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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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5,140 Reviews from our TripAdvisor Community

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Showing 4,477: English reviews
Reviewed yesterday NEWvia mobile

My wife and I stayed at Sanctuary Cap Cana for our 6th anniversary (delayed), and had an absolutely wonderful time. We often get home from a resort feeling a little let down, with something definitely outstanding to keep us from coming back. This is the first vacation where I can truly say we got home refreshed and relaxed as we...

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Thank Stu H
Reviewed yesterday NEWvia mobile

Spent 5 days at the resort. Fantastic rooms, food& services. Beautiful pool areas and a friendly staff. The best team is at the pool featuring kelvin bernardo Carlos ancelmo magarita angel and Kevin hart menor. All make your experience excellent. Jorge provided amazing butler services as well. A most visit.

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Thank Marianne A
Bernardsville, New Jersey
Reviewed yesterday NEWvia mobile

Had a Great time!! Food was great staff was great. Would recommend to everyone!! Drinks are great by the pool!!!!!! Kevin Carlos Bernardo Ancelmo Margarita Black Angel Kevin heart Francis the good dancer!!!

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Thank sphen20
Reviewed yesterday NEW

Just finished 5 days at this location. I give this place 4.5 of 5 stars only because it's difficult to get guest passes. It's not a smooth process and we had guest at other locations. But the staff is excellent. The buffet staff, Jasmin (Head), Valentina, Yaris, Brillis are always on their 'A' game when it comes to the service....

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Thank Kennyon S
New Westminster, Canada
Reviewed yesterday NEWvia mobile

This was a very nice place. New York was awesome. The beach was very nice. The food was very good and the drinks were good. The gym is very nice and the shows were fantastic. The excursions were lots of fun. Stanley the chef was very nice and made good burgers. 😀😀

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Thank paigesmith1991
Reviewed yesterday NEWvia mobile

My day at the hotel was perfect ! Working out with "Mr. New York " was the high light ... Ok fun and energetic. Good exercise required after my cocktails and "Stalyn 's " food treats. Just Love it ! ❤️

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Thank Natalia A
Reviewed yesterday NEW

Overall, a great experience for my wife and me. All employees are extremely pleasant and engaging. Our villa had access to a secluded beach w/ excellent views. The food was good w/ lots of options across Dominican, Italian, Japanese, steak and other offerings. All of the drinks were delicious. The pool bartending staff was one of my favorites to interact...

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Thank Luke T
Kansas City, Kansas
Reviewed 2 days ago NEWvia mobile

I'm beyond pleased. Nathanael the entrance person is awesome and looks like Steph Curry. Genesis bartender at love bar knows his mixes. Pools are beautiful. Staff great but I still prefer Cancun Excellence because Sanctuary room service is atrocious! If u enjoy small helpings during your meal and believe room Service will help. Think again. It's worse than going to...

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1Thank John E
Reviewed 2 days ago NEWvia mobile

Me and my boyfriend spent just a few days and the experience was great. We love all the people in the resort. Just for a few problems like the air conditioner in our room and other basic thing like the lamp in the room. But the entire staff makes us feel VIP. The all entertainment staff are amazing. Nicole and...

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Thank DayLaCruz07-1
Toronto
Reviewed 2 days ago NEW

Recently stayed with a group of industry professionals on an incentive and we were impressed with the facilities, the service and the work done specifically for us by Rosie Batista ensuring that our group was well taken care of. Special shout out to Margarita our server by the pool, Sandro at the Casabella who made breakfast special and Cesar and...

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1Thank LuvLux

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $444 - $942 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Spa Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Family Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
801 questions
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San Antonio, Texas
over a year ago

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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Ocean View”
 of 5 bubbles kennyons, 7 Dec 2016 | Read review
“the upgrade prices are advantageous”
  • view of our villa
 of 5 bubbles luket863, 7 Dec 2016 | Read review
“Castle area further away from main hotel but seemed to have better quality rooms”
 of 5 bubbles 942tristang, 6 Dec 2016 | Read review
“Castle rooms are nicer, with a better view but are more expensive.”
 of 5 bubbles peachemma, 6 Dec 2016 | Read review
“If you want quiet all the time, stay clear of rooms toward pool...loud music a few times a day for zumba and pool games”
 of 5 bubbles MedMile, 5 Dec 2016 | Read review
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