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Grand Bahia Principe Punta Cana

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Grand Bahia Principe Punta Cana
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6,515 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Punta Cana
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Showing 4,272: English reviews
England, United Kingdom
Reviewed 1 week ago NEWvia mobile

It is such a shame that I am reading so many bad reviews about this hotel ,however I do have to agree. This was our 3rd visit to the Grand bahia principe Punta Cana and since our last visit in 2015 it has really gone down hill. The reception staff were really quite rude and poked fun with other customers...

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Helpful?
1Thank Tpelwood
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We are really sorry to hear that you were not satisfied with our services in your 3rd visit. As you are one of our repeater guests your opinion is very important to us and whenever our special clients feel they are not receiving the treatment they are entitled to, we try to make our best effort to change...

Canada
Reviewed 1 week ago NEW

We just returned from Punta Cana and it was as advertised, a spectacular beach destination with miles of powdery white sands. The hotel is massive, and needs its internal transit system which works wonderfully. There is so much to see and do here, what a great way to spend a week. Pools and beach, bars and restaurants, good shows and...

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Helpful?
3Thank Lewis M
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Lewis, We greatly appreciate you have acknowledge our good service and beautiful beach. In Bahia Principe Hotels & Resort we are passionate in serving our guests. We are looking forward to welcome you once again! Kind greetings, Adriana Peguero Bahia Principe Bavaro Resort

Kingston, Canada
Reviewed 1 week ago

Check in was the nightmare I read about in other reviews. We arrived at airport at noon arrived at hotel 3 hours after landing and got our room after supper! The staff were as accommodating as they could be given the circumstances. The rooms were adequate but the shower/tub is very high and difficult to get in and out of....

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Helpful?
1Thank Travelslots222
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We thank you for taking the time of sharing your opinion which we will take in the highest consideration. Please allow us to inform you that, despite the size of our Resort, appropriate measures have been taken in order to ensure guest satisfaction and expected quality of each of our services. We apologize if you felt you did...

Glace Bay, Canada
Reviewed 1 week ago via mobile

We just returned from the Grand Baha'i Príncipe Punta Cana yesterday.We traveled as a group of 6. We all can't say enough good things about this resort. We payed the extra for the Royal Golden upgrade and it was well worth it. Check in was a breeze,we were in our room in 20 minutes start to finish.Rooms were always cleaned...

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Helpful?
4Thank MarchBreakTavelers
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Marck, It is an honor to read that you had great holiday in our premises. Feedback such as yours motivates us to continue striving towards excellence. Please don´t hesitate to contact us prior arrival to organize all the details for your next visit to Grand Bahia Principe Punta Cana. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort

Santa Maria da Feira, Portugal
Reviewed 1 week ago

The room was big and was always clean. The resort location is very good. The dominicans are definitely very nice people, they were very friendly and ready to help. The food was really good, you can taste the local food in some restaurants. We had a perfect honeymoon and we totally recommend it to everyone.

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Helpful?
Thank carlosgommes
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Carlos, We appreciated that you have chose Grand Bahia Punta Cana as you honeymoon destination. We are extremely proud to know that you had a fantastic stay thanks to our cozy facilities as well as the friendlyness and willingness to help the our staff. Hoping to see you in the near future for a longer time! Kind regards, Adriana...

Dartmouth
Reviewed 1 week ago via mobile

We just returned from an amazing week at the GBP Punta Cana! We did the Royal Golden upgrade and it was fabulous! We were a 25 second walk from the pool and 1 minute from the beach! Our kids (6 and 8) loved every aspect of the resort, from the kids water park to the food! We did not find...

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Helpful?
Thank marmae
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, It is wonderful to know that you had an excellent family vacation in our Grand Bahia Principe Punta Cana. We are pleased to hear that your kids loved every aspect the our resort. Thank you for recommending us and we really hope to cater you once again and provide you the most memorable experiences. Kind regards, Adriana Peguero...

New York City, New York
Reviewed 1 week ago via mobile

My wife and I went to Punta Cana, we travel for vacation at least 3 times annually. We got to the hotel after dinner at 1am to find our toilet exploded whiles we were out, every thing smelled. The entire room was flooded, and all of our clothes and luggage was wet. It took them 2 hours to find another...

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Helpful?
3Thank Zack H
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Zach, We apologize if you felt you did not receive the service you were entitled to. We deeply regret any difficulties and we are sorry for not being able to fulfill your expectations. Always at your disposal, Adriana Peguero Bahia Principe Bavaro Resort

Toronto, Canada
Reviewed 1 week ago

We loved the junior suite room and view off the west-facing balcony of unit 8307. Very nice! It could have been a bit closer to the beach but it was reasonably close enough. Overall we really liked the room/unit! Buffet food was good; the a la carte Garden Grill and Italian Restaurants food was excellent. Restaurant serving staff were very...

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Helpful?
1Thank Rick W
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Rick, First of all thank you for choosing Bahia Principe Hotels for your holiday destination in Punta Cana. Guest experiences are the key ingredient to assist us with elevating our services and standards. Your review represent us a challenge to continue striving toward excellence. Looking forward to seeing you soon! Warm regards, Adriana Peguero Bahia Principe Bavaro Resort

Reviewed 1 week ago via mobile

Staff very attentive, food was great, safe place,took care of all our prevacation requests (crib in room, main floor request for easy baby stroller access, adjoining rooms for convenience) ...I was surprised how much they cater to families with kids ...for example all the a la carte restaurants brought the kids meals out first and the food was already cut...

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Helpful?
Thank Kirby W
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Kirby, Our Grand Bahia Principe Punta Cana team will be very happy to hear that you had an exceptional vacation, not only because of our good customer service, but also because of our great water park, excellent buffets, and pleasant rooms. It is a pleasure to read that our resort fulfilled your expectations. Receive cordial greetings from the Dominican...

Reviewed 1 week ago via mobile

Just returned from a week at this property. First all say that the porters were very friendly and I give them two thumbs up. And the rooms were nice and clean. The food was ok. Everyone has different taste so I can't say anything bad about the food. They give you a card to get a pool towel but every...

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Helpful?
Thank tom a
AdrianaPeguero, Customer Service at Grand Bahia Principe Punta Cana, responded to this review

Dear Tom, We are glad you find worth to mention our friendly porters, nice room and good food. We sincerely regret that our overall image may have been tarnished as well as not being able to fulfill your expectations this time. We deeply regret any difficulties, which don´t reflect our daily operation. Best regards, Adriana Peguero Bahia Principe Bavaro Resort

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $203 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#38 Casino Hotel in Punta Cana
#53 Top resorts Hotel in Punta Cana
#53 Luxury Hotel in Punta Cana
#54 Spa Hotel in Punta Cana
#56 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Punta Cana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room central to the pools, restaurants, and other amenities. We had villa 18 and it was a perfect distance away.”
 of 5 bubbles gregandcandiceporter, 23 Mar 2017 | Read review
“Ask for upgrade to beach area”
 of 5 bubbles albert5rus, 22 Mar 2017 | Read review
“Save your money...go somewhere else!”
 of 5 bubbles Hanson1973, 20 Mar 2017 | Read review
“Upgrade to golden to be closer to the beach. Not really any other perks.”
 of 5 bubbles Travelslots222, 19 Mar 2017 | Read review
“Royal Golden Club well worth the upgrade. Prefer west-facing unit for afternoon sun & more privacy vs east facing units. See photos.”
  • View looking west off our 3rd. floor balcony in Villa 8.
 of 5 bubbles rickwE5223FV, 18 Mar 2017 | Read review
5 of 5