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ClubHotel Riu Merengue

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ClubHotel Riu Merengue
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5,291 Reviews from our TripAdvisor Community

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Showing 4,319: English reviews
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Reviewed 2 days ago NEW

Our first night there I woke up to a few thousand ants crawling on me, the bed, nightstand, floor and closet!!! I went to the front desk and all they could offer me was a old blanket. The room smelt of mold, turns out the pillows were covered in black mold when you flipped them over!!! Yuck!! Food was gross...

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1Thank Julie S
halifax
Reviewed 3 days ago NEW

This review will seem a little choppy. I'm just going to write as I think of things. Check in - wow impressive - so organized - they had a table set up in the middle of the lobby where a couple of staff gave out envelopes containing your info, map, key (yes only 1 old fashioned key), and towel card...

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1Thank MommaHawk
Stoney Creek, Canada
Reviewed 4 days ago NEW

Pleasantly surprised with hotel and location - what stands out is that this place is like 3 in one! There is the Merengue Village, then the Riu Merengue Club and lastly Riu Bachata. From either location it is easy to walk to any of these - there is a walkway connecting all three. 'we stayed at the Riu Merenge Club,...

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2Thank pepe545
Southend-on-Sea, United Kingdom
Reviewed 5 days ago NEW

Hi, 7 of us went in our party which consisted of a grandmother, two parents and four children ages 11, 9, 8 and 6 years. We read all the reviews before going, as we do before we go anywhere to get an idea. A mixed bag of reviews but we still went ahead and booked as they weren’t all dire!!...

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Thank horseridingjojo
Reviewed 5 days ago NEW

I booked the Riu Merengue. I got the Riu Merengue Village (previously Riu Mambo). There were only a few differences. 1) The room was clean but much older. The air conditioning dripped and leaked every night on the floor. 2) The shower was again very clean, but very small. Hot water was in fairly short supply. The front desk staff...

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2Thank Bill J
Reviewed 6 days ago NEW

The food was really good. The rooms were very clean. The grounds was well maintained. The cleaners were very polite. Great towel service and lots of bars around the resort. Pool was cleaned frequently. The shows were entertaining. The resort workers were very energetic and outgoing. Lots of group activities and classes. Several lounge chairs on the beach. Con-there are...

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3Thank Simone T
Wilmington, Delaware
Reviewed 6 days ago NEWvia mobile

Let me start by saying I am not a spoiled or picky person. I am not fancy or high maintenance. OK, that's out of the way. Resort is cute to walk around, but I was hopelessly lost for the first several days every time I tried to find my room bc things aren't clearly labeled. Finally I got the genius...

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2Thank hipworldtraveler
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Brandon, Canada
Reviewed 1 week ago

We have been to Cuba, Mexico,Jamaica and Dominican. Personally, I would put it up there at or near the top. It was suggest to me before hand to go to the Merengue instead of the Bachata. And in the Village area, not the garden view. These hotels are all closet together, located along the stretch of beach. I think it...

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3Thank stuff22017
Reviewed 1 week ago

Just came back from this resort few days ago, was there for 1 week. This is my second time back in the Dominican Republic and what a disappointment. I am usually not picky at all when it comes to the resort as long as there is beach but this resort is a total fail. The food was horrible, no choices,...

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Thank Ina K
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts for your holidays and sharing your review. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. On the one hand, we were very surprised to read...

Reviewed 1 week ago

The overall appearance of the resort itself is very nice. It kind of goes down hill from there. There was a musty smell when entering the room, the ceiling fan was very noisy so leaving it on at night wasn't an option and the amount of walking required to get to different amenities was ridiculous. The food was good for...

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Thank Donna D
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Many thanks for sharing your current experience with us. We appreciate the opportunity to respond. Regarding the room maintenance, we would have liked to have been informed about all your inconveniences during your stay so we could have helped you to enjoy a pleasant holiday. We regret to read other guests smoking made your stay less enjoyable. RIU...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The ClubHotel Riu Merengue (All Inclusive 24h) is located in Puerto Plata in the Dominican Republic, and is surrounded by impressive views of the mountains and a lush, natural environment. This is the perfect setting for unforgettable holidays. The ClubHotel offers all facilities you could need for relaxing holidays away from the hustle and bustle of the city. You’ll find a fresh water swimming pool, a solarium terrace, a gym and the Renova Spa wellness centre with a range of different treatments and massages as well as a sauna. In the Dominican Republic you can find a wide range of international cuisine, but if you want to make the most of your time in this marvellous destination by sampling Dominican cuisine, delicious in both taste and colour, you can enjoy a wide variety of flavours and aromas, as Dominican dishes mainly consist of fruit and vegetables. In the buffet restaurant or themed restaurant you’ll find an endless range of dishes and recipes prepared by our chefs every day. The hotel shares its facilities with the hotel complexes of the ClubHotel Riu Bachata. You’ll enjoy access to the entertainment programme and activities thanks to the acclaimed All Inclusive system. Whether you’re travelling as a family, couple or with friends, you’ll find a wide variety of activities to keep you entertained all day long.. There are areas for enjoying tennis, table tennis, windsurfing, sailing, kayaking, bodyboarding, snorkelling, golf, volleyball, swimming and much more. Your children can also enjoy crafts, activities and dancing together with other kids in the RiuLand programme. ... more   less 

Additional Information about ClubHotel Riu Merengue

Address: Bahia de Maimon, Puerto Plata 57000, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $132 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 998
Reservation Options:
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue
Hotel Style:
#5 Spa Hotel in Puerto Plata
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Merengue staff and other travellers.
396 questions
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Questions? Get answers from ClubHotel Riu Merengue staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to beach”
pepe545, 21 Apr 2017 | Read review
“rm 2312 block. Deck a good size.”
stuff22017, 17 Apr 2017 | Read review
“Ask for room near beach otherwise you will have to walk great distance to amenities 😲”
donnadB7976ZH, 17 Apr 2017 | Read review
“Ask for a room closer to the pool and lobby”
abbygirl22, 15 Apr 2017 | Read review
“Find one without mould!”
dawnhartley2017, 14 Apr 2017 | Read review
5 of 5