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The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
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5,891 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Turquesa by Palladium
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Showing 2,965: English reviews
Toronto, Canada
Reviewed 6 days ago NEW

We had a great time. King Kong is the man you want helping you out. He was so helpful and generous. The food was spectacular and the service is amazing I recommend highly the Royal Suites as the service is impeccable. Franklin and Jesus at the gourmet restaurant treated us like royalty. Always pleasant and always there whenever we needed...

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Helpful?
Thank jlombardi68
ScarlingFlorianF, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Jlombardi68, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium on Tripadvisor. We are so proud that our gastronomy offer, besides a wonderful weather and the excellent services provided by our staff, has surpassed all your expectations. Nowadays we understand that a genuine approach to our...

JANESVILLE
Reviewed 6 days ago NEWvia mobile

Can somebody please tell me why this resort doesn't have a single hot tub? All the little bubbly pools that look like hot tubs are the same cold temp as the big pools. So after dark, which is very early here, when a person would like to relax with a drink in a hot tub with the cool night breeze...

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Helpful?
Thank MICHAEL K
ltajes, Director de Relaciones con Clientes at The Royal Suites Turquesa by Palladium, responded to this review

Dear Mr. Michael K, First of all, we would like to thank you for sharing your experience on Tripadvisor. On the other hand, we regret if you did not like the temperature of the pools water. We always try to give our guests the best service and your words help us to improve. We will speak with the head of...

Reviewed 1 week ago NEWvia mobile

My wife and my father have been here for the last 2 weeks and our butler 'King Kong' has been very good and very attentive to our needs and requests. The resort is very beautiful and having the ability to use the other 3 other sister resorts has been great.

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Helpful?
1Thank David C
Sachenca N, Guest Relations Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear David C, Thank you very much for sharing your kind feedback on TripAdvisor with travelers around the world. It pleased us greatly to have accommodated you during the unique experience you lived in our premises and we are glad that you appreciated our attentive staff and beautiful grounds. At Grand Palladium Resorts, specially in The Royal Suites Turquesa, we...

Rancho Cordova, California
Reviewed 1 week ago NEW

My wife and I have been to many Caribbean Islands and resorts and this resort is nice and very well kept. But is VERY LARGE... if you just stay at the resort, and lay by the pool then its great and fits your needs. Much older senior citizen type of vacationers where the majority. The wife and i like to...

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Helpful?
Thank cdcalpoly
Sachenca N, Guest Relations Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Cdcalpoly, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. We truly lament, not having been able to surpass your expectations with some of our service. We do hope to gain your confidence and trust in our resort and...

Reviewed 1 week ago via mobile

Great place. Awesome people. The most beautiful beaches. The room service was very good and the food and drinks just as expected Greetings to Our butler "King Kong" a really nice and fun guy. All the service do their best me make our staying the best experience. We hope we've had more time. Definitely will come back.

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Helpful?
Thank Christian O
Sachenca N, Guest Relations Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Christian O, I would like to extend our gratefulness, firstly for having chosen The Royal Suites Turquesa by Palladium and by the time you have taken to post your review. Your feedback is highly appreciated and we are glad to learn that your experience with us was “a great one". We are out of words to express our gratitude...

Reviewed 1 week ago

Room 5708. Perfect location. Corner swim up room. The staff and service were very friendly and make you feel like family. The view of the ocean was fantastic, the food was outstanding, and the grounds and landscaping was unbelievable. Beautiful resort

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Helpful?
Thank Roxanne M
Sachenca N, Guest Relations Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Roxanne M, We appreciate your comments regarding your stay The Royal Suites Turquesa by Palladium on Trip advisor! It is always a pleasure to receive positive feedback from your stay. As company- oriented to the excellence on service around the World, we continuously strive to meet your expectations and go beyond. Once again, thank you for your comments. We...

Reviewed 1 week ago

We stayed at the Royal in March 2017. It was a family vacation, just the four of us. The restaurants at the Royal (Royal Gourmet, La Chanterelle) were the best ones on the entire resort. We also had Charlie as a butler, who we had heard was the best butler to have. This was very true! He was very happy...

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Helpful?
Thank Victoria S
Sachenca N, Guest Relations Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Victoria S, First of all, thanks a lot by choosing The Royal Suites Turquesa by Palladium as your preferred destination, as well as, by the precious time you have taken to post your review. We are so glad that you have felt accommodated by the excellent performance done by Charlie, one of the members from our Butlers team. We...

Reviewed 1 week ago

Punta Cana was beautiful but what was most special was the staff, especially my butler, Charli. The first night here my boyfriend and I got a little bit too tipsy at the poolside bar in the excitement of finally being on a well deserved vacation. Not to get into too much detail, but Charli absolutely came to our rescue. He...

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Helpful?
Thank Carmie P
Sachenca N, Guest Relations Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Carmie P, First of all, we would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium as your vacation destination to spend your holiday’s experience as well as, by the time you’ve taken let us know about it. We also appreciate your compliments to our staff, specialy Charlie, as it is due to...

Reviewed 1 week ago

Beautiful resort, great food and activities. Made friends with every staff member. Our butler Charli was an amazing help. He was always happy to see us and we were always happy to see him. He took care of us without being asked and it made the trip much more relaxing and enjoyable. We did a speedboat excursion that included snorkeling...

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Helpful?
Thank Tanner F
ScarlingFlorianF, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Tanner, Thank you very much for sharing a positive review regarding The Royal Suites Turquesa by Palladium, it pleased us greatly that it has been a memorable one. I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I have passed your...

Willoughby, Ohio
Reviewed 1 week ago

Our trip was perfect. Everyone was helpful, kind. Food was outstanding. Room was wonderful and staff very accommodating when we requested different building. Our third time here plus another eight times in Mexico. Grand palladium is the only place we stay.

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Helpful?
Thank jbkr2
Sachenca N, Guest Relations Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Jbkr2, First of all, I would like to extend you our gratitude by having selected Dominican Republic for this third cassions and The Royal Suites Turquesa by Palladium and 8 times in Palladium Hotel Group as the preferred place to experience an excellent holidays. We are out of words to express our gratefulness by the outstanding experience you have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $309 - $753 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#9 Casino Hotel in Punta Cana
#12 Top resorts Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the royal suites area we recommend rooms on the 3rd floor, on the west side, rooms 5030, 5028, 5035, & 5036 are good”
 of 5 bubbles frank9142, 24 Mar 2017 | Read review
“Butler will give you a tour of available rooms on check in if you'd like to change!”
 of 5 bubbles helenaN3272VY, 24 Mar 2017 | Read review
“Royal Junior suite”
 of 5 bubbles kathrynjenks, 24 Mar 2017 | Read review
“Get room by the beach, there are a lot of rooms”
 of 5 bubbles sunnygal720, 24 Mar 2017 | Read review
“Swim up rooms are wonderful. If you've ever been on vacation and couldn't get a spot by the pool, then this is the place for you.”
 of 5 bubbles nancynR4630YS, 24 Mar 2017 | Read review
5 of 5