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All reviewsprivileged sectionyucahammock on the balconymain buffetrodeo steakhousea la carte restaurantspool barjapanese restaurantroyal sidepalm treesanimation teamdominican republichot dogsnachosgrounds are beautifuljunior suitelot of seaweed
In total we were a group of 17 people. The nature of the resort was amazing, very beautiful and so was the beach. However the customer service was the worst we have all experienced in our lives. We were so disappointed and we would never...More
We stayed here for 2 weeks in April 2018 ( our first time to the Dominican Republic) all I can say is I was concerned because of all the negative reviews about this hotel. However please please don't listen!
As soon as we arrived to...More
8 Thank emjaySussex
Response from Catalonia_Caribbean, Director General at Catalonia Bavaro Beach, Casino & Golf ResortResponded May 9, 2018
What a pleasure to read that your time with us was highly enjoyable! That is our main goal, to keep you satisfied and happy during your whole stay, so we're very glad we could meet your expectations.
We will be waiting for you...More
THE WORST customer service ever.
Terrible attention to customers.
Service is not a priority.
Food below average quality.
Also the beach is full of algae so it is not possible to swim.
Look for another place and save time and hopefully enjoy a nicer place.
Rooms good shower bit small hot water bed great best ever sleep.
Air con ok.
Maid kept it clean they worked hard.
Beach and grounds fantastic never seen so many coconut trees in one place and have done several other islands over the yrs.
1 Thank Robert F
Response from Catalonia_Caribbean, Director General at Catalonia Bavaro Beach, Casino & Golf ResortResponded 6 days ago
Thank you for kindly taking the time to review us. Your feedback is extremely valuable to us, as it will help us to work on our opportunity areas and be able to provide you with an impeccable experience next time you visit our...More
Just returned from 2 weeks at this hotel. I was very nervous after reading some of the reviews but shouldn’t have worried this is a fantastic hotel with friendly staff who work so very hard. The grounds of the hotel are stunning. The beach is...More
2 Thank lynda h
Response from Catalonia_Caribbean, Director General at Catalonia Bavaro Beach, Casino & Golf ResortResponded 1 week ago
Thank you for your kind acknowledgments of our service standards, the facilities and the atmosphere of our resort. We are glad to know that your expectations were achieved which is our main goal.
I appreciate you taking the time to share your experiences...More