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Hotel Riu Naiboa

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1 room 2 adults 0 children
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Hotel Riu Naiboa
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2,886 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Osasco, SP
Reviewed 15 November 2016

We had some great moments in this hotel, a lot of fun, food and a beautiful beach to relax, the room its simple but confortable, the restaurants offer to us some tipical food to every country in the world.

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6Thank Fabricio T
Toronto, Canada
Reviewed 12 November 2016

We were told two a la carte and 1 buffet. This was not the case. The 1 a la carte changed every other day to either Italian or steak. The food at the a la carte was not great based on the way that they cooked the food. We ate there only once. The buffet was average and pretty much...

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2Thank marcb092016
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us a detailed feedback about your vacations. We regret that you weren’t satisfied with the quality of the food offered. Therefore, it is important to inform you that we do check daily our food offer and quality at our main buffet and in the specialty restaurants where we provide a...

Reviewed 11 November 2016 via mobile

My fiancé and I visited Riu Naiboa for 5 nights in November 2016. We were greeted with drinks at check in. The room was nice and clean, any time we needed anything (ie more bottled water) they brought it right up for us. We were pleased to find some channels in English on the tv. The pool was very nice,...

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5Thank Christie W
Montreal, Canada
Reviewed 9 November 2016 via mobile

Well for a quick and quiet vacations this hotel is OK don't expect much very far from everything if you want to go in town is $15.00 us The bed is not very comfortable mattress need to be change in a future This hotel need a little bit more coordination about little details who can make a difference for the...

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3Thank haroldvoyage
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Many thanks for taking the time to write a comment about your stay and for sharing your experience with us. We welcome all constructive criticism, as it helps us to improve in the future. We would like to inform you that our hotel has a 24 hours all-inclusive concept. At our Lounge Bar you have the chance to...

Reviewed 15 October 2016 via mobile

When we arrived we were really excited due to the receptionist being lovely though had to check in around 15 couples at once which was odd. But that all changed once we got to the room... we got given a room with the wrong bed and hadn't been cleaned, also there was an awful smell coming from the balcony which...

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9Thank Emma-Jane21
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Many thanks for taking the time to give us such honest and detailed feedback. Humidity is something very typical of a tropical climate. Our internal system is created to mitigate this. We are sorry to hear that we could not find a solution that could help you to enjoy your time at our hotel. We would like to...

Reviewed 14 October 2016 via mobile

Myself and my partner stayed at the naiboa for the last week in sept first week of Oct and all i can say is " what a place " The hotel was very nice,the room was big enough for both of us and the maid service was fantastic.The pool area was great never had to fight for a sun lounger...

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5Thank Dave F
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Many thanks for taking the time to write a comment about your stay at our resort. We are glad that you enjoyed your overall stay. Since gastronomy has always been very important to RIU we regret that you were not always satisfied with the range of food options. We can assure you that our chefs always try to...

Bolton, United Kingdom
Reviewed 11 October 2016

Stayed for 11 nights in September/October. Check in unlike any I've experienced before, one member of staff trying to organise approx 20 new arrivals at the same time, very little verbal information given just a map in an envelope, a key and brief restaurant directions. Room was fine, old style dark wood furniture spruced up with a splash of colour....

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8Thank Julie S
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. In order to fulfill every...

Toronto, Canada
Reviewed 9 October 2016 via mobile

We enjoyed our vacation in this nice hotel in Punta Cana. The swimming pool, the animation team, the beaches are amazing! A special thank you to Carlos at the restaurant! He is the one who enjoys to work and have the customer service in mind! Beside this great point, the Kitchen is ok but every days almost the same menu....

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6Thank Fabio A
Cheshunt, United Kingdom
Reviewed 7 October 2016

My son and I stayed here in early September 2016 for two weeks. After reading previous reviews, we were a little reticent to book it but as we just wanted to 'chill' for the two weeks and we got a brilliant deal, we decided to go for it. I have been to many many hotels both in the UK and...

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10Thank Diane R
Portsmouth, United Kingdom
Reviewed 5 October 2016

As we got the holiday at a heavily discounted price, because we booked late, our view of the holiday is better then it would have been had we paid the full price. The hotel is small and has one main dining room and one small speciality restaurant. Some days the food was barely edible, mainly because the way they cooked...

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5Thank Jane S
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay. For us every comment is helpful in improving the hotel’s services and for ongoing and future staff training. First of all we would like to apologise that we could no always meet your expectations regarding the food. Gastronomy has always been very important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $170 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
Reservation Options:
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Also Known As:
Riu Naiboa Punta Cana
Hotel Style:
#9 Best Value Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Naiboa staff and other travellers.
180 questions
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Questions? Get answers from Hotel Riu Naiboa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side rooms are VERY loud in evening until entrainment ends.”
 of 5 bubbles clr62, 3 Jan 2017 | Read review
“We faced the pool but it was above the bar that remains open all night. We kept the balcony door closed and the air conditioner on.”
  • from our 3rd floor patio
 of 5 bubbles canttravelenough5, 3 Jan 2017 | Read review
“Our room face the back which was nice but there was construction going for a waterpark.”
 of 5 bubbles Evelyn743, 18 Dec 2016 | Read review
“Upgrade wasn't worth the extra $500”
 of 5 bubbles marcb092016, 12 Nov 2016 | Read review
“Ask for a room away from the hotel bar/show area as the bar is open until 6am.”
 of 5 bubbles 740JaneS740, 5 Oct 2016 | Read review
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