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On arrival we were escorted to a very mediocre room with a damp smell. Food was very repetitive and not very hot. Not much if any entertainment in the evening. There was no wi-fi in rooms except for reception and very poor at that with...More
We are currently staying at the Merengue in a quiet room 1656 and have been here for over a week.Before going we were reading some negative reviews which concerned us greatly.We cannot understand any of them.The Staff are great.The food is very good with great...More
Having just got back from a weeks holiday here thought I would post a few things about my experience. First impressions were a tad chaotic. We arrived at the same time as another 2 coaches and trying to check in if you can call it...More
Highly recommend the Riu Merengue for its comparative cleanliness. Went to this resort Oct 27 for a week. Totally impressed with the way they maintain the property. Every day you’d see the gardeners collecting leaves and branches from the paths and gardens and beach. The...More
This is the first fairly negative review I have ever posted and I want to make it clear that the staff is 5 star and no way reflect the overall poor quality of the resort. The resort is in serious need of some updating but...More
3 Thank HAPPY2GO2
Response from RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu MerengueResponded 4 days ago
Thank you for taking the time to give us such honest and detailed feedback about your stay at our hotel.
We are committed to providing excellent quality of our products and services to our guests. We are sorry to learn that you left...More
US$105 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Best Value Hotel in Puerto Plata
#6 Spa Hotel in Puerto Plata
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
Non-Smoking Rooms ,
Number of rooms
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Response from Angie22_13 | Reviewed this property |
I don't think you can buy Wi-Fi for the room but it's free in reception which is a bigarea with plenty of seating. We were able to get it around the pool and in the bars as well. There is an internet room available but... More
I don't think you can buy Wi-Fi for the room but it's free in reception which is a bigarea with plenty of seating. We were able to get it around the pool and in the bars as well. There is an internet room available but didn't use it as found it was sufficient for us.