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Paradisus Punta Cana

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10,666 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Punta Cana
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Showing 7,598: English reviews
Toronto, Canada
Reviewed 3 April 2015

We are currently staying at this resort with a group of about 50 people. I have never been so disappointed and heard so many others say the same thing. First our rooms... We spent $3200 for 2 people to get away and relax at a beautiful resort with the beautiful clean rooms they advertised, but instead we got a dated...

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Helpful?
16Thank Kelly V
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Reviewed 3 April 2015

Excellent vacation With a good staff really kind and helpful ! Awesome place too! The gardens are really pretty I recommend this place to all the people who want sun have fun and good food l thanks to Oscar from gs and santo Polanco,Daniel espinal, Jensy Rijo, Wendy spa, Carmen melo

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Helpful?
Thank Skn28
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We truly appreciate you having left your comments about your holiday spent at Paradisus Punta Cana. We are glad to learn that you were able to enjoy your stay to the fullest and that our team was a big part of the memories created, especially Oscar, Santo Polanco, Daniel Espinal, Jensy Rijo, Wendy...

Edmonton, Canada
Reviewed 3 April 2015

We had a wonderful time. Beautiful pool and beach and rooms and good food. The people are very nice always and provide good attention especially at the pool Jensy Rijo, Santo Polanco, Jesus Recio, Wendy Nuñez and the activities Daniel Espina.

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Helpful?
Thank Gaylene J
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. I am grateful for taking the time to recognize Jensy Rijo, Santo Polanco, Jesus Recio, Wendy Nuñez and Daniel Espinal; I will share your nice comments with them. I hope we get to welcome...

Punta Cana, Dominican Republic
Reviewed 3 April 2015

Amazing time and amazing attentive pool attendants, Santo Polanco and Jensy Rijo. They asked me and my daughters several times if we needed anything and were very pleasant and personable. The pool drinks were wonderful, the food was great and it never felt crowded even though we were there on Spring Break. I would definitely go back. The conceirage service...

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Helpful?
Thank Michele M
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. I am grateful for taking the time to recognize Jensy Rijo and Santo Polanco; I will share your nice comments with them. I hope we get to welcome you back soon. We do hope...

Berwyn, Illinois
Reviewed 2 April 2015

Overall we had an amazing experience. The hotel is beautiful and the staff was always friendly and smiling. Our room was huge and super clean. They only issue I had was the day we arrived the concierge advised us he would meet with us the following morning to explain to us what the Hotel had to offer. Turns out he...

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Helpful?
Thank Juan. M
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. Beforehand, I want to apologize for the inconveniences caused during your stay with us concerning the sales concierges; for the impression you may have received, as this is definitely not our intention. I will...

Herndon
Reviewed 2 April 2015

We are visiting the resort with a group of 6 friends for a 40th birthday celebration. All the staff has been super friendly and helpful planning little surprises for my husband's 40th. Joel Antonio and Edy Adonastor in room service brought champagne 2 days in a row with a special cake and made sure we always had everything we needed....

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Helpful?
Thank Stephen534
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Joel Antonio, Edy, Jeremia, Enrique, Luis and Rodolfo. It is thanks to Employees like them that we are...

A TripAdvisor Member
1 review
Reviewed 2 April 2015

awesome resort ,lots of restaurants , great food if you choose the royal experience ask to have Omar as your butler (very professional and effective) no issues at all except for the sliding door not working properly - we were moved immediately into another room very pleasant experience

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Thank A TripAdvisor Member
Paradisus P, Director General at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Omar. It is thanks to Employees like him that we are able to accomplish the total satisfaction of...

Reviewed 2 April 2015

Amazing time at paradisus! Best food, beautiful beach, great staff at the pool especially Jensy rijo, Juan Cruz, Santo Polanco, Jesus Recio, Alexandra Martinez, Wendy Nuñez. The beach front room was perfect.

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Helpful?
2Thank Filly634
Paradisus P, Director General at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Jensy Rijo, Juan Cruz, Santo Polanco, Jesus Recio, Alexandra Martinez and Wendy Nuñez. It is thanks to Employees...

Toronto, Canada
Reviewed 2 April 2015

My wife and I stayed at Paradisus Resort during the March Break. Before leaving we reviewed the trip advisor and one of the many comments we consistently read was that the staff at Paradisus Resort were very friendly and helpful. That was certainly true! We loved the resort! The staff at this resort were so friendly and we certainly felt...

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Helpful?
1Thank Sabrina M
Paradisus P, Director General at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Liezer Rodriguez, Daniel, Santo Polanco, Jensi and Jose. It is thanks to Employees like them that we are...

Reviewed 2 April 2015

Completely spoiled by the Royal Service! Jeremias on the RS beach, Rondolpho and Pedro at the RS pool, and Candida the butler were great! Super clean. I recommend springing for the Royal Service for sure.

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Helpful?
Thank Jess H
Paradisus P, Director General at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our resort, Paradisus Punta Cana. I am grateful for taking the time to recognize Jeremia, Rodolfo, Pedro and Candida; I will share your nice comments with them. We do hope to have the opportunity to serve you here again...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $381 - $1,050 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, BookIt.com, Travelocity, Hotels.com and Odigeo so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#19 Casino Hotel in Punta Cana
#21 Top resorts Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
426 questions
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New York City, New York
1 month ago

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Questions? Get answers from Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the royal Service area by the beach”
 of 5 bubbles 735enriquer, 7 Dec 2016 | Read review
“We had a room in block 10 which was very convenient for restaurants, beach and Royal Service lounge”
 of 5 bubbles SHEILAS5, 6 Dec 2016 | Read review
“Do not go during raining season! Please”
 of 5 bubbles southernbell7777, 3 Dec 2016 | Read review
“Royal service area is the closes to the beach”
 of 5 bubbles pattyreyes16, 2 Dec 2016 | Read review
“Ask for closer to the beach otherwise you will HAVE to take a train back and forth to your room.”
  • Room with a view...room 2195
 of 5 bubbles Y3661SQlisam, 2 Dec 2016 | Read review
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