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Luxury Bahia Principe Esmeralda Don Pablo Collection

Certificate of Excellence
21/06/2017 22/06/2017
1 room 2 adults 0 children
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6,637 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Esmeralda Don Pablo Collection
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Showing 4,027: English reviews
Montreal, Canada
Reviewed 24 February 2015

Had a great vacation. The entire staff was polite, courteous, helpful. The grounds were well maintain. Food at the buffet was good, lots of variety, different theme everyday.The one problem was that there no good food between 4h30 to 6h30 all buffet are closed and the a la carte during day time is horrible . Advice don't eat in Esmeralda...

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Helpful?
Thank Tarek N
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Tarek, We greatly appreciate you have chosen one of our Resort as you holiday destination. Thank you for sharing your beautiful photos. You are welcome to contact us for your next year visit to our Luxury Bahia Principe Esmeralda in order to prepare all the details to provide you an unforgettable experience in the Dominican Republic. Kind regards, Vianca...

Saskatoon, Canada
Reviewed 24 February 2015

This was our first winter vacation and it did not disappoint! The Esmeralda was a great location with a fantastic staff. The grounds were clean and well maintained. Food and drinks were great! Our butler Yuleyda was wonderful, making sure that we had everything we needed, and she made our experience complete. We had everything we needed at the Esmeralda...

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Helpful?
4Thank kjm857
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, Thank you for recent review and it is a pleasure for us that you would definitely come back. It is amazing for all of us to hear that we were able to fulfill your expectations, and to know that you enjoyed your first vacation in the Dominican Republic and were not disappointed. We hope to cater you once...

Minneapolis, Minnesota
Reviewed 23 February 2015

This was our first beach trip and we were not disappointed! By far the best thing about the resort is the staff - they are very friendly and attentive. I was also pleasantly surprised by the grounds, as they were impeccable! It was very easy to get around to all of the different spots at the resort, including the other...

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5Thank LLD222
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, We greatly appreciate that you have chosen one of our Resorts for your first trip to the Dominican Republic. It is wonderful to read that you loved the Dominican experience, especially the best part that was the staff for you. Thank you very much for recommending us and it will be a pleasure to receive you once again...

Montreal, Canada
Reviewed 23 February 2015

This was not the 1st time we stayed at the Luxury Grand Bahia Principe. Previously we had experienced the Ambar section but this time we stayed at the Esmeralda because we travelled with our grandson (3 yrs). The hotel is geared to make the stay fun for children. The Water Park is accessible within the hotel by shuttle carts. It...

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Helpful?
7Thank saik396
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Guest, We would like to thank you for bringing to our attention the comments about your stay in our Luxury Bahia Principe Esmeralda, and for mentioning our good food, great service by the staff and clean rooms. We will be happy if you decide to return in the future. Warm greetings, Vianca Graciano Bahia Principe Bavaro Resort

Hamilton, Ontario, Canada
Reviewed 22 February 2015

What a clean beutifull resort some trouble with getting hot water almost every day .food was so good the bartenders kept the drinks flowing. The beach was beutiful as well as the pools .people saving pool chairs Really pissed me off ,not one day could I get a chair in seven days. Most the chairs sat with empty with towels...

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Helpful?
13Thank Lynn G
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Lynn, I would like to thank you for sharing the comments about your stay and for mentioning our clean and beautiful Resort and the good food we provide. Looking forward to welcoming you in Punta Cana and provide you the greatest experiences. Warm greetings, Vianca Graciano Bahia Principe Bavaro Resort

London, Canada
Reviewed 21 February 2015

I usually don't write reviews but I still have not received a "sorry" or explanation for what transpired. We traveled down to attend a wedding and what transpired on the actual day was unbelievable! We went back to our room from the beach 90 minutes prior to shower and get ready. When walking to our room I noticed the door...

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Helpful?
13Thank Mark E
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Client, Please allow us to reiterate that we are seriously committed to the achievement of our guests' satisfaction, since the opinions are very important to us. It is important for us to point out that even though the situation you have described were very punctual; this kind of circumstances does not correspond to our everyday reality. Thus, in the...

Hamilton, Canada
Reviewed 21 February 2015

Place is HUGE! between a 3.5 or 4 star I hope the owners and management teams read and take note. 5 star vs, 5 star. We visited the Royalton Resort last year around the same month in February and this year the Luxury Bahia Principe Esmeralda so writing a fair review on the Royalton last year was not really a...

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9Thank suek219
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, We appreciate that you take the time to send us your comments regarding your stay in our property. It is indeed with great regret to learn that we could not fulfill your expectations during your vacation, and we deeply sorry for any inconvenience that you may have passed. Because your opinion is one of our top priorities and...

Toronto
Reviewed 21 February 2015

This was my first time ever in Punta Cana and I had a great time with my family. I like the Esmeralda section. It allows you to stay in a giant resort but also be detached from the crowds. And if you want to go to the other section, it is just a short tram ride away. Food: This was...

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Helpful?
1Thank Oxxy909
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear guest, It is pleasure to read that you enjoyed a great time in your first trip to Punta Cana with your family, especially due to amazing service from our staff, lovely grounds and the best entertainment. Thank you for your comments and looking forward to welcoming you once again in Bahia Principe Hotels & Resorts, all-inclusive hotels in the...

Reviewed 21 February 2015

We received the best service from Carlos the butler. His assistance was invaluable and made our trip so much more enjoyable. He helped arrange excursions, he worked with the hotel staff and other hotel departments to make our stay perfect and he provided advice and tips on how to make our vacation trouble free. His knowledge of the hotel amenities...

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Helpful?
1Thank Susan T
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Susan, It was a pleasure to welcoming you, make your stay an unforgettable experience, and show you our commitment to excellence. Thank you for taking your valuable time to praise such amazing comments about Carlos. Bahia Principe Hotels & Resorts, a 5 star experience in the Dominican Republic. Vianca Graciano Bahia Principe Bavaro Resort

CLeveland, OH
Reviewed 19 February 2015

Really, Bahia Esmeralda is not accurately described as Luxury and in my opinion they misrepresent their business/services. The place is o.k. Maybe even nice in some categories but in no way classified as luxury. In part due to the inconsistencies in the service or lack there of. My experience: I did not receive a Welcome drink as advertised and was...

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Helpful?
5Thank Victoria_Corrigan
Viancagraciano, customer service at Luxury Bahia Principe Esmeralda Don Pablo Collection, responded to this review

Dear Victoria, We are really sorry for not being able to fulfill your expectations with our services during your stay with us. Concerning the lack of service you mentioned, please allow us to inform you that your point of view has quite surprised us, since it is not normal that we receive those kinds of remarks from our clients, but...

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21/06/2017 22/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Facilities and services 2 Pools Sun terrace 4 Jacuzzis Sun umbrellas and loungers Beach and pool towel service BAHIA SPA (additional charge) Sports facilities: gym, 3 tennis courts, 1 padel tennis court (additional charge), multi-sports court Water activity centre Motorised water sports (additional charge) WiFi access in the lobby (free) and in rooms (additional charge) Entertainment amphitheatre 2 buffet restaurants 3 speciality restaurants 3 Bars 1 Snack- bar Wedding gazebo Punta Blanca Golf Club: 18 hole Punta Blanca Golf Club, designed by Nick Price (additional charge) Pueblo Principe: Shopping and Leisure Mall with local craft stores, live music, shows, stores, bars, karaoke, disco and casino. Rooms, 570 Deluxe Junior Suite Room facilities: King size bed or two full size beds Air conditioning Ceiling fan Sitting area with sofa Terrace Fully-equipped bathroom with hydromassage bath tub and separate shower, hair dryer and magnifying mirror Bathrobe and slippers VIP amenities Radio-alarm clock Flat screen satellite TV Coffee-making facilities Ironing set Pillow menu Umbrella 24 hour room service Minibar WiFi Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries Personalised menus (for celiacs, diabetics, etc.) Available on request ... more   less 

Additional Information about Luxury Bahia Principe Esmeralda Don Pablo Collection

Address: Crta. Arena Gorda - Macao, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $248 - $598 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Esmeralda Don Pablo Collection 4*
Number of rooms: 570
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Also Known As:
Gran Bahia Principe Esmeralda Hotel Punta Cana
Hotel Style:
#4 Romantic Hotel in Punta Cana
#7 Family Hotel in Punta Cana
#26 Top resorts Hotel in Punta Cana
#27 Spa Hotel in Punta Cana
#29 Luxury Hotel in Punta Cana
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Questions & Answers

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Questions? Get answers from Luxury Bahia Principe Esmeralda Don Pablo Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked thr rooms faceing the pool, you wake up in the morning and you have a lovelly view”
Crimona04, 26 May 2017 | Read review
“We stayed on the second floor, but would have liked a pool view.”
lorettam361, 22 May 2017 | Read review
“Good luck at Esmeralda finding anywhere quiet.”
skalyta, 22 May 2017 | Read review
“we had 3rd floor room over looking pool.quiet ,no noise. lovely”
fluffy62, 22 May 2017 | Read review
“My impression was most of the rooms were fine. I didn't notice a big difference, honestly.”
akaplan41, 16 May 2017 | Read review
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