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Hotel Riu Palace Macao

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3,395 Reviews from our TripAdvisor Community

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Showing 2,557: English reviews
Windsor, United Kingdom
Reviewed 12 March 2014

Arrived 24 hrs late due to problem with plane. Pick up from airport and check in to hotel was fine, got a free upgrade to room with sea view which was very nice. Nice hotel, food in the buffet was good but after a few days the novelty soon wore off, tried Krystal's once but not impressed at all, however...

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2Thank N H
London, United Kingdom
Reviewed 12 March 2014

This is the first TripAdvisor review that I have written, I am not a serial complainant, but on this occasion I feel compelled to write a review. My wife and I stayed at the Riu Palace Macao in February 2013 and had a great time, the hotel was well managed, clean, and the food and overall ambience was good. In...

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4Thank Doug509
East Meadow, New York
Reviewed 11 March 2014

Just returned from a 4 night stay at RIU Palace Macao. Upon arrival my husband and I (both in our early 30's) thought we were in for a relaxing, stress free get away. While the location was beautiful the hotel itself left A LOT to be desired!! Beach was perfect, rooms clean, what we expected from pics. PLEASE READ THIS...

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2Thank Kay C
Amsterdam, The Netherlands
Reviewed 11 March 2014

Just returned from our week long honeymoon at the palace macao. Nice room, spacious overlooking pool, trees and a bit of ocean. Nice jacuzzi on the balcony. Clean towels everyday, too bad they didn't fill the fridge properly despite leaving a tip every day. Also one morning there was a huge cockroach running in the room, aaaaargggghhh. Food was ok,...

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2Thank Lotti82
Manitoba, Canada
Reviewed 11 March 2014

I would like to start by saying that We have stayed at many Riu Resorts,both in the Dominican and Mexico ( total approximately 9 times with 8-12 people). This time Travelled with a group of eight to Riu palace Macao stayed 10 days. We booked our vacation in October 2013 for superior rooms facing ocean and pool. I followed availability...

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4Thank Karen C
Seabrook, New Hampshire
Reviewed 11 March 2014

Rui Palace Macao not even close to Rui in Player Del Carman, very small and not very friendly ,food just below average, no special restaurants', the same location as in the day just different Theme, Entertainment very poor ,main room smelled of mold, entertainers did not no how to mingle with people. Front desk did not no how to smile...

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Thank boosters
Chicago, Illinois
Reviewed 9 March 2014

My husband and I stayed from March 3 until March 7. The resort itself is very nice - from the pool to the beach. Our room was great as well (we were mistakenly upgraded to a suite but I will get to that later). The first two days of our trip were great and very relaxing. Now on to the...

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4Thank Jessica N
Reviewed 9 March 2014

Going to start by saying we are very well traveled and my wife and I are in our mid 30's People who are negative about this resort, well I don't know what you want from a holiday as this place offered it all! Great food , friendly staff and very very clean, we stayed in jacuzzi suite 3376 great views...

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4Thank Carl H
Manchester, United Kingdom
Reviewed 8 March 2014 via mobile

Our husband and I had an amazing honeymoon and it was perfect for couples. The beach was beautiful, the staff was kind, friendly and superb! They were attentive and constantly kept our fridge full with exactly what we wanted and would bring us anything we needed. The bathrooms were beautiful and clean and our room was cleaned to perfection. The...

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10Thank SiobhanBP
Norwich, United Kingdom
Reviewed 7 March 2014

We were here from 14th to 28th February 2014, actually left 1st March as we had a 24 hour delay with Thomson. First impressions of the hotel were very good. On arrival in our room we were called to make sure we were happy with the room. The room did smell of smoke and they sent housekeeping to spray the...

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11Thank lovebug

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $267 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#24 Casino Hotel in Punta Cana
#30 Spa Hotel in Punta Cana
#31 Top resorts Hotel in Punta Cana
#32 On the Beach Hotel in Punta Cana
#34 Luxury Hotel in Punta Cana
#35 Family Hotel in Punta Cana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Huge shower in rooms. Very spacious”
 of 5 bubbles lizgard25, 30 Nov 2016 | Read review
“All seemed nice to me.”
 of 5 bubbles 160lizr, 23 Nov 2016 | Read review
“We had a quiet room, lovely view, cleaning staff very meticulous. This was a corner suite, sunny and bright.”
 of 5 bubbles 235maggieo, 22 Nov 2016 | Read review
“All rooms are good, btw. you just sleep there”
 of 5 bubbles 725tomp, 30 Oct 2016 | Read review
“Ask for a corner unit with a king size bed to get a nice private balcony”
 of 5 bubbles nancysI8842LI, 19 Oct 2016 | Read review
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