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The Reserve at Paradisus Palma Real

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The Reserve at Paradisus Palma Real
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6,640 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

I have been here so many time in dominican republic, but those holiday where amazing, because I meet great people that I won 't forget. They work in deferent part of the reserve, first of all you have a great guest service with Edward Peguero and some good golf driver that will bring you exactly where you nid to go...

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Thank Marina C
Denver, Colorado
Reviewed 2 days ago NEW

Our family has been all over the world, but this is one of our favorites by far. The beach is awesome. The pool is great. You SHOULD DEFINITELY upgrade to family concierge. Gets you access to reserved, private areas of the beach, guaranteed dinner reservations, bottle service at the beach and planning and reserving all your activities. In other words,...

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1Thank Cheese_Provisions
Warrenton, Virginia
Reviewed 2 days ago NEW

The grounds, beaches, pools, rooms were wonderful, but the service was really amazing. For everything we needed, we had dedicated service for the entire week. I'm missing some here, but Jorge (family concierge), Ramon (room service), George (beach service), Elizabeth (housekeeping), Juan Carlos (tennis) are all standouts from an amazing service staff. We stayed at the reserve and moving back...

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Thank _mcdidomenico
Reviewed 2 days ago NEW

Incredible family vacation!! We did one night at the “main” beachside hotel and then stayed at the Reserve for another 7 days. Checkin and checkout were a breeze, which hasn’t been our experience with other big resorts. The main hotel is closer to the beach and is very active at night. The Reserve is a short walk (5 min) or...

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Thank Pete D
Los Angeles
Reviewed 2 days ago NEW

We had a dream vacation with two kids (5 and 2 years old) at The Reserve. The best: Our conceirge Jorge was amazing. You get a cell phone and check in so you can contact your concierge anytime during the day. He also surprised the kids each night with multiple presents, including a bath tub filled with balloons. Our kids...

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Thank Jordan U
Williamsburg, Virginia
Reviewed 2 days ago NEWvia mobile

Our time here has been wonderful and relaxing. Our Guest Services Coordinator, Gustavo Rivera, has arranged all our dinner reservations without any problems and even surprised us with a romantic hot tub bath filled with hibiscus blossoms. The staff here is very friendly and will go out of their way to serve you. Our waiter at Vento last night, Jonathan,...

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Thank bagmanmd
Reviewed 2 days ago NEWvia mobile

We have had a wonderful week at the hotel. The service is excellent but most of all the helpful tips and arrangements made by Gustavo. He looked after us and kept our food allergic child safe at all times. Thanks!

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Thank ofelia2411
Boston, Massachusetts
Reviewed 2 days ago NEW

The Family Concierge at The Reserve is spectacular. The rooms are great and the service is very attentive. Our concierge, Jorge, was attentive to every detail and need. Restaurant reservation, golf cart transfer, excursion recommendations, xbox, any room needs - done. If we asked, he made it happen. The beach and pools areas were excellent and the staff was very...

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Thank skipd100
Reviewed 2 days ago NEWvia mobile

Stayed at the Paradisus Palma Real the Reserve for 5 nights. Received excellent service from the second we got there. The rooms, beach and restaurants were all perfect. Shoutout to Andonis for helping with us with anything we needed. Definitely would recommend this resort

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Thank Robert Z
Washington DC, District of Columbia
Reviewed 2 days ago NEW

We just finished our trip to Punta Cana at the Paradisus reserve we had a concierge named Jorge that was great. He let us know about shows- like the micheal Jackson review which was great. He scheduled our dinners and made the whole experience that much better. The weather was great and the service was outstanding, thanks to Jorge and...

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Thank norrisjim

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $418 - $1,370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the pool resort Get a swim up room! It's worth it. We debated pool versus beach and chose right.”
Cheese_Provisions, 21 Apr 2017 | Read review
“Add family concierge if you can”
_mcdidomenico, 21 Apr 2017 | Read review
“Splurge for Family Concierge if you can”
peted434, 21 Apr 2017 | Read review
“Ask for one bedroom master suite to get jacuzzi inside the room and on the patio.”
jordanu132, 21 Apr 2017 | Read review
“The family concierge is exceptional when traveling with kids”
skipd100, 21 Apr 2017 | Read review
5 of 5