I truly enjoyed my time there. The lobby staff was really nice and helpful. The food was not so differentiated but it was really delicious, especially the fresh fruits were outstanding. I also enjoyed the drinks served next to the pool. I visited one of the a’la carte restaurants and I would higly recommend it. I loved the shows at the evening, I just wish that there was more animations during the day, as I always look for this kind of entartainment in the hotels. I was staying in Iberostar for a week and the dancing lessons were only 2 times in that week, which was quite disappointing. The animations and shows were also mostly directed to the Spanish-speaking audience. I haven’t seen any other disadvantages.
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Date of stay: May 2021Trip type: Travelled with family
JERSEYVINNY wrote a review May 5
Harrison, New Jersey156 contributions29 helpful votes
I just returned from an amazing 17 day vacation the resort is so clean and landscaped so well beautiful gardens and flamingo pool but the best part of this resort is the employees from star prestige Elizabeth Marlon Jordin Perla joselito raudy they are rockstars at this resort and treat you like royalty what ever I needed it was taken care of at the main restaurant I had domingo as my waiter everyday and he is awesome as was a chef Joel and all the waiters and waitresses at all the specialty restaurants give great service and the best part was the awesome animation team chucky wifi69 Pepsi darling corre Camino barbie carolina Hulu hulu they get you going at the pool and beach with so many activities and the shows at night were very entertaining also hats off to all the bartenders throughout the resort the house keepers porters front desk staff gardeners pool workers everyone goes out of the way to smile and greet you with a hola in closing I can not wait to return in the very near future
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Date of stay: April 2021Trip type: Travelled solo
1 Helpful vote
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded 5 days ago
Dear guest, First of all, we want you to know we are really pleased that you had such an excellent holiday with us at Iberostar Costa Dorada and we want to thank you for sharing your experience with others. Our staff will be delighted with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel. Best Regards, Quality Manager Online Iberostar Costa Dorada
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Xiaa wrote a review May 4
New York16 contributions4 helpful votes
Iberostar Costa Dorada was superb! My partner and I truly enjoyed our stay at this beautiful hotel.  We loved the warm welcome we received upon arrival. At first we were nervous and because it was our first time in Puerto Plata.  Once we arrived we were happy with our selection.  I have stayed in Iberostar hacienda dominicus bayahibe and knew the service there was impeccable.  Iberostar Costa Dorada confirmed this chain of hotel understands the value of great customer service. The  rooms were modern, very clean , spacious and housekeeping is provided daily.  The delicious food selection varied daily and the taste and options were excellent. Did I mention the pool? Oh this pool was huge and the water was warm.  My partner and I spent most of the time at the pool, the beach water was too cool for us.  It might have been  because it was 7 A.M. If you want a body massage visit the spa on premises. Leo was really good! My only complaint was that the mattress of the bed was too firm for my back.  Overall this was a wonderful experience. 
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Date of stay: April 2021
Sleep Quality
1 Helpful vote
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded 5 days ago
Dear guest, We are very pleased to read that you had such a pleasant time at Iberostar Costa Dorada. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect stay. We thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Kind Regards, Quality Manager Online Iberostar Costa Dorada
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Kevin Y wrote a review Apr. 2021
Roosevelt, Utah26 contributions24 helpful votes
I do not have many negative things to say about my experience at this hotel. During this pandemic, my wife and I decided we wanted to go somewhere we felt would be safe and sanitary. After reading reviews on this site, we felt that we would be in good hands at the Iberostar Puerto Plata. Here are some of the positive and negatives during our stay. Pros: 1. The hotel staff was very strict on Covid-19 protocols, which made me feel great that they took things seriously. 2. Staff was great to answer questions and to help in any way possible. 3. Rooms were cleaned regularly. 4. Provided COVID-19 Testing onsite. 5. Food was good not great. 6. The concierge was a great resource. Cons: 1. The biggest issue I had with this hotel was how they handled our COVID-19 testing. Our appointment for testing was handled horribly. Usually I am not one to complain, but this was bad. My wife and I had an appointment before we came back into the United States to get our test and the way appointments were handled was a joke. We waited for over an hour from our appointment time, and watched countless families (who came after us) cut in line. When we would ask for clarification, staff tried to cover up the fact that these families came before us and had been waiting longer (which was a lie we were a half hour early and the first ones there). The Doctor who performed the test even knew that this wasn't true and slipped to us that we had been waiting too long (he had talked to us before he started the day). The fact the the staff tried to cover and lie is what made me the most frustrated rather than owning their own mistake and letting others bully them to cut in line before us. 2. Not all restaurants are open, which is understandable during the pandemic. I do not have too much to complain about. The hotel overall was good and I would stay again. If you are looking to get away and feel a sense of "vacation" in this crazy time period, you are able to feel that at the hotel.
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Date of stay: April 2021
1 Helpful vote
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded 3 weeks ago
Dear guest, We would like to thank you for choosing our hotel for your holiday. Your friendly comments are an incentive for us to continue to the best of our ability so that all our guests feel as comfortable as you were in our hospitality. The fact that you could have a wonderful time in our hotel is an excellent confirmation of our efforts. Furthermore, we promise to investigate the areas of concern you raise in your review because we know that even in this new normality, it is through constant communication with our guests that we can be made aware of their particular wishes and preferences and thus ensure their well-being and satisfaction whilst staying at our hotel. Please receive our apologies for the inconvenience with the test for Covid. Once more, we thank you for making our hotel your choice for this holiday and we will be delighted to welcome you back again in the future. Best Regards, Quality Manager Online Iberostar Costa Dorada
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Yadi11212 wrote a review Apr. 2021
1 contribution
The place itself is clean but I was disappointed with the food. Staff is nice and Professional the only complain was the unflavored food. The entertainers where amazing but it is a older age crowd so it was a lil boring for me as a 31 year old.
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Review collected in partnership with Iberostar
Date of stay: July 2020
Sleep Quality
Response from Iberostar Hotels and Resorts, General Manager at Iberostar Costa Dorada
Responded 4 weeks ago
Dear Guest, Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel. The standard of our cuisine is very important to us at Iberostar. Our goal is to constantly surpass ourselves, continually introducing new ideas and concepts to our gastronomy. On this occasion, we regret that we did not completely satisfy you, and we will pass on your disappointment to our team. Constructive critique is always welcomed to help us in our quest for perfection. Thank you for highlighting our wonderful staff. Once more we thank you for choosing Iberostar and we hope to welcome you back again in the future to exceed your expectations. Best regards, Quality Manager Online Iberostar Costa Dorada
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US$117 - US$222 (Based on Average Rates for a Standard Room)
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CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
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Frequently Asked Questions about Iberostar Costa Dorada
Which popular attractions are close to Iberostar Costa Dorada?
Nearby attractions include Joyeria Las Americas (4.4 km), Rancho Lorilar (2.3 km), and Vivonte Cigars (4.4 km).
What are some of the property amenities at Iberostar Costa Dorada?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Costa Dorada?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Costa Dorada?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Costa Dorada?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Costa Dorada?
Conveniently located restaurants include Ristorante Passatore, Big Lee's Beach Bar, and Los Tres Cocos.
Are there opportunities to exercise at Iberostar Costa Dorada?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Iberostar Costa Dorada?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Costa Dorada offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Iberostar Costa Dorada?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Iberostar Costa Dorada?
Many travellers enjoy visiting Fortaleza San Felipe (4.3 km), Casa Museo General Gregorio Luperón (4.2 km), and Logia Masónica Restauracion No. 11 (4.3 km).