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Hotel Riu Naiboa

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Hotel Riu Naiboa
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2,929 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
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Warsaw, Poland
Reviewed today NEW

I stayed in Riu Naiboa last year. It was a really nice stay, loved mainly the beach, it was absolutely gorgeous. The food was good but they don't know how to cook meat, it was awful. Fortunately, the fish was good. I enjoyed breakfast, the choice was big and didn't find it monotonous. fresh fruit cocktails were great too. The...

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Helpful?
Thank Agata8806
Mechelen, Belgium
Reviewed today NEWvia mobile

Well i really hope you dont get easily dissapointed when it comes to food, cuz if you do, maybe you should choose another hotel. And not perse another Riu, but really another resort. Everything is too sweet, more or less the same every day and NOT labeled. Not to mention food intolerance labels. In the same subject, the "steak rest."...

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Thank ChAlex2012
Grimsby, Canada
Reviewed 2 days ago NEWvia mobile

I stayed from Sunday 2/12 - 2/19..... we arrived at 1ish, and our rooms were not ready (this was expected as check out time is 11am) we were told to grab lunch and explore the resort! It's not a large result but at first glance it's beautiful, the beach was nice and the pool was not very big but a...

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Thank KimEAC
Old Bridge, New Jersey
Reviewed 2 days ago NEW

The hotel is small and designed for families with small children. It doesn't have the children club, but has one swinging pool, one restaurant and two bars. Hotel is little bit far from the ocean, so if you have children of 3-6 years old, it is place for you. Place has the good volleyball court, but the animation team never...

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Thank Mike I
Somerset, Massachusetts
Reviewed 1 week ago

This is the the 12th time we visited the island and the 3rd time we stayed at the Riu Naiboa since they refurbished it. The rooms are very nice with glass enclosed showers. The rooms are kept very clean and the staff are super friendly. We did not stay at the pool but went to the beach every day.For lunch...

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2Thank sarahcat66
hampshire
Reviewed 1 week ago

The noise at this hotel was unbelievable.During the day around the pool the animation team were full blast with head banging music, which blocked out the music from the Buda pool bar. Evening entertainment was again very noisy until midnight but then the bar stayed open until 6.30am baring in mind that this was in the open air next to...

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Helpful?
Thank HampshireBlondie
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We appreciate your positive comments about the beautiful beach location. On the other hand, we regret to read you did not enjoy the entertainment. Our staff works in order to make everyone's stay enjoyable but also allowing guests who wish to...

London,Ont
Reviewed 2 weeks ago

The resort was surprisingly good. I really have no complaints on the resort. The only thing I found disturbing was having lunch and the buffet was not busy and one of the servers was scratching his back with a fork over his shirt. Put the fork back in the basket only to be put on a table ready to be...

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2Thank GisLondon
Reviewed 2 weeks ago via mobile

We were at the hotel for 5 days and it was horrible. The staff is very lazy, unfriendly and rude. The food is horrible as it's cold and every day the same stuff. The staff didn't clean the room properly. The music at the pool started early in the morning and ended around 23.00 hrs in the evening. During the...

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1Thank Gioele A
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to maintain optimal standards. We will send your comments...

Kemptville, Canada
Reviewed 3 weeks ago

First time at a Riu and I was disappointed. Although the staff was very friendly there were a few things that were unacceptable. I am an early riser and could not get coffee until after 630 am. Coffee in the room would have been nice. The beds are like concrete slabs. I like a firm bed but this was ridiculous....

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3Thank sgouldenfire
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. Regarding your food allergies, we always encourage our guests with specific dietary needs to ask the staff at the restaurants for assistance. They will be more than glad to help you find something to eat. We would have liked to have been informed about...

Reviewed 3 weeks ago

My husband and I just returned from the Riu Naiboa and we have nothing but positive comments with regards to this resort. This is the first time we have experienced a Riu as we usually travel through Barceló's and Iberostars. The service was great - when we arrived we ended up with a room right over top of the bar...

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6Thank Vikki M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $168 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
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Also Known As:
Riu Naiboa Punta Cana
Hotel Style:
#8 Best Value Hotel in Punta Cana
#66 Top resorts Hotel in Punta Cana
#69 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Naiboa staff and other travellers.
203 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take room opposite to the swimming pool otherwise it is very loud until quite late.”
 of 5 bubbles 718mikei, 20 Feb 2017 | Read review
“rooms further away from the pool are quieter.”
 of 5 bubbles sarahcat66, 15 Feb 2017 | Read review
“Very noisy with pool view. Above the entertainment section. Moved to the other side of resort.”
 of 5 bubbles GisLondon, 8 Feb 2017 | Read review
“If you prefer a quieter room, try to stay away from the lower room number - our first room was 217 (very noisy), moved to 468 - very quiet”
 of 5 bubbles 433vikkim, 31 Jan 2017 | Read review
“Pool side of the resort is best for view.”
 of 5 bubbles davekC2124XQ, 20 Jan 2017 | Read review
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