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ClubHotel Riu Merengue

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4,995 Reviews from our TripAdvisor Community

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Showing 4,106: English reviews
Aylesbury, United Kingdom
Reviewed today NEW

I think Thomson has over-rated this hotel at 4 T. It definitely wasn't our kind of place but I'll try to give a balanced and fair review. We went to dive for the whole two weeks and we had torrential rain to begin with so diving wasn't an option. This meant we spent more time in the hotel than we...

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Thank Emma W
Kitchener, Canada
Reviewed 2 days ago NEW

There were 6 adults and 3 kids on our family vacation. 40 minutes drive from the airport.We had 6 sunny days out of 7. This is our 3rd stay here. '04, '09 and '17 It is older style hotel-bungalows. Well maintained and clean. We participated in daily activities. Kids had daily activities too so they enjoyed. Pools were clean and...

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6Thank Kyriacou2000
Bridport, United Kingdom
Reviewed 2 days ago NEW

I always use Trip Advisor when planning my holidays and noted there were mixed reviews on this hotel. I was a little concerned at some of the reviews but the holiday was booked so no choice. This was supposedly a Four **** Resort and RIU have a good reputation. Perhaps a *** Star rating and price would be more appropriate....

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3Thank Denise M
Reviewed 4 days ago NEW

Overall, it was a good trip. We travelled with 2 adults (my husband and I both in our 30s) and my mother (in her 60s) and our 2 children aged 4 & 8. PROS: Excellent food – always something new in the dining halls, but lots of delicious standard foods too. You will never go hungry. Best lunch is at...

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6Thank DANIELLE A
Montreal, Canada
Reviewed 1 week ago

My husband and I stayed at this resort for one week with our two sons during New Year’s week. This was our first all-inclusive and I really did a lot of investigations and read all the reviews before choosing this particular resort. I was interested because the Riu brand is well known and has a good reputation. However, once we...

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4Thank 070314Bellissima
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We regret to read your comments about the service. The ethos of our staff training requires a helpful, friendly, efficient and very obliging service at any time. We will raise...

Reviewed 1 week ago

We stayed at the Riu Merengue Dec 27-Jan 3 and paid $2000.00pp. There were 6 of us.Check in was fast but 4 people were booked in village and we were at the other end. We were able to move to a bldg closer the next day. The food is always the same except for New Years. The only Champagne was...

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3Thank Louise N
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Bebington, United Kingdom
Reviewed 1 week ago via mobile

I really don't have much to say other than there was only one day they made an effort with food entertainment and that was because they wanted us all to leave a review.... The food was standard and boring after a few days. The bedrooms were shockingly basic and in need of a major revamp! Oh and I had 3...

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3Thank sharniinii
Reviewed 1 week ago

We booked two rooms in Riu Merengue - one for our family of three and another for our friends' family of four and paid accordingly. When we arrived, they put us in another facility formerly called Riu Mambu. and our rooms were virtually at the extreme end of the property. First off, we were made to walk all the way...

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5Thank Madan A
Montreal, Canada
Reviewed 1 week ago

We bought our tickets with Voyagearabais, through Sunwing. We paid 1550 Canadian dollars per ticket, all inclusive. We did not get at all the service we expected for this price and for this 4.5star hotel!!! Travel companies should not offer this product at this 4.5 star price and they should check better their products !!! Negative: 1. No hot water...

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5Thank Flo R
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Merengue, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team...

Leicester, United Kingdom
Reviewed 1 week ago

Good hotel and food but there is an issue with the rooms. I booked 4 rooms, 3 with couples and 1 for a family of 4.I expected a family room for the 2 adults and 2 children. On arrival the supposed family room only had 2 beds. I contacted reception and told them that there was only 2 beds for...

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7Thank Baggie15

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located on the beach in Maimon Bay * Complimentary sun loungers on the beach * Located in the Riu Resort, near ClubHotels Riu Bachata and Riu Mambo * Main building and 1-story bungalow complex * Surrounded by 15,000 m2 / 18,000 sq. yards of tropical gardens * 9 km / 5.5 miles from Puerto Plata * 150 m / 495 ft. from Caribbean Street * 25 km / 15.5 miles from Puerto Plata Intl. Airport * 300 m / 990 ft. from a bus stop * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about ClubHotel Riu Merengue

Address: Bahia de Maimon, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $142 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Merengue 3.5*
Number of rooms: 1007
Reservation Options:
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Also Known As:
Clubhotel Riu Merengue Hotel
Club Hotel Riu Merengue
Clubhotel Riu Merengue Puerto Plata
Riu Merengue Dominican Republic
Riu Merengue Puerto Plata
Rui Merengue
Hotel Style:
#2 Best Value Hotel in Puerto Plata
#5 Spa Hotel in Puerto Plata
#10 Top resorts Hotel in Puerto Plata
#11 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Merengue staff and other travellers.
334 questions
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Questions? Get answers from ClubHotel Riu Merengue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bungalow 2 -near pool-lobby area.”
 of 5 bubbles Kyriacou2000, 15 Jan 2017 | Read review
“I think you get what you are given, saw several trying and they got short shrift.”
 of 5 bubbles denisemW6877TN, 15 Jan 2017 | Read review
“We were in room 107 - a building right next to the lobby and pool. Everything was quiet after 8:30 pm.”
 of 5 bubbles daniellea434, 13 Jan 2017 | Read review
“Avoid this place if you care about your vacation!!”
  • Right outside the room
  • in the bathroom
 of 5 bubbles MadanA_13, 8 Jan 2017 | Read review
“All rooms are identicle.”
 of 5 bubbles Baggie15, 5 Jan 2017 | Read review
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