Hotel Tropicana Suites Deluxe Beach Club & Pool

Hotel Tropicana Suites Deluxe Beach Club & Pool

Traveller (144)
Room & Suite (31)

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Fully refundable before Sat, Jun 1
Breakfast included
Get rewarded with One Key
C$111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#1 of 3 special inns in Punta Cana
3.9 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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Good to know
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Diving
Facial treatments
Street parking
Internet
Pool / beach towels
Outdoor pool
Personal trainer
Snorkelling
Windsurfing
Evening entertainment
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Convenience store
Shops
Sun terrace
Express check-in / check-out
Private check-in / check-out
Room features
Air conditioning
Housekeeping
Safe
Bottled water
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites

Location

Calle Aruba, Punta Cana 23000 Dominican Republic
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
Punta Cana Airport
13.5 km
See all flights
La Romana Airport
59.1 km
See all flights
151Reviews3Q+A12Room tips
Traveller rating
  • 79
  • 15
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  • 8
  • 41
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Detailed Reviews
jlp475 wrote a review Mar 2020
Market Harborough, United Kingdom172 contributions137 helpful votes
3.0 of 5 bubbles
Pros:
Best location if self catering, near lots of good restaurants
Breakfast included with option to eat at 3 very close restaurants (Katz was our favourite)
Convenience of pool
5 min max walk to the beach

Cons:
Not the cleanest room, on initial showing looked ok but once settled noticed dirty surfaces, quite a bit of rust/mould in the room
Aircon broke on last night, took a while for anyone to come out and couldn’t fix it so ended up with a fan which wasn’t ideal
Told towels changed and room cleaned every other day, think they both happened once in a week

If you are looking for no frills self catering it’s ok as a base. A general refurb could make this place great. If visiting punta cana again would pay a little bit more and not return here, mainly due to the general condition of the room eg rust, mould.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DLLLS wrote a review Aug 2021
British Columbia, Canada57 contributions72 helpful votes
4.0 of 5 bubbles
Check-in was terrible it took us forever by the time the lady got back from her lunch. There was a WhatsApp number to call but she wasn’t even answering that so we had to sit outside in the heat and wait
Price was good and the rooms were pretty basic but then again it was a place to lay your head.
We stayed two nights so the first night we stayed at hotel Tropicana on the second floor towards the pool area and on the next night we stayed across the road on an upper level of the hotel and that room was so much nicer yet more expensive I would definitely recommend the hotel across the road
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henry N wrote a review May 2018
2 contributions4 helpful votes
4.0 of 5 bubbles
comfortable rooms, pool and all the nightlife at your fingertips, very good cleaning service...very good prices.
If you want to clear your mind, know the beach and nearby night spots, this is the hotel, you will not regret it.
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Date of stay: May 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maiju K wrote a review Feb 2020
8 contributions2 helpful votes
+1
1.0 of 5 bubbles
Hotel Tropicana Suites Deluxe Beach Club & Pool is a luxury venue that features 12 rooms with views over the garden.
This is what they say at the website. NOT true!!

We arrived at midnight, due to late flight daley. Our room was absolutely terrible, dirty, broken things, tv or safe deposit box not working. The plugs in the wall were broken, and when my daughter tried to plug in the phone charger, the plug went inside the wall!!!! The room was not the same than pictures in the website, much worse.

Rception closed after we signed in. Next morning reception opened at 10 AM. We tried to get the room changed. receptionist sent text message to ”supervisor” as he called the person. Supervisor refused, sorry not possible, even they had available rooms. Then after fours hours on/off negotiations it was suddenly possible, for a superhigh extra cost 195 USD, double what we paid before, We booked through Ebookerrs, 65USD/night, and was charged extra cost another 65 USD/night. And we did not get a receipt for extra payment!!

And again, dirty room. broken items and more.

The staff is unpolite, almost angry, but I can not blame them.
During the four hour stay I spent at the reception, about 80 % of the customers were complaining about something and were quite angry, since nothing was done to fix problems. Also talkes to other customers outside the reseption, a swedish family with three little children left after one night.

I heard that the owner is russian, which explains a lot, but still I have never experienced so terrible customer service or so badly managed hotel.

I HIGHLY recommend anyone NEVER EVER to go to this hotel.
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Date of stay: January 2020
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Rooms are dirty, this is one or two star hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Osin wrote a review Feb 2020
Prague, Czech Republic3 contributions1 helpful vote
5.0 of 5 bubbles
This place was wonderful!. It was an easy moto taxi ride to local activities, and we could walk to places like Soles Beach Bar or Yopo Tiki Live Music Bar. The condo was sparkling clean. The pool was beautiful and the view of the ocean and beach was stunning. A great value. Everything was great thank you so much for your hospitality. I recommend this place 100%. Safe clean place and tropical view to die for. Thank you for everything. Book here you won’t regret it!!
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kory Edwards wrote a review Feb 2021
Dominican Republic12 contributions7 helpful votes
1.0 of 5 bubbles
Fairly inexpensive but not worth your time. A tiny studio for $68 a night or a two room suite with an ocean view in Los Corales for $78 a night...you tell me. This places is listed on Travala.com and other apps as 4 different hotels. Complete con-job to ensure more bookings.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zory M wrote a review Apr 2022
5 contributions
1.0 of 5 bubbles
waited 2hrs after check-in in the rain. furniture was old and outdated and smelly. staff unpleasant. booked a queen, got a double twin bed. broken door lock and unsafe, had to wait for a cheap fix. t.v was broken, weak Wi-Fi when available the water smelled horrible like sulfur and had to run for a shower, purchased water to wash face and bush our teeth. rooms cleaned after 2 days and had to demand to clean. office open a few hrs. if you need them. met a lady who state she was 1 of many owners of the rooms in the hotel who rents the rooms thru tropicana web site? the pool and beach were dirty, and we did not use. don't bother with breakfast vouchers, Kats corner was terrible! manager was rude and obnoxious, food was below par. best thing we did was avoid this place and area booked our entire stay on excursions! spend a little more $ and avid this place!
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Date of stay: April 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: don't choose ant from here!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricardo C wrote a review Sep 2021
7 contributions1 helpful vote
1.0 of 5 bubbles
When we arrived, our first of series of bad impressions. Reception was rude and when we asked about ten percent of refund paying cash, she sad that’s no longer available, despite in advertises it was present. Room stays two days, without any kind cleaning and there was not replacement for towels. When we complained about this, employees
Explained: “during weekends hotel is crowed” and there aren’t sufficient employees for maintenance.
With temperatures in almost 100, condition air doesn’t work and we cooked inside the room.
So for these reasons above I DO NOT RECOMMEND
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karla_Ottawa wrote a review Mar 2023
Ottawa, Canada12 contributions1 helpful vote
2.0 of 5 bubbles
Made my booking through Hotels.com paying 140cad. We stayed only for one night so I cannot talk about the surroundings of the hotel but the property is not well maintained. Shower and sinks were clogged and the toilet had issues flushing. When we arrived by midnight the room did not have toilet paper so, because they do not have phones to call reception, we had to go and find someone to request toilet paper.
The property does not have elevators or someone to help you carry your suitcases up the stairs (at least when you arrive late at night), I would certainly not recommend this place to a person with accessibility needs.
On the positive side, when I contacted them about late check-in they were very responsive and explicit about how to get the keys for our room, and the girl in reception was helpful.
Overall I have paid less and stayed in much better places.
Read more
Date of stay: March 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesService
Room Tip: Do not be deceived by the picture you see
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert B wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
Grea place and spacious for a studio apartment. Reception was very helpful with anything that that we didn't understand. Staff is friendly and polite. The view is amazing. The location is superb. The condo is within walking distance to many restaurants and shops. On site parking as well. Grocery store around the corner. Couldn't have asked for better. When we come back we will definitely stay there again.
Read more
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alessandro A wrote a tip Feb 2024
Frankfurt, Germany2 contributions
2.0 of 5 bubbles
"At this price there are better options around"
Read full review
Edison Saldano wrote a tip Feb 2024
Los Angeles, California2 contributions
2.0 of 5 bubbles
"Yeah, avoid this hotel ."
Read full review
Karla_Ottawa wrote a tip Mar 2023
Ottawa, Canada12 contributions1 helpful vote
2.0 of 5 bubbles
"Do not be deceived by the picture you see"
Read full review
Zory M wrote a tip Apr 2022
5 contributions
1.0 of 5 bubbles
"don't choose ant from here!"
Read full review
Maiju K wrote a tip Feb 2020
8 contributions2 helpful votes
1.0 of 5 bubbles
"Rooms are dirty, this is one or two star hotel"
Read full review
Not the right property for you?
There are more places to choose from in the Punta Cana area.
PRICE RANGE
C$93 - C$172 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Tropicana Suites Deluxe Beach Club & Pool - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Tropicana Suites Deluxe Beach Club & Pool
Which popular attractions are close to Hotel Tropicana Suites Deluxe Beach Club & Pool?
Nearby attractions include OCEAN ADVENTURES Caribbean Pirates (0.3 km), Jellyfish Shop (0.2 km), and Vr Arena (0.4 km).
What are some of the property amenities at Hotel Tropicana Suites Deluxe Beach Club & Pool?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Tropicana Suites Deluxe Beach Club & Pool?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Tropicana Suites Deluxe Beach Club & Pool?
Guests can enjoy free breakfast during their stay.
Is parking available at Hotel Tropicana Suites Deluxe Beach Club & Pool?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel Tropicana Suites Deluxe Beach Club & Pool?
Conveniently located restaurants include La Bruja Chupadora, Citrus Fusion Cuisine, and Kats Corner.
Are there opportunities to exercise at Hotel Tropicana Suites Deluxe Beach Club & Pool?
Yes, guests have access to a pool and yoga classes during their stay.
Which languages are spoken by the staff at Hotel Tropicana Suites Deluxe Beach Club & Pool?
The staff speaks multiple languages, including English and Spanish.
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