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Luxury Bahia Principe Esmeralda

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Traveller (8114)
Pool & Beach (2007)
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Overview
  • Excellent67%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“don pablo”(356 reviews)
“jazmin buffet”(80 reviews)
“garden grill”(306 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Offers from Luxury Bahia Principe Esmeralda
Special Offer: SUMMER SAVINGS
Offers from Luxury Bahia Principe Esmeralda
Special Offer: SUMMER SAVINGS
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Reviews (7,431)
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2,758
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1,191 - 1,195 of 4,467 reviews
Reviewed 16 May 2016 via mobile

Just at the airport waiting to leave and thought I would take the opportunity to write a review. The resort is absolutely stunning. Gorgeous gardens and beautiful beach. The beach is one of the busiest I have ever been to however we always managed to...More

2  Thank KristynaKyle
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 17 May 2016

Dear Kristyna, Please allow us to reassure that we are extremely proud to know that in your trip to our Luxury Bahia Principe Esmeralda you had the best vacations. Thank you for highlighting our wonderful staff, amazing service, and excellent food. Looking forward to welcoming...More

Reviewed 16 May 2016 via mobile

April 29-May 13 was our third visit to this resort. I have previously reviewed primarily on accessibility, which remains adequate and appears popular amongst guests with mobility limitations. The added improvements this year for us were first of all the app. This is a fabulous...More

1  Thank wprhali
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 17 May 2016

Dear Guest, As a repeater client your opinion is very important to us. It represents a challenge, an opportunity to improve our services, and maintain the magic that makes our dear customers choose for their holiday destination this paradise called Dominican Republic. You are welcome...More

Reviewed 14 May 2016 via mobile

My wife and I hadn't taken a trip on our own in about 15 years. We were so excited about going but still nervous about the resort because we had never been there. Let me tell you the Bahia Principe Esmeralda is one of the...More

1  Thank Chris G
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 15 May 2016

Dear Chris, It is wonderful to read that on your visit to our Luxury Bahia Principe Esmeralda you had a nice relaxing trip. We are very pleased to read that you enjoyed a perfect holiday with us. Looking forward to seeing you again! Always at...More

Reviewed 14 May 2016

We stayed at the Luxury Bahia Principe Esmeralda in Punta Cana and what an amazing time we had. We have stayed at sever resorts in different islands but this island and resort far exceeded the others. The staff here was the most accomodating in everything!...More

Thank 992DebbieB992
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 15 May 2016

Dear Debbie, We do not know how to thank you for this kind of comments. Posts such as yours without a doubt delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. The staff that you mentioned...More

Reviewed 14 May 2016 via mobile

We've been twice before to the domician republic (at Riu hotels) and fell in love with the culture and friendliness of the people. After reading such positive reviews on trip advisor for this hotel we have high expectations. However.......We have had a totally different experience...More

3  Thank Amy B
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 15 May 2016

Dear Amy, We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take in the highest consideration. We apologize for any inconvenience you may...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Tennis Court
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$190 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Punta Cana
#32 Top resorts Hotel in Punta Cana
#35 Spa Hotel in Punta Cana
#35 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$190 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Punta Cana
#32 Top resorts Hotel in Punta Cana
#35 Spa Hotel in Punta Cana
#35 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8114)
Pool & Beach (2007)
Room & Suite (1157)
Dining (795)
Family and Play Areas (96)
Amenities (66)
Business Centre & Event Rooms (9)
Questions & Answers
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Tim N
15 April 2018|
AnswerShow all 3 answers
Response from back2travel | Reviewed this property |
I believe that there is another brand resort (RIU) that is undergoing construction in the area of Esmeralda, until the summer.
0
Votes
Room Tips
"Building 90 is great. Close to the beach."
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"We had the building closest to the ocean with a room away from the pool (no noise).It was the perfect..."
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"Be aware..Riu Palace is under-going renovations and where jack hammers wake you up every morning!!"
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"Building 90 , 91 & 92"
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