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Grand Bahia Principe Punta Cana

Certificate of Excellence
19/06/2017 20/06/2017
1 room 2 adults 0 children
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Grand Bahia Principe Punta Cana
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6,704 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe Punta Cana
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Showing 4,390: English reviews
Leeds, Engalnd
Reviewed 20 September 2014 via mobile

Ok this was our 3rd visit to this hotel and although we had a good holiday it was just not as good as the two times before ...why well it was just lacking the same upbeat, we will make this a great vacation atmosphere and their attention to detail has gone Pros Some of the staff are a really credit...

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Helpful?
3Thank Ana-maria30
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Ana Maria. I would like to thank you for bringing to our attention your comments about your stay in our Hotel, which have been taken in the highest consideration to assess and evaluate our performance. Thanks for highlighting the good aspects, like the really good food, the excellent staff you mentioned, and the cleanliness at the hotel. I have...

new york city
Reviewed 19 September 2014

We had a beautiful time at this hotel. Martha at the main hotel was one of the most friendliest people we ever known. She helped us find what we needed to find n help us enjoy our stay. And there is a young lady named Ramona at the front desk who was doll to talk too. Any problems we had...

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Helpful?
1Thank mpad1969
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, Please be assured that it is an honor and a great compliment for us to forward such wonderful comments to Ramona, who made everything you need contributed in creating you a great holiday. You are welcome to contact us for your next visit, can´t wait to see you here. Thank you so much for coming to Bahia Principe...

Aberdeen
Reviewed 19 September 2014

Just back from 2 weeks in August. Excellent resort- excellent value. THE GOOD POINTS. The staff are terrific, always pleasant and eager to help, particularly in the Golden Lounge. Perhaps unfair to praise anyone more than the rest, but Lilia in the Golden Lounge couldn't have been more helpful with any requests we had. The speciality restaurants were first class,...

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Helpful?
1Thank Evelyn P
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Evelyn, It is a pleasure and a great compliment to know that you experienced a fantastic holiday at our excellent Resort. Thanks for your praise to Lilia and Mr. Felix Sanchez, who were out of their way to please your needs. You are welcome to contact us for next visit to experience the hospitality of our people, the quality...

Toronto, Canada
Reviewed 18 September 2014

My friend and I had a kind of "extended weekend" and got to stay at this beautiful hotel! Check-in went very smoothly and we got to spend some time at the beach the first day we were there. The food was pretty good. I have seen some people complain about the size of the resort but my friend and I...

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Helpful?
Thank Natasha Y
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Natasha, We are pleased to know that you had a great time with your friend and to read that you liked the size of the Resort and so could walk much around the hotel. Thank you for sharing your comments with others on TripAdvisor. I would like to have the opportunity to welcome you once again to experience the...

Reviewed 17 September 2014

Amazing resort, food is fantastic as usual. The selection is really good, everyday new dishes in different variations. I resided in Golding so the rooms were good, not too fancy. But just good enough (white and clean). At first I was moved into the 1st floor, but I kindly spoke to a gentleman (William) at the front desk. Within 1...

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Helpful?
1Thank Nick I
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Nick, We are very pleased to read that everything was exactly what expected to be and because of that you had a great experience. It is great to read that you consider all was good, staff, food and rooms. We are looking forward to seeing you for a longer stay, to experience once again an amazing time. Best regards,...

Reviewed 17 September 2014

This has been our fifth time at the resort, needless to say we would not have returned if we were not totally satisfied! The resort is wonderful, the food is great, the beach is amazing and the staff is superb! The Golden section is close to the beach and you have the advantage/option of having your breakfast and lunches at...

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Helpful?
6Thank Eugene R
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, It is a pleasure for all of us to hear that we were able to fulfill your expectations one more time at the Royal Golden Club. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our services. Thank you so much for preferring us as your favorite...

Lincoln
Reviewed 17 September 2014 via mobile

We have just got back from a week here, hotel was very large, service in the buffet restaurant was good if you got the left hand side, is you got the right, not so good. Food was alright with lots of choice but we were glad we only stayed a week as we would have been fed up with a...

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Helpful?
2Thank Diane G
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Diane, Our main goal strives in having a great ambiance to satisfy our guests' requirements. I regret very much that we were not able to fulfill your expectations this time and the fact that you would not return to our Resort. I want to offer my apologies for some inconveniences you have experienced during your stay. Please let me...

St. John's, Canada
Reviewed 16 September 2014 via mobile

Stayed two weeks in april 2014 and would go back in a heart beat. Two things I will mention though is they need more shaded areas. It was a towel game to reserve the loungers, as early as 6:00am the rush was on the whole two weeks, totally crazy... other thing is the Carribian Party out by the club.. Waste...

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Helpful?
Thank wavie40
Viancagraciano, Gerente at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, I would like to thank you for bringing to our attention your comments about your stay in our Hotel. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It is...

Reviewed 16 September 2014

The people are not very friendly and the service is very slow and we got wrong directions for almost everything. One day I even came back from the beach with my boyfriend to shower in our room and there were no towels. We tip very well but no matter how much money we flashed, we still had to chase down...

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Helpful?
3Thank Kelly-Ann H
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Kelly, Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Please be assured that your observations have been taken in the highest consideration and I sincerely apologize for the difficulties you have experienced....

Atlanta, Georgia
Reviewed 16 September 2014

We did a couples get away for the labor day weekend and it was just okay. The food is okay and the drinks were good. I think the resort is so large that you can't really enjoy the activities and have fun. You have to wait on a bus to take you to different places within the resort which riding...

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Helpful?
2Thank Pchosenchild
Viancagraciano, customer service at Grand Bahia Principe Punta Cana, responded to this review

Dear Guest, We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Thank you so much for highlighting the good food and drinks, as well as the friendly and accommodating staff, especially William. Thank you for taking the time to let us know about your experience at our Hotel. It is...

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19/06/2017 20/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools Jacuzzi Sun terraces Lounger, sun umbrella and towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, multi-sports court Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Meeting and convention room 1 buffet restaurant and 5 speciality restaurants Japanese restaurant 16 bars Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, disco and casino Rooms 756 rooms including two types: Superior Junior Suite and Club Golden Junior Suite Room facilities: King size bed or two full size beds Fully-equipped bathroom with Jacuzzi, hair dryer and a full range of amenities Balcony or terrace Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) WiFi (additional charge) Club Golden Junior Suite (See page 18 Club Golden, Club Hacienda). Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club for children aged 4 to 12 Baby Station Bahia Scouts Water Park Fun Area and Adventure Park (additional charge) Teen's club Other Services 24 hour medical service (additional charge) Pharmacy (additional charge) WiFi in the lobby (1h per day free of charge) and in rooms (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request and subject to circumstances ... more   less 

Additional Information about Grand Bahia Principe Punta Cana

Address: Crta. Arena Gorda, Punta Cana 9999, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $207 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Bahia Principe Punta Cana 4*
Number of rooms: 756
Reservation Options:
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Also Known As:
Gran Bahia Principe Punta Cana Hotel Punta Cana
Punta Cana Gran Bahia Principe
Hotel Style:
#18 Romantic Hotel in Punta Cana
#24 Family Hotel in Punta Cana
#38 Casino Hotel in Punta Cana
#54 Luxury Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Punta Cana staff and other travellers.
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Questions? Get answers from Grand Bahia Principe Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book in the middle well away from the main road, beach, entertainment, bars and pool regions. Go top floor - worth the hike up the stairs.”
Spockyvision, 28 May 2017 | Read review
“Ask to be near pool down at beach”
Shirl20, 28 May 2017 | Read review
“If you have a big group try and get rooms next to each other, they often are connected by a small wooden door.”
TravelPhotos19, 22 May 2017 | Read review
“It is very resort. You have to like walking alot which we do. They have a bus that run 24=7 you can ride anywhere if you want”
15sandic, 20 May 2017 | Read review
“Esmeralda rooms were quieter, housekeeping threw out expensive items of mine and the hotel did not fully reimburse me.”
slc006, 20 May 2017 | Read review
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