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Jewel Punta Cana All-Inclusive Beach Resort

Playa De Uvero Alto Provincia La Altagracia, Punta Cana 23000 Dominican Republic
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Traveller (2203)
Pool & Beach (135)
Room & Suite (76)

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About

#7 of 29 resorts in Punta Cana
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Entertainment staff
Evening entertainment
Kids club
Meeting rooms
Spa
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
4.5
970 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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At the Jewel Punta Cana All-Inclusive Beach Resort, guests have called out the resort's exceptional amenities, such as the stunning pool and delectable food offerings, along with the staff's remarkable attentiveness. While the vibrant atmosphere and cleanliness receive high marks, some travelers warn that the rooms could benefit from modernization and improved soundproofing. The location's tranquility pleases many, though opinions on value vary, with some guests mentioning additional costs. Overall, the resort promises a lively and satisfying experience.
Location
Secluded
Atmosphere
Lively
Rooms
Dated
Value
Mixed
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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Emily S wrote a review Yesterday
Canterbury, United Kingdom2 contributions
+1
We have been home a week and can honestly say we had the most amazing time! The resort is amazing and we may have been lucky but our experience doesn’t match up to the negative reviews. We were upgraded to club on arrival and after a horror time with flights we were grateful for such a welcoming arrival! We would recommend the Jade for dinner and ask for the show table- it really is good fun! We ate most mornings in the two grills after having watch the sunrise at 7am! I would recommend club members eating there for breakfast over the coral market! Fernado( he works for VIP excursion) can be found on the beach! He gave us the best deals for our excursion which really did make the holiday- the party boat was a win! We are so sad to be home but are already thinking of when we can visit next! Have the best time everyone 🥰
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: I would take American Dollars and make sure you go to vip excursions on the beach! Much cheaper!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tara C wrote a review Feb 22
1 contribution
It was overall a lovely trip, and I'd like to highlight how helpful the concierge was. (Wandy) When we found difficulties, he always seemed to fix them and help us in every way with a smile on his face. Definitely, we need more workers like him. He always worked hard and went above and beyond for every customer.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LA wrote a review Feb 18
2 contributions
I want to add how helpful Daniela, concierge, was for us. Always smiling and could assist with any questions we had. Julio was superb at getting my cafe con leche ready for the early hours, just after 7 am, before things were in full swing. Our adults only pool was wonderful, but could use more lounge chairs. It is a lovely and clean oasis to soak up the sun.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Greta001 wrote a review Feb 11
Enfield, Canada8 contributions
+1
Hubby and I had a wonderful vacay Jan 6-13, 2024. The resort is so easy to get around. The food, rooms, beach, bars, pool, staff was v. good. We had 8 days of beautiful weather (28-30 C). Recommend the Japanese a la carte. Went to the beach 1/2 of the day, lots of loungers and shade, then to the pool until supper time. The ocean was warmer than the pool. No need for water shoes, no rocks. The entire pool is only 3 feet deep throughout, so you should take something to float on if you are going to be in the pool for a while. I packed a pool noodle. Fit nicely inside my suitcase around the outer edge. ATM on site but who needs money at an all- inclusive. We brought US dollar bills for tipping. The resort has been sold. It closed 3 days after we left for renovations. Not sure who the buyer was nor what the new name of the resort will be. Would definitely go back to this resort. 35–40-minute drive from the airport. We stayed in room 8126, ground floor. Perfect spot, about the middle of the resort. Close to everything. Lots of instant hot water. Air conditioning was excellent. The room had a ceiling fan as well. Nice terrace to sip our coffee at the start of day!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JA L wrote a review Feb 9
2 contributions
I am supposed to be in the DR at this resort today, but had to cancel because of JPC’s incompetence. We booked with JPC last November and they sent us an email in January saying the hotel had already been closed since December, but they would transfer our reservations to Sunscape Coco, which we accepted. We found out three days before our trip, because of our own due diligence, JPC never did anything with our reservation. They proceeded, however, to charge us the full amount. So JPC took our full money, did not transfer our reservation, and were ready to leave us stranded in the DR upon arrival. They were also a nightmare to deal with, so this matter was never resolved.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Emily F wrote a review Feb 8
1 contribution
I booked the hotel in November for a February trip. A few weeks before, they said they would be transferring our reservation. I call the hotel multiple times and I'm reassured I'll get a confirmation for the new hotel closer to the stay. This happened until TWO DAYS before my trip. Then said there was no place for me to stay and i had no choice but to cancel to get my money back. I had to cancel my whole trip. I lost a lot of money canceling taxis and airfare. Not to mention my phone bill due to all the international calls. They could have told me all this early on so i could have found another hotel but instead they kept up the ruse until the end.
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Date of stay: February 2024
Value
Service
Trip type: Travelled with friends
Room Tip: Book somewhere else.
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Cheryl B wrote a review Feb 8
1 contribution
We are part of the horrible experience and downright lying that the reservation department has been doing over the last month. We were given a confirmation number for Jewel Palm Beach to replace the original booking at Jewel Punta Cana. We were assured a room yet they should have taken the payment out of my credit card this week yet did not I’ve been emailing them with no response. They could at least have the decency to tell us we don’t have a room. This puts us in limbo over what to do. I really wish I would have waited to book until now originally. We already had to change our flights once because they said a room wouldn’t be open until a week after our original booking.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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William Z wrote a review Feb 8
6 contributions
We booked for March, the hotel was bought in early December. They cancelled our room in February almost 2 months later which at the time was about $300/nt and the reasoning we were told is they would not be open due to chance in ownership. When I went to their website they were however still booking for those dates but now close to $1000. I called to confirm they were still going to be open during the dates I booked and they said they would be. Currently they are now sold out for those same dates. I asked why my reservation was cancelled then and they couldn't give me a reason other than it changed ownership and I could rebook at the higher price which was over twice the price I booked 6 months ago. My friends had the same thing happen to them with this resort only theirs got cancelled just days before their trip this past month. From what I've been seeing on other reviews they do the same to everyone who books on any outside site (hotels.com, bookings etc) if the prices go up so they can make more money. Very shady!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't take the chance, look at all the reviews of people's trips to this resort that were...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ken C wrote a review Jan 2024
2 contributions
We booked Jewel Punta Cana back in September 2023. A lot of people have reviewed how their vacation here was cancelled in January 2024. We are yet another couple who got cancelled - and then transferred to Jewel Palm Beach at the last minute. Then Jewel Palm Beach cancelled our reservation with them literally 15 minutes before we landed in Punta Cana. (They admitted they rebooked our room with a direct customer and they always give them priority over those who book indirectly). They then transferred us to Sunscape Coco Punta Cana which was a total disaster. Incredibly, we managed to book a last minute vacation at Finest Punta Cana the next morning and got out of Coco. We will never, ever book with Jewel again. We had been to Dreams Punta Cana then Jewel Punta Cana for over 40 vacations. Never, ever again - whether it is Jewel or the reported new owner of Jewel - no trust whatsoever and that is no way to treat customers.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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traceyOttawa wrote a review Jan 2024
ottawa6 contributions
Great food, great service but Jesus Mora has to be my favorite entertainer Ive ever met!! Super friendly and can really make anyone laugh! Really had the pool crowd working out in the pool. I would definitely go back to this resort. Only 25 minutes from the Airport.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Get a pool chair early!! They go very quickly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
C$300 - C$470 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
620
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Jewel Punta Cana All-Inclusive Beach Resort - UPDATED 2024 Prices, Reviews & Photos (Dominican Republic) - Tripadvisor

Frequently Asked Questions about Jewel Punta Cana All-Inclusive Beach Resort
Which popular attractions are close to Jewel Punta Cana All-Inclusive Beach Resort?
Nearby attractions include Tropical Treasure (3.1 km), Sirenis Aquagames Punta Cana (2.1 km), and Nancy Gift and Cigars Shop (3.4 km).
What are some of the property amenities at Jewel Punta Cana All-Inclusive Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at Jewel Punta Cana All-Inclusive Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Jewel Punta Cana All-Inclusive Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Jewel Punta Cana All-Inclusive Beach Resort?
Conveniently located restaurants include Castaways Restaurant And Bar, Florecita Restaurante, and Flavor Market.
Are there opportunities to exercise at Jewel Punta Cana All-Inclusive Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Jewel Punta Cana All-Inclusive Beach Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.