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The Reserve at Paradisus Palma Real

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The Reserve at Paradisus Palma Real
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6,442 Reviews from our TripAdvisor Community

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Showing 4,447: English reviews
Cecil, Alabama
Reviewed 28 June 2016

Myself, Wif, 8 yr old. My son got swimmers ears from the PH in water and my wife got sick from the water I guess. The property is very nice but its easy to run out of things to do besides eat, drink, pool and Beach if others are not feeling well. I recommend taking your own favorite alcohol if...

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1Thank jamessF3182XB
Detroit, Michigan
Reviewed 28 June 2016 via mobile

Being in a resort like this with the family i haven't imagined never this is a dream a paradise! We love the service is great to see how the people smile everyday real happy and they make you to feel like to be in the spot u ever dreamed. I met Carlos Peña, snoopy and Miguel they are very hardworker...

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2Thank sydneydegraw
Burlington, North Carolina
Reviewed 28 June 2016

My wife and I were given this trip from her father for our honeymoon. And what a Honeymoon it was. We had such a great experience, the rooms were exceptionally clean and beds so so comfortable. We were able to just relax. Our hardest part of the trip was picking which of the great restaurants we wanted to eat at....

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1Thank R38GLmattheww
New York City, New York
Reviewed 28 June 2016

This was absolutely the most amazing all-inclusive hotel we've stayed at (and we stayed at plenty). Everything was gorgeous and awesome. Beach, pools, food. We've never seen this much variety of seafood. Food was delicious and fresh everywhere, including buffet and restaurants. Our family conceriege Claury was absolutely top notch. She was so attentive and sweet. it was our first...

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2Thank vusya1
Garland
Reviewed 27 June 2016

My husband, 13 year old daughter, 11 year old son and I spent 6 nights there. My only complaint is that we could not stay longer! There was plenty for the kids to do, the food was great, and the grounds were beautiful. We paid extra for the family concierge service. I had read reviews where people did not think...

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5Thank Erin502
Mokena, Illinois
Reviewed 27 June 2016

My friends and I spent the past several days at The Reserve, and had an incredible time. The hotel itself is absolutely gorgeous, clean, and very well-kept. All of the staff members, especially Marlenia, were exceptionally polite, attentive, accommodating, and friendly. We had such a perfect time, and can't wait to return!

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2Thank AllisonBean
Wolcott, Connecticut
Reviewed 27 June 2016

This was an excellent vacation spot for families with children. The grounds were impecable. The rooms and resturants beautiful and clean. Staff was courteuos and friendly/ attentive. Food needs improvement, not terrible just not wonderful. Loved the ocean, the beach, and pools. Overall, I would return.

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2Thank nicolemarieg2016
Vero Beach, Florida
Reviewed 27 June 2016

I stayed at Reserve and had a family concierge they make your dinner reservations. Also call front desk and they will restock mini bar with bottles of rum vodka dewars and other alcohol and oreos and apple juice and soda cranberry juice we ordered breakfast for the room everyday give them order night before.

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1Thank Brian J
Raleigh, North Carolina
Reviewed 27 June 2016

Let me start by saying that I've been to Punta Cana three times now, and had wonderful experiences the previous two times. This time, we paid more money than ever, and had very bad experiences at this resort. Three of the four adults and two of the children in our group got food poisoning. This happened after dinner on the...

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5Thank steeevin
A TripAdvisor Member
Level Contributor
1 review
1 helpful vote
Reviewed 26 June 2016 via mobile

I just got back from a week long family trip to the Reserve. This resort is awesome!!! Great staff and excellent service. I would like to thank our family concierge, Gustavo Rivera. He helped us with everything during our stay for our group of 46 people. There was nothing he could not handle. I would also like to thank Miguel...

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1Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $412 - $1,356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is nice it's our 2 no time there after paradisus Palma real”
 of 5 bubbles zvezdaz, 23 Mar 2017 | Read review
“The Reserve bathroom lighting could be better. Pillows were too large and hard. When we made the reservations requested 2 full beds, but told that was not an option, ended up with a King Bed and our daughter had to sleep on sofa sleeper. Internet service in rooms was not great, had to go to the lobby.”
 of 5 bubbles stevehI7927FZ, 22 Mar 2017 | Read review
“Rooms at the Reserve are nicer and quieter than at the beach hotel”
 of 5 bubbles H6011EZbarbarab, 20 Mar 2017 | Read review
“Junior Suites at the beach front are located too close to the evening Entertainment, noisy”
 of 5 bubbles , 20 Mar 2017 | Read review
“Stay at the Reserve and the third floor was amazing! That was the highest level for us in the corner.”
 of 5 bubbles shavanar, 20 Mar 2017 | Read review
5 of 5