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22/05/2017 23/05/2017
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    Hotel Riu Naiboa

    Playa Arena Gorda, Punta Cana, Dominican Republic
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    May 22
    May 23
    1 room, 2 adults, 0 children
    Traveller (3122)
    Pool & Beach (962)
    Room & Suite (364)
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    Overview

    • Excellent23%
    • Very good32%
    • Average21%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “other hotels” (80 reviews)
    “water polo” (31 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Free Internet
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Naiboa
    Special Offer: Your first gift: 500 pts
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    Rooms
    22 May23 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
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    Reviewed 4 days ago

    Stayed here April 5 to 12. Bad air conditioner in first room. No English spoken, no labels on prepared food and when asked staff says Pica!!! Asked regarding desserts, given same answer, Pica! Sheets never changed all week. Water is untreated which resulted in Montezuma...More

    Helpful?2  
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our...More

    Reviewed 1 week ago

    Poor quality room without functional air conditioning. Water leaked from ceiling vent from a/c unit. The worker used a shower head with hose from our bathroom to drain contaminated water from the air conditioning unit The room was extremely hot and humid as we watched...More

    Helpful?
    Reviewed 1 week ago via mobile

    The Naiboa is marketed as a 4 star beachside resort. Do not be fooled The hotel is on a complex that is beachside. The Naiboa is actually more inland and about 5 min walk from the beach. The rooms still use an antiquated key/lock for...More

    Helpful?2  
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

    Reviewed 1 week ago via mobile

    If you are from the states, you know this means keep driving! If you aren't from the states, let me explain. My vacation at this resort started off on the wrong foot, and stayed off the entire trip. I kept saying to myself, it is...More

    Helpful?6  
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

    Reviewed 2 weeks ago via mobile

    Stayed at niabo for 4 nights and it was bad broader line ok. The rooms are small and the ac don't work well. They used the same sheets for all four days. Never stocked the fridge. You can only get room bath towels during housekeeping...More

    Helpful?2  
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our...More

    Alsol Del Mar
    925 reviews
    #47 of 110 hotels in Punta Cana
     
    AlSol Tiara Cap Cana
    1,679 reviews
    #23 of 110 hotels in Punta Cana
     
    VIK Hotel Cayena Beach
    325 reviews
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    Hotel Riu Palace Bavaro
    3,247 reviews
    #52 of 110 hotels in Punta Cana
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$126 - US$246 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #67 Top resorts Hotel in Punta Cana
    • #71 On the Beach Hotel in Punta Cana
    Photos
    Traveller (3122)
    Pool & Beach (962)
    Room & Suite (364)
    Dining (263)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    maisie_wxx
    Hi I'm Going to this resort next Sunday, I haven't had my Vaccinations done. Do i need to have them done to go here? Thanks
    26 April 2017|
    Answer
    Response from Chris M |
    We goin 2 weeks and had vaccinations done a few weeks ago, you also need malaria tablets
    0
    Votes
    Chloe B
    Is the wifi available in the rooms of the hotel, I am seeing conflicting information saying it is just the lobby and some say it's available everywhere? Can anyone that has been recently advise?
    24 April 2017|
    What is your answer?
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    Chloe B
    I have read the pool closes at 6? I'm going in June and I was wondering if this was accurate and the pool does in fact close early
    22 April 2017|
    Answer Show all 3 answers
    Response from Geisha C | Reviewed this property |
    not sure if was at 6. however it did close early
    1
    Vote
    Room Tips
    "Stay at a different hotel. Hopefully English is spoken and meals labeled."
    Read review
    "Stay clear of rooms near the elevators. Also stay clear of rooms near the bars or entertainment centers."
    Read review
    "rooms facing the street are private, the ones facing the pool, people can see you"
    Read review
    "Ask if you can have a pool view as it is full of green, and nicely located. Top floor is best."
    Read review