We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Can't fault the country, but as for the hotel poor management skills it took 3 attempts and the tui rep to get involved before we got a half decent room.But then the room still wasn't good enough for honeymooners. Unfortunately we will never go to...More
1 Thank David J
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu NaiboaResponded 13 July 2017
Thank you for choosing our hotel for your Honeymoon and for taking the time to give us your constructive and valued feedback.
We would like to clarify that bed and room requests are always subject to availability. However, our Front Desk team does...More
From the start we can't fault the hotel and surrounding area. The beach is breathtaking. We have stayed in many other Riu hotels and although this is the smallest on complex it try to keep up with the big ones.
We were met at the...More
The food was boring and didn't have any flavor, the staff need training in etiquette and the pool is smaller than anticipated.
They also need to do something about the prostitution on the premises (at least that's what a couple guests mentioned to me).
1 Thank Roberto M
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu NaiboaResponded 11 July 2017
Thank you for choosing our hotel and for taking the time to share your experience with us.
We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with...More
On 5th of July 2017 i took out $200USD to pay for an excusion then went to the gym. My partner shortly after left room 312 and advised the cleaner in the hallway that she had taken the sheets off bed as my son wet...More
2 Thank durrant21
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu NaiboaResponded 10 July 2017
Thank you for taking the time to give us your feedback and for expressing your concerns.
We apologize for any inconvenience that this may have caused but the insurance companies merely take responsibility when the objects of value were in the room’s security...More
Stayed at the hotel with family from June 16th until the 22nd. Beautiful view when we arrived, and our rooms were over the Entertainment room. There was a musty odor to the room, but it was clean, and the smell diminished after the first day....More
US$132 - US$290 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#67 Top resorts Hotel in Punta Cana
#71 Spa Hotel in Punta Cana
#71 On the Beach Hotel in Punta Cana
Number of rooms
TripAdvisor is proud to partner with Expedia, TravelUp, Travelocity, Hotels.com, Cancelon, Hotwire, TripOnline SA and HotelQuickly so you can book your Hotel Riu Naiboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.