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All reviewsgarden grillroyal golden sectiona la cartehuge resortprivilege clubbbq restaurantel pescadorcloser to the beachair transatkaraoke barmain buffetmichael jackson showguest servicesdominican republicgreat resortrecommend this resortbavaro side
Overall nice and beautiful resort. Pool was huge, pool bar was big. Beach towels are limited to two per room. Resort is much too big and restaraunt reservations are too difficult to obtain. Service is mediocre around the pool and beach. Ate at the Don...More
2 Thank Tom D
Response from Viancagraciano, customer service at Grand Bahia Principe Punta CanaResponded 24 August 2015
Dear Tom,
We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration.
We are glad to find out that there were some aspects you find worth to mention, specially the good service that you...More
my girlfriends and I stayed for four nights in August.
Right from check-in things were not good. The person that checked us in was very hard to understand. She was not at all nice or helpful.
Our room was ready when we got there and...More
5 Thank Susan F
Response from Viancagraciano, customer service at Grand Bahia Principe Punta CanaResponded 25 August 2015
Dear guest,
Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Please be assured that your observations have been...More
My husband, two sons (18 & 16) and myself stayed at this hotel from August 6-20th 2015. This is a large hotel, 5 hotels put into one, Bahia Turquesa, Bahia Bavaro, Bahia Punta Cana, Bahia Ambar (adults only) and Bahia Esmeralda. Now we have stayed...More
2 Thank Nancy P
Response from Viancagraciano, Customer Service at Grand Bahia Principe Punta CanaResponded 23 August 2015
Dear Nancy,
We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.
Always at your...More
Visit was part of a very large wedding group. Wedding and reception were beautiful and the company I kept all week was exceptional. That is about the best I can say about this resort. It was hideously over booked and the staff could not or...More
Thank ROWLOWK
Response from Viancagraciano, customer service at Grand Bahia Principe Punta CanaResponded 25 August 2015
Dear guest,
We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration.
Kind regards,
Aynes de la Cruz
Bahia...More
I want to say thanks to everyone who wrote a review of this place it helped me so so much to decide to go here. First you have to remember for the price point it was fantastic. When I first arrived the lobby was great...More
5 Thank Regina D
Response from Viancagraciano, Customer Service at Grand Bahia Principe Punta CanaResponded 23 August 2015
Dear Guest,
Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback.
We would like to have the opportunity to welcome you once again to experience the hospitality of our people, the quality...More
Yes!! You need your cards that you given at registration. Take your “dolphin” card to pool and towels are there at the towel shack. Exchange as often as you need too. If you are going on an excursion get the night... More
Yes!! You need your cards that you given at registration. Take your “dolphin” card to pool and towels are there at the towel shack. Exchange as often as you need too. If you are going on an excursion get the night before. They don’t open until 8am.
Uh, yep. and it is NOT CHEAP. We tried when we were down there and it was basically full price. The reason being 90% of the rooms there are owned/booked by various tour groups and airlines, so there may be 50 rooms from... More
Uh, yep. and it is NOT CHEAP. We tried when we were down there and it was basically full price. The reason being 90% of the rooms there are owned/booked by various tour groups and airlines, so there may be 50 rooms from Sunwing available but they won't care about the money you paid Transat. If you booked Sunwing you'd need there to be available SUNWING rooms to get any kind of reasonable price and even that would be more through SUNWING than the resort.
