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Cofresi Palm Beach & Spa Resort

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Cofresi Palm Beach & Spa Resort
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3,316 Reviews from our TripAdvisor Community

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There are newer reviews for Cofresi Palm Beach & Spa Resort
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Showing 2,821: English reviews
Reviewed 3 August 2015 via mobile

We re 50 people, planned a trip to this hotel and the experience was horrible. Personal staff dont polite, no towells in the room , the worst and cheaper food ever, nobody help you even with a fork, No dishes around, no nothinggg! And at check out they wanted the 50 people together for the check out of everybody ....

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4Thank Vanessa T
Reading, Pennsylvania
Reviewed 3 August 2015

i visited the Cofresi with 3 of my girlfriends we had 2 rooms which the maid service was not good at all. on our 2 day one of the maid put a sh** on the wash cloth in our bathroom already folder. so we already know this was not the maids fault but the hotel didn't do anything about it....

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7Thank Michelle S
New York City, New York
Reviewed 3 August 2015

a dump. truly. apparently where the ghetto goes on vacation. And the"easily impressed" by crap wanna be-s and poor spring breakers. Do not ignore the negative reviews. they were all true. This is NOT a place for anyone discerning. If you have been ANYWHERE even remotely nice you will hate this place. Worst food-accommodations-crowd-service......................and all WITH V.I.P service which is...

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6Thank j t
Montreal, Canada
Reviewed 2 August 2015

We are trial members of the lifestyle hotel we purchased this package last year.this year we did not book using our package due to it was a last minute wedding and was cheaper to just book an all inclusive package.when we arrived we tried to upgrade they refused to make an changes for us.....and we paid for this! This is...

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4Thank blossomgervais2015
Jarabacoa, Dominican Republic
Reviewed 1 August 2015

It is the worst hotel I have visited in Dominican Republic, the facilities are not bad but the service is lousy, because last more than three hours waiting to do the check in and pay more than 900 dollars to eat something at 6:30 when we had arrived at 2:00 pm . I recommend that no fence to there, employees...

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3Thank ginni1986
Fort Collins, Colorado
Reviewed 1 August 2015

I visited Cofresi with my mom, my sister and my grandma about a month ago. Our hotel room was incredible. There was a jacuzzi bathtub in our room, and it was much nicer than I had expected. Yoselin was our house keeper, and she was incredibly helpful and made sure that we had everything we needed during our stay. Our...

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1Thank LaciRau
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear guest, It is of great honor to us to receive a review like this one that you have kindly shared with us. Your compliment towards our staff really shows the readers the true results of our efforts to provide an unforgettable experience and also help us to always improve our service. We are glad to see that we have...

o_lynne
Reviewed 1 August 2015 via mobile

This place is awful not recommended. There is a ton of construction on the beach and they are destroying all the trees. The locals told us that they are taking over public lands for an expansion. We left the resort after seeing this destruction of this beautiful paradise. Really sad what they are doing

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3Thank o_lynne
Reviewed 1 August 2015 via mobile

We just finished a week long trip to Dominican Republic - Puerto Plata. We stayed at Cofresi Palm resort. We are interval members and was pleasantly surprised to learn we got upgraded to the penthouse upon arrival. It was very nice and we were very excited to get this. My 2 teenagers each had their own bed and their bathroom...

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Thank Deborah E
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, Receive cordial greetings from all the team working at Cofresi Palm Beach & Spa Resort. We greatly appreciate that you have chosen our Resorts as your holiday destination. Thank you for taking the time to let us know about your experience at our Hotel. We greatly appreciate your feedback as it enables us to continue improving and providing...

Fremont, California
Reviewed 31 July 2015

Cofresi looks great in pictures but is sub-par in reality. My boyfriend and I booked our one week vacation through livingsocial. When our flight was delayed we tried to call the resort only to be transferred at least three times per call, and eventually hung up on because it seems none of the resort representatives can speak English, despite advertising...

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3Thank Mady G
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, Thank you for taking your time to share your experiences with us. Our ultimate aim is to provide service excellence; our guests’ feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and helps us improve the quality of our services and facilities. We would like to apologize for any inconveniences that you may...

Munich
Reviewed 30 July 2015

This hotel has a VIP system that gives you access to different areas of the hotel. It is at first unclear which area is for who. But when you ask the answer is very vague. The service at this resort is bad, and the personal is sometimes downright aggressive. The cleanliness of the place is questionable.

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2Thank CeBru70
The Management T, Manager at Cofresi Palm Beach & Spa Resort, responded to this review

Dear Guest, Thank you for having chosen Cofresi Palm Beach and Spa Resort to spend your holidays. We appreciate you took the time to express your experience in this review. We are deeply sorry that your experience was not as good as you had expected and that you were not completely satisfied with our service. We wish to assure you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Cofresi Palm Beach & Spa Resort – Dominican Republic is the newest jewel in the Lifestyle Holidays Vacation Club. Nestled along the Cofresi beach shores, and overlooking the sparkling Caribbean sea, this resort caters to the luxurious enjoyment of both families and couples looking for that perfect getaway. With 468 well-appointed accommodations that range from Adult Only Spa Suites, to Standard family friendly rooms located in a quite setting between the ocean beach and spectacular pool, this is a paradise worthy of the Lifestyle name. The resort was created with space and comfort in mind, making Cofresi Palm a relaxing, enjoyable and satisfying experience for all guests and their families. All rooms have air conditioning, cable television, phones, and ceiling fans, while the decor has a distinctive design, featuring dark wood furnishings. Shaded patios and verandas provide a relaxing place to gather in some of the units. Providing both service and features that are standard for a Lifestyle property, the Cofresi Palm offers a unique luxury accommodations experience. Cofresi Palm provides the easy, relaxed ambiance of the Caribbean in an opulent and elegant setting. Experience the array of beauty and excitement that Cofresi Palm Beach & Spa Resort has to offer. ... more   less 

Additional Information about Cofresi Palm Beach & Spa Resort

Address: 1 Paradise Drive | Cofresi Beach, Puerto Plata 57000, Dominican Republic (Formerly Be Live Grand Carey)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $142 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cofresi Palm Beach & Spa Resort 3.5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Sun Village Puerto Plata
Sun Village Hotel Cofresi
Dominican Republic Sun Village
Sun Village Dominican Republic
Sun Village Spa
Sun Village Resort Dominican Republic
Sun Village Resort Puerto Plata
Sun Village Beach Resort
Sun Village Resort Spa Puerto Plata
Hotel Style:
#11 Top resorts Hotel in Puerto Plata
#12 On the Beach Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Cofresi Palm Beach & Spa Resort staff and other travellers.
582 questions
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Questions? Get answers from Cofresi Palm Beach & Spa Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed the stay at the buildings in the older part of the resort, which weren't luxury, but were spacious, nicely furnished and quiet.”
 of 5 bubbles 416maciejm, 28 Nov 2016 | Read review
“Make sure the quality of the appliances, floor, walls, refrigerator etc. are up to par. The picture on the wall had water stains on them. Should not have to ask to be moved to another room. ”
 of 5 bubbles 699charlainb, 23 Nov 2016 | Read review
“Rent room on 2 or 3 floor , avoid mold smell, may reduce mosquito & flies in room .As more rains ground floor may get some crawling BUGS .”
 of 5 bubbles 107kaushikm, 22 Nov 2016 | Read review
“Book your stay through the hotel and not through the third party companies (ex. bookit.com). In DR you get what you pay for. ”
 of 5 bubbles 421taylors, 21 Nov 2016 | Read review
“Make sure your door locks when you leave. My cousins who were on a different floor didn't realize that when they shut the door it was not locked, money was stolen out of the room 2x. Get a safe. you have to pay for it, but 2 chargers and a head set was taken from our room.”
 of 5 bubbles Y8519OApatriciat, 14 Nov 2016 | Read review
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