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Sirenis Punta Cana Resort Casino & Aquagames

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Sirenis Punta Cana Resort Casino & Aquagames
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7,968 Reviews from our TripAdvisor Community

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Showing 4,401: English reviews
Calgary, Canada
Reviewed yesterday NEW

Just got back from this resort and stayed from the 6-14 and there was six of us. This resort is a great family resort and yes the food was not always the hottest but we always had tons to eat and remember this is not a 5 star and all you whining people commenting negatively about it then get off...

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2Thank Icefish7
Toronto
Reviewed 3 days ago NEWvia mobile

We booked VIP-black bracelet--we expected great accommodation, maybe better than a regular booking. Unfortunately, it wasn't worth it. The pillows were old and lumpy...like cotton balls in a bag. Linens and towels had stains. The food was always room temperature. Can't recommend this place.

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1Thank gjpac
Reviewed 3 days ago NEW

We went there Jan.2017, for a wedding, we arrived at 1;oo and it was really hard to get our room, no one at the desk can speak English we waited till 3;00 to get our room, the room was very nice and clean,very happy with the room, The grounds are very nice and well kept, the pools are also very...

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2Thank Patrick W
Liverpool, New York
Reviewed 3 days ago NEW

Been 3 times,to various places, prefer the Caribbean side, but this place had an excellent location, the (Superior room in A block) wasn't quite expected,bit dated, clean & tidy. However the rest of the hols was great, no complaints of :- staff, cleaners,bars or eateries. Themed restaurants, Asian 100% Italian 75% all others 40% & lower Yep I'd return, Water...

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4Thank ray-kennils
Moncton, Canada
Reviewed 3 days ago NEW

I have been to DR, Mexico and Cuba several times, this was my 5th time in Punta Cana. I traveled with my sister, bother in law, 14 yr old niece and 10 yr old nephew. We arrived on Dec 31 till Jan 6. I always read the reviews with an open mind. I always take some and leave some of...

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2Thank SlyDev
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello SlyDev Thank you for taking the time to share your experience at Sirenis. Our efforts are focused on making every stay a memorable one. Please don’t hesitate to write me if you want to give me more details about your experience during your stay or if you decide to come back in the future. Sincerely Abel Morillo Assistant Manager

Bucharest, Romania
Reviewed 3 days ago NEW

It's a terible resort : dirty rooms, horrible food, very dirty beach without the blue water that I expected and unexpected costs (vip package it's a big joke). I heard people that took lice!!! and so many persons with diarhea in this resort! AVOID IT!!!

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5Thank Bianca P
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Bianca P Thank you very much for sharing your comments with us. I have to say we take very seriously every comment from our customers since it helps us in improving the services we offer. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Please don’t hesitate to write me if you want to give...

Gatineau, QC
Reviewed 4 days ago NEW

This resort is really designed for family with kids. The water slides, beachfront and pools will entertain the younger one and there is also lots of animation available throughout the day and at night. The food is what can be expected for this type of resorts. The check-in experience was less then stellar but that was quickly forgotten. Rooms are...

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2Thank Boutip
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Boutip First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. Please don’t hesitate to write me if you decide to come back in the future in order to ensure you spend another amazing trip. Sincerely Abel Morillo...

Reviewed 5 days ago NEW

The resort is what we expected physically for what we paid for - the weather was amazing so the fact that our room was less than ideal wasn't really a factor for us luckily. Most of the staff are amazing like Juan Carlos Laurenzo (not sure on spelling) who remembered our drink preferences & treated us like we were at...

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3Thank Dyann C
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Dyann C First of all I have to thank you for taking the time to write your review, we really take it into consideration in order to improve our services. Please don’t hesitate to write me if you want to discuss these issues in more details. Sincerely Abel Morillo Assistant Manager

Reviewed 6 days ago NEWvia mobile

I like deyvi el pro de tenis Es bien not more. The beach is good! The swimming pool not bad too. And guy who working here realy bad only deyvi el pro de tenis he is good another man very slowly hdhdhdhshhshshshshshshs

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Thank Onur B
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello Onur B thank you for taking the time to write your review, this always helps us to improve our services. I’m happy to hear you liked. Please don’t hesitate to write me if you want to discuss your situation further or if you decide to come back in the future in order to ensure you spend a great trip...

Kingsville, Canada
Reviewed 6 days ago NEW

In October of 2016, we booked a family trip to Punta Cana. We took this trip to the Dominican Republic from December 26, 2016 - January 2, 2017 and unfortunately did not enjoy our stay at this so-called 4-star resort due to many unhygienic, inconsistent and unsafe discoveries at the Sirenis Coctal Resort in Punta Cana. Our trip began well...

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2Thank fourk2017
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hello fourk2017 Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Please don’t hesitate to write me if you want to give me more details about your experience during your stay. Sincerely Abel Morillo Assistant Manager

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $213 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#57 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,075 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in j on the tropical side so your in between the beach and main resort.”
 of 5 bubbles Icefish7, 15 Jan 2017 | Read review
“Lots of stairs, ground floor or 1 above for smokers, some lifts out of order," A " block starts at the restaurant B C etc towards the beach”
 of 5 bubbles ray-kennils, 13 Jan 2017 | Read review
“Don't go at this hotel!”
 of 5 bubbles 478biancap, 13 Jan 2017 | Read review
“If tou tip every now and again you get better service.”
 of 5 bubbles 765leeb, 8 Jan 2017 | Read review
“Ask if construction near units and if elevator working if needed”
 of 5 bubbles BELLSSarnia, 8 Jan 2017 | Read review
5 of 5
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