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Sanctuary Cap Cana by AlSol

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5,118 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Cap Cana by AlSol
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Showing 4,462: English reviews
2 reviews
Reviewed 3 May 2016

The staff is what makes this resort the best. The entertainment staff was far the best staff in any resort I have traveled too. Although the beach that is located at the resort was not the best there is one walking distance about 5 minutes away. Jay-Z, Butterfly, Menor and Mr. Blue were absolutely amazing and made us all feel... More 

Helpful?
Thank Amber D
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Amber D, Thank you for posting a review about your experience at Sanctuary Cap Cana by Alsol on TripAdvisor and for choosing our hotel for your family holidays. I am very pleased to read your nice words referring the friendliness of our staff and their excellent service that made you feel at home as it is our goal at... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2016

Mr. Blue was such a great pool aerobics instructor! So much energy and enthusiasm. Was a nice little midday workout and so much fun. The resort does a good job of hosting activities every few hours to keep the guests entertained. Would do again :)

Helpful?
1 Thank elisecrod
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear elisecrod, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for your publication on TripAdvisor. II am glad to read your positive comments about our entertainment program and the service of our staff, especially Mr. Blue, that balanced activities with a calm environment to keep our guests entertained and relaxed. At Sanctuary Cap Cana by... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2016 via mobile

We had such a beautiful honeymoon at Sanctuary Cap Cana! Martin Lawrence and his team (Mr. Blue, Chevoron, & Jay-Z) made our stay top notch! Definitely recommend to all newlyweds and anyone who wants a tropical getaway! Our favorite restaurants are the Italian and Pacific Wok. Every evening there is a surprise in your room that makes the stay extra... More 

Helpful?
1 Thank Ashlee S
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Ashlee S, Thank you for your review on TripAdvisor about your honeymoon experience at Sanctuary Cap Cana by Alsol and for trusting this romantic moment in our hands. We wish you a successful marriage. I am very pleased to read that our friendly staff made you feel at home during this especial occasion in your lives. I know my... More 

1 review
Reviewed 3 May 2016 via mobile

This was our first time in DR it was an incredible vacation. The staff was incredible. Martin Lawrence and Cheveron were amazing. Cheveron taught me my first Spanish words. Martin Lawrence super interactive played volleyball he was hilarious.

Helpful?
Thank Chris C
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Chris C, Thank you very much sharing your experience at Sanctuary Cap Cana by Alsol with the TripAdvisor travelers and for choosing our hotel for your first visit to Dominican Republic. I am thrilled to read your motivating lines about our entertainment program and the friendliness of our team that made your stay great as the title of the... More 

Hamilton, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2016 via mobile

My wife and I are in our 40"s and spent two weeks here. Check in was a breeze and got an upgrade to the island suite (THANK YOU). Jose ferrand was our butler and took great care of us! Our room was in the castle which has the Japanese restaurant , spa, and pool/bar on the roof which had great... More 

Helpful?
Thank criso0
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Criso0, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting this motivatin review on TripAdvisor. I am very happy to acknowledge your motivating lines referring the beauty of our premises, our varied gastronomy and the excellent service provided by our staff (among them Carlos, Bernardo, Eddy, Jose Ferrand, New York and Jay Z)... More 

Missoula, Montana
1 review
Reviewed 3 May 2016

This was a great place to relax, great food in the restaurants. The pool was a fun place to hang out. Bernardo the bartender at the pool area was great and Nancy in housekeeping was very friendly and anything we wanted she made sure we got if possible. All the staff were very friendly. The beach and grounds were very... More 

Helpful?
Thank roneickholt
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear roneickholt, Thank you for taking time to post a review about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I want to express you how glad I am to read the way you highlighted out the friendliness of our team and the beauty of our grounds that along with our international... More 

Grand Rapids, MI
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 2 May 2016

My husband & I came here after staying several days at another all-inclusive on Bavaro Beach for a niece's wedding (see separate review). We've been to DR once before and, although we don't do AI's in most destinations we visit, we have been to many. So far, this is the best of any that we've been to in almost all... More 

Helpful?
4 Thank TomGR
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear TomGR, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for taking the time to post a review on TripAdvisor. I am very pleased to read your appraisal of our varied gastronomy, the beauty of our relaxing grounds and the excellent service provided by our friendly staff that exceeded your expectations based on your multiple... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2016 via mobile

Hotel has it all. Get away and relaxing . Beach clean , rooms and food wonderful . I would return and value for the dollar cannot be matched. Nightlife is not overwhelming more romance but that's what we wanted. Food is amazing with lots of options and high-end places to chose from. I will return 100 percent. We stayed in... More 

Helpful?
2 Thank Stephanie B
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Stephanie B, Thank you for taking the time to share your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I would like to express how satisfied I am to read that the beauty of our premises and the excellent service from our friendly staff made you and your friends enjoy from an unforgettable... More 

1 review
Reviewed 2 May 2016 via mobile

This is our first time my wife and I have visited the Sanctuary Cap Cana. The service and beaches are absolutely wonderful . All restaurants on the grand property we're excellent Japanese , Italian , steakhouse and other grand buffets just great food can't wait to come back ! The entertainment, Martin and Butterfly, were spectacular! Francisco is incredibly helpful.... More 

Helpful?
Thank Lawrence C
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Lawrence C, I would like to thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting this motivating review on TripAdvisor. I am very happy to read how you highlighted out the excellent service of our friendly staff, especially entertainers whose devoted service left you such as nice memories about our hotel services. At... More 

1 review
Reviewed 2 May 2016 via mobile

Martin Lawrence and butterfly were friendly staff. The resort is so beautiful and staff very friendly and helpful. I've been to many all inclusive and if you are looking for amazing rooms , food and relaxing trip this will be a place that will keep you coming back. I'm booking next year again . I've been to Sandals, and many... More 

Helpful?
Thank Best Brand Appl... B
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Best Brand Apple B, Thank you for your review on TripAdvisor and for having chosen Sanctuary Cap Cana by Alsol for your holidays. I am proud of my team when I acknowledge that our friendly staff went out of their way to make your holidays unforgettable and exceeded your high expectations in the most positive way as it is... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $442 - $933 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#3 Spa Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#4 Family Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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San Antonio, Texas
over a year ago

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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would pick villa 1007-1010 if I could.”
  • ocean villa 1003 (own little private beach right out your door)
 of 5 bubbles CaribbeanSidewinder, 30 Nov 2016 | Read review
“If you can swing it, book a room in the castle. All rooms are great though.”
  • The private pool in our castle suite.
  • The view of our castle suite from the private island. The private pool was in the castle tower.
  • The wedding decor from Caribbean Celebrations was amazing.
  • This was our wedding ceremony venue on the private island attached to our castle suite.
  • The bottom floor of our two story suite!
  • This is walking out onto the deck and private island from our castle suite.
 of 5 bubbles S1826BJjennifers, 30 Nov 2016 | Read review
“Rooms in the Castle were very nice.”
 of 5 bubbles eshorter3, 30 Nov 2016 | Read review
“Experience the Castle Spa, Enjoy the Beach and Buffet”
 of 5 bubbles 449jeremiahs, 30 Nov 2016 | Read review
“TRy a Monarch ocean view, beach front villa on the right side of the prope3rty when facing the ocean.”
 of 5 bubbles josephy98, 27 Nov 2016 | Read review
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