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Sanctuary Cap Cana by Playa Hotels & Resorts

Traveller (7888)
360
Panoramas (22)
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About
Location
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Value
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Adult pool
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Hidden Gems
Quiet
HOTEL CLASS
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Location
Full view
Contact
Boulevard Zona Hotelera, Punta Cana 23000 Dominican Republic
Getting there
Punta Cana Airport11 km
La Romana Airport53 km
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Reviews & more
5,327Reviews
8,442Photos
1,371Q+A
100Room tips
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Popular mentions
Let me start by saying I did a lot of research and spent the money on what I thought was going to be a luxury hotel. This is not a 5 star resort, and I am only writing this review so people know what to expect and don’t make the same mistake we did. We have been to other all
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+1
Hotel's Favourite
Everything on this resort is A Plus... we really had a wonderful time and unforgettable vacation. Excellent restaurants, and bars. immaculate pools, and exuberant landscape all over around.Privacy is on the top, the services was excellent, performed by a legion of kind and
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Response from SanctuaryByPlaya, Director General at Sanctuary Cap Cana by Playa Hotels & Resorts
Responded May 2, 2018
Dear yolandac85, Taiguey! We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Kind Regards,
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We last visited Sanctuary Cap Cana in January of 2017. That was our first visit to the DR. We were completely blown away by every aspect of our experience so we decided to go back to Sanctuary for our 2nd visit. We were a little nervous since it had recently undergone a
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We went to Sanctuary Cap Cana for our honeymoon about a week ago, and it was one of the best vacations we have ever been on. We splurged because it was our honeymoon and got a monarch villa oceanfront room with a butler. Eric was amazing and spent time to ensure that we were
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+3
M50/F54....frequent Carribean travelers...first time to DR...8 days (Monday-Tuesday)...second time all inclusive; typically rent condos. I have read 30 reviews of this property and will now give you my experiences and thoughts... Airport: We pre-booked our ride from the
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Response from SanctuaryByPlaya, Director General at Sanctuary Cap Cana by Playa Hotels & Resorts
Responded 4 days ago
Dear rswartz68, Taiguey!! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. On another note, we truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels We look forward to welcome you back to provide you the memorable stay that you deserve. Kind Regards, Jennifer Velasquez Guest Service Manager Sanctuary Cap Cana
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Filet mignon for two at the Steakhouse!
Amazing view of the ocean from the balcony of the Castle Junior Suite Ocean Front.
CASTLE JUNIOR SUITE SWIM OUT
CASTLE JUNIOR SUITE SWIM OUT
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123456335
You won’t find oceanfront AND reasonable....expect $500-$600 per night before tips for nice ocean views...do your research and good luck!
0 votes
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I don’t know about that section. There is an elevator between the lower pool/ restaurants and lobby. There are elevators in the castle suites. Golf carts take you everywhere you want on demand. It’s pretty modern all around. I would call or email the front desk to make sure.
1 vote
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Are tips and all costs included in the price paid
Yes tips are included but most guests tip for good service as they are very much appreciated. It all depends on what you mean by "all costs" as certain items such as spa treatments, transport to and from the airport and wine off the wine list are not
1 vote
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123456275
"Monarch Villa Oceanfront room had a beautiful view!"
"2nd floor and up in the new junior suites if you want unobstructed views"
"Castle Ocean Fronts offer great privacy and amazing views of the ocean."
"Stayed in Room 3022, view of pool, ocean and nightly entertainment."
"oceanfront rooms have nothing but yards of seaweed as the view"
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PRICE RANGE
US$350 - US$787 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta canasanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana by AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
174
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