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Paradisus Punta Cana Resort

13,706 reviews
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Traveller (9861)
Pool & Beach (2062)
Room & Suite (1291)
Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“royal service”(2,146 reviews)
“the reserve”(1,127 reviews)
“la palapa”(439 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Paradisus Punta Cana Resort
Offers & Announcements: EASTER SUPER SALE!
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Reviews (13,706)Write a Review
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5,779
2,139
840
434
384
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2,441 - 2,445 of 9,576 reviews
Reviewed 25 August 2016

Property is beautiful paradise. Room was average for a resort. Problem was getting reservations for the restaurants. Nice mix of restaurants but what difference does it make when you cannot get reservations. Everyday promises were made but no one ever followed through and each person...More

1  Thank Sharon K
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 26 August 2016

Dear Sharon K, Warmest regards from Punta Cana! We truly appreciate you having left your comments about your holiday spent at Paradisus Punta Cana Resort. On the other hand, thank you for your recommendations, certainly we going to take into account for improve our service....More

Reviewed 24 August 2016

don usually write reviews but don't go where ur business aren't appreciated, first of all we like to thank juan cruz at the swimming bar in the royal service area he was the man also we have our own butler OMAR he was so nice...More

1  Thank chrisnyleo81
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 2 September 2016

Dear Chrisneleo081, Thank you so much for takin your time to shared your experience to us and futures travelers. It pleases us to read that Juan Cruz and Omar from the Royal Service staff were part of the excellent service that characterizes our paradise Paradisus...More

Reviewed 24 August 2016

My new Husband and I spent our honeymoon at the Paradisus Punta Cana. Following advice from Tripadvisor we opted for the oceanfront room with Royal Service. From the moment our car dropped us off at the gorgeous lobby we were treated like royalty. We were...More

3  Thank jande2002
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 25 August 2016

Dear Jande 2002, First of all, allow me to thank you very much for sharing such a wonderful review about the unique experience you lived at our magnificent resort. The best part of your review are those lines were you describe the wonderful service you...More

Reviewed 24 August 2016

I came here with a friend and we had a wonderful girls' trip!! The beach is beautiful. Three people on staff at the hotel made our stay special - Luis Morillo at reception, Juan Batista at the sunrise bar, and Maria Esther at the spa....More

1  Thank kdimagg
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 25 August 2016

Dear kdimagg, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. Thank you very much for taking your time in sending us your kind and rewarding comment and also...More

Reviewed 24 August 2016

It was our 10 time visit to the beautiful Punta Cana DR, our first and for sure last time to Paradisus. Since we got to the hotel the staff wasn't nice, not even courteous, they gave us a room with no air conditioner, the door...More

2  Thank carmen h
Response from Paradisus P, General Manager at Paradisus Punta Cana ResortResponded 2 September 2016

Dear Carmen Howard, Please allow us express our deepest apologies for the inconveniences you experienced with our different service, especially with so many changes rooms; I understand how frustrating could be this kind of situation. We strive for the highest levels of efficiency and we...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$264 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Punta Cana
#17 Casino Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$264 - US$614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Punta Cana
#17 Casino Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#22 Top resorts Hotel in Punta Cana
#24 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (9861)
Pool & Beach (2062)
Room & Suite (1291)
Dining (878)
Amenities (200)
Family and Play Areas (87)
Business Centre & Event Rooms (66)
Questions & Answers
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friscorealtor
22 February 2018|
Answer
Response from redfishkb | Reviewed this property |
My kids are still in elementary school, so I'm not so sure. I did see many teenagers enjoying the classes like paddle board yoga in the main pool, water aerobics in the main pool, Zumba in front of the main pool, and... More
0
Votes
peggyyang529
20 February 2018|
Answer
Response from Jon K |
Adults only
-1
Votes
rankin6599
20 February 2018|
Answer
Response from Love2travel_495 | Reviewed this property |
I'm not sure exactly. We worked with a travel agent on this trip as she was coordinating a group arriving from different cities. She got our rooms in the same bldg somehow but I did not make those calls. Wish I could help... More
0
Votes
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123456260
Room Tips
"The rooms are far enough away from the public places, so quite rooms are almost always quiet"
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"Most non-"reserve hotel" rooms are near the ocean."
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"If you like a good view get a second floor room"
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"Upper floor room seems to be quieter."
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