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All reviewsprivileged sectionyucahammock on the balconymain buffetrodeo steakhousea la carte restaurantspool barjapanese restaurantroyal sidepalm treesanimation teamdominican republichot dogsnachosjunior suitegrounds are beautifullot of seaweed
I'll just start from our arrival and carry you through to the current day of our stay (day 4).
Upon arrival we were greeted by the rest of our group who were still waiting for rooms even tho their check-in time was noon. They were...More
1 Thank AnUnOriginalName
Response from Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf ResortResponded October 4, 2012
First of all thank you for the time spent in your comments.
We would like to express our apologies to the problems encountered in your stay. Sorry you had to experience a certain time and for reasons beyond our control that your holidays...More
Second time to Dominican - First time to Punta Cana - we had an excellent stay at Catalonia
Bavaro. Pool was awesome, Beach was excellent. The choice of restaurants and food
made for lots of variety and nice change of scenery. The ocean views at...More
1 Thank A V
Response from Cataloniabav, Director General at Catalonia Bavaro Beach, Casino & Golf ResortResponded October 2, 2012
It is a pleasure to know about your stay with us. We were pleased providing you an excellent service and to know that you liked much.
All the comments you have sent us about customer service are more than helpful, and we appreciate...More
Before going to Catalonia bavaro, I read the reviews and thought majority of the complaints were not that serious. Upon arriving and getting to my room we learnt that they gave us two single beds pushed together making a "king" sized bed, after waiting for...More
This is not my first experience at Punta Cana. I travel before to Bavaro Beach, Bahia Principe etc more than five times to different locations and had a great time. Last year we went to the Aqua Hotel in Cancun and it was amazing! No...More
Response from Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf ResortResponded October 1, 2012
Thank you for your comment. We apologize for the inconveniences occurred during your stay.
We will follow up the aspects mentioned, to improve our service and prevent this from happening again.
In the future, we hope you can return and give us the...More
This hotel is very big, but services are very poor. People who are serve were very unpleasant and rood. In any restaurants Managers don't care and not overlook servant; they try do not serve people. Once my son lost his patience and we have to...More
2 Thank Nelya B
Response from Cataloniabav, General Manager at Catalonia Bavaro Beach, Casino & Golf ResortResponded September 25, 2012
Dear Valued Client:
Thank you for taking the time to give us feedback about your recent holiday experience at Catalonia Bavaro Resort. We take very serious all your comments and use them to help us improve our services and facilities.
Please accept our sincerest apology,...More
Response from lovinpalmtrees | Reviewed this property |
I personally would not waste my money on upgrading. You get a renovated room in privilege which is nice but really you only sleep in the room. We were in building 19 which is right by the pool and a couple up from the... More
I personally would not waste my money on upgrading. You get a renovated room in privilege which is nice but really you only sleep in the room. We were in building 19 which is right by the pool and a couple up from the ocean.
You get to eat in a separate area of buffets but the food is the same.
Alcohol is no different.
Separate area on the beach.
Enjoy your vacation