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I am a 63 year-old single, female traveler. Royal Service at Paradisus in Palma Real was the perfect spot for me to travel alone, unwind and unplug.
Service: The Melia group has a Customer Service training school for all new hires. It shows in...More
I had breakfast every morning at Palazzos and Marta and Miguel were so friendly always with a smile and extremely polite!
Loved the food there and always very fresh!!
The omelette station was superb.
I was extremely sad that Mangu was not served...More
The resort was beautiful! We were able to easily upgrade to the ‘adults only’ section with Royal Service, which was greatly appreciated. The food, entertainment, and service never disappointed. Our butler (Francis) was very helpful and attentive to all of our needs throughout our stay!...More
Best resor in Punta Canta. Would highly recommend for any type of function (ie family, friends, wedding). Anything you need is readily available at any time of the day. Raphyel from activities , Nixon (activities) Luis(bartender) and the rest of the staff were all extremely...More
Our faimly and friends booked Royal Service at Paradisus Palma Real Golf and Spa for 7 days and were Assigned Butler Argenis Romero. After checking in, Argenis met our group and gave us a tour of the resort and took us to our rooms pointing...More
A luxurious experience can only be achieved with services and facilities designed to provide guests with the highest possible degree of exclusivity and personalized service in a luxury all-inclusive resort.
Patios are small with regular chairs and small table. The cabanas are the way to go for chilling by the pool- they feel private enough and it’s nice when your butler brings cold water or cocktails- if you have a good Butler... More
Patios are small with regular chairs and small table. The cabanas are the way to go for chilling by the pool- they feel private enough and it’s nice when your butler brings cold water or cocktails- if you have a good Butler. Also, they will reserve you one early everyday. I had good luck getting one without our butlers help, and nobody poached it- the garden view isn’t terrible- even the pool view is more like garden anyway because you’re kinda set back away from the pool- you can see it, but not with any clear or close view if that makes sense. We had pool view, 3rd floor but If I had a choice, I’d do the ocean view- advise: lock up everything valuable every time you leave your room. All our phone chargers went missing- 4 of them. We had to buy chinsey ones at the gift shop for $18. Ea.
Sorry it took me too long to get back to you. From the airport to the resort, I noticed several vans that were parked at the curb. In our case, the travel agency that we arranged the trip with, coordinated everything.