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Dreams Palm Beach Punta Cana

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9,446 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Palm Beach Punta Cana
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Showing 8,618: English reviews
Lititz, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 September 2014

The day i arrived luggage staff Wellington Guerrero Was truly amazing he EXCEEDED my EXPECTATIONS of service the warm welcome & speaking to me in english reassured me I was in a good place. Ruben Mayi Words cant explain how he made my birthday celebration so special beautiful cake seafood platter was outstanding he was my best caterer breakfast lunch... More 

Helpful?
2 Thank Angelica M
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Greetings from Dreams Palm Beach. Thank you for sharing your experience; your comments are the driving force that motivates us to continue our excellent work and service. Our staff does its utmost each day to ensure that all guests feel at home while they are here, we are thrilled that you experienced this. We are happy you enjoyed... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2014

I took my 3 kids here for Aug 23 - 30. The swim-up-bar pool was filthy the entire week. You could barely see your feet through 3 feet of water. One of the days the pool stunk like a sewer and you could not see the bottom at all. 30 min after eating a burger at the beach BBQ I... More 

Helpful?
2 Thank Bruce T
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Greetings from Dreams Palm Beach. We appreciate the time you took to share your concerns and comments. Please accept our apologies for the less than favorable experience you had during your recent stay. We take great pride in our commitment to guests’ satisfaction and it is very disappointing we were not able to fulfill your expectations. We would... More 

Richmond, Virginia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 September 2014

Visited week of 9/11/2015 and overall had a very nice trip. Unlike many all inclusives and their watered down alcohol, the drinks here at all bars were very good and appropriately strong. The food variety and quality was very good. Service by all was very good. Activities group (Ginyer, Raymond, others) was top notch and genuine. Room was nice and... More 

Helpful?
5 Thank RB954
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Please receive the warmest greetings from Dreams Palm Beach. It is extremely delightful to read such wonderful and encouraging comments; we appreciate it. Thank you for having chosen us as your home away from home in the Punta Cana area. It is very satisfying to learn that our staff’s friendliness and hospitality were able to make you feel... More 

St Louis, MO
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 September 2014

We had six in our group. We booked the "6 Golden Apple Deal" and were assigned to the Dreams Palm! I was excited because we have stayed at the Dreams in Puerto Vallarta and loved it....this was not the case at Dreams Palm. One of the most important things for us on vacation is to have a nice inviting pool... More 

Helpful?
2 Thank dkoch
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Greetings from Dreams Palm Beach. Thank you for forwarding your feedback as this is the basis to continue on the line that has taken us very far amongst our competitors and to be able to improve all the things that we must in order to continue to grow even further. It is such a shame we were not... More 

Brunswick, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 September 2014

The trip overall was good. Listed as a 6 Golden Apple however we expected more. Food was okay but again we expected more with this rating. Facility needs some updating. Much pressure to visit other new properties upon arrival was not appreciated nor was it a pleasant experience when visiting these places. High pressure selling for future vacations. Service however... More 

Helpful?
3 Thank Daniel H
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Please receive the warmest greetings from Dreams. We appreciate you taking the time to comment on your stay; these are very important to us as we are always looking at ways to improve and correct any deficiencies; we value very much our guests’ opinion. We are glad you found our staff very friendliness and service above your expectations... More 

Bristol, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2014

The hotel was spotless, the rooms cool and clean with 2 double beds! The restaurants all provided excellent food, with the best presentation of every meal, even the main cafe restaurant had an excellent choice, and different cuisine to suit all tastes. The staff were really friendly, and always smiling and asking how you were, nothing was too much trouble!... More 

Helpful?
3 Thank Andysaunders
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Receive the warmest greetings from sunny Dreams Palm Beach. We can't help but be amazed and very pleased with such great review. It is great to hear you enjoyed all aspect of our lovely hotel, the food variety, room cleanliness, and the service in general. It is very rewarding to read that we were able to fulfill all... More 

Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 September 2014

This was our first trip to DR to this Resort and what can I say it was EXCELENTE!! Great service we received by Ruben Mayi, Demetrio, Elkin, Ruby, Ingrid, DJ Anthony, Raymond Blue, Decaprio, Juan M. We went with 12 people and those staff members treated us like Royalty. Ruben Mayi is such an amazing person to cater to our... More 

Helpful?
4 Thank Mari O
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Please receive the warmest of greetings from Dreams Palm Beach. We just love it when we are able to make our guests happy and when they leave completely satisfied. Thank you for vacationing with us and for your encouraging and flattering comments towards our staff, rest assure we will share your kindly words with them. It is very... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 September 2014 via mobile

The entertainment team is the absolute best!!!! The staff treated us like family from the moment we arrived! The resort is a bit dated but overall nice. The swim up pool bar was really nice. It was lovely to have our drink orders taken on the beach, even though there was quite a bit of sea weed in the ocean... More 

Helpful?
5 Thank Nakisha C
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Receive the warmest greetings from sunny Dreams Palm Beach. It is truly wonderful to read such a positive review and we are proud that we were able to accomplish our goal of exceeding your expectations. Thank you very much for choosing the Dreams Palm Beach for this past vacation and giving us the privilege of serving you and... More 

White Oak, Pennsylvania
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 September 2014

Excellent service and staff. Luis Soriano and Alberto Pie were two very helpful concierge. Pool was clean and warm. Drinks were not very strong. Seaweed was removed from beach in a timely manner. All sit-down restaurants were excellent.

Helpful?
4 Thank TEE2SKI
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guest, Receive the warmest greetings from Dreams Palm Beach. Thank you for having chosen us as your vacation destination in the Punta Cana area; it was an honor. We appreciate your kind and valuable comments, as it helps us know that we are accomplishing our goals of making our guests happy. We are very thankful of your acknowledgement towards... More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 September 2014 via mobile

Apple misreprensted their own ratings and was way off it is not a 6 golden apple place. And we were not able tto upgrade upon arrival like I have been able to do so 9 other visits in dominican,this was first time this service wasn't available.. the staff are wonderful and great friendly people wich made the trip all the... More 

Helpful?
4 Thank kimberly v
Management-Palmbeach, Public Relations Manager at Dreams Palm Beach Punta Cana, responded to this review

Dear Guests, Please receive the warmest greetings from Dreams Palm Beach. Thank you for sending along your comments and feedbacks in regards to your past visit. Please know that these are extremely important and valuable to all of us as it helps us in our continue growth to improve our services and provide our guests with the best experience ever.... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facing the Caribbean Sea, white sand beach and lush gardens, Dreams Palm Beach Punta Cana boasts 500 spacious rooms and ample suites surrounded by swaying palm trees and views of endless blue waters stretching to the horizon - the perfect setting in paradise. Take advantage of all the unlimited luxury activities Dreams Palm Beach Punta Cana has to offer. Swim, sail, snorkel or windsurf in the turquoise Caribbean, enjoy fine a-la-carte dining, sip favorite cocktails at one of our bars. ... more   less 

Additional Information about Dreams Palm Beach Punta Cana

Address: Cabeza de Toro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $296 - $957 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Palm Beach Punta Cana 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Dreams Palm Beach Punta Cana Hotel Punta Cana
Occidental Punta Cana
Occidental Allegro Punta Cana
Punta Cana Occidental
Sunscape Punta Cana
Punta Cana Dreams Palm Beach
Punta Cana Allegro
Hotel Style:
#10 Casino Hotel in Punta Cana
#13 Top resorts Hotel in Punta Cana
#14 Spa Hotel in Punta Cana
#15 On the Beach Hotel in Punta Cana
#16 Luxury Hotel in Punta Cana
#21 Romantic Hotel in Punta Cana
#29 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Palm Beach Punta Cana staff and other travellers.
905 questions
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HOLLAND-ON-SEA
over a year ago

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Questions? Get answers from Dreams Palm Beach Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from here unless you want an unpredictable adventure.”
 of 5 bubbles R3344LCanthonyw, 2 Dec 2016 | Read review
“Ocean view rooms/suites are great...........”
 of 5 bubbles WGD2016, 2 Dec 2016 | Read review
“Upgrade to the "Prefered" status, you wont be disappointed”
 of 5 bubbles X472MFrobertg, 28 Nov 2016 | Read review
“Don't get a 1st floor room, they flood with every rain”
 of 5 bubbles , 28 Nov 2016 | Read review
“They are all good”
 of 5 bubbles DaJonezes, 28 Nov 2016 | Read review
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