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Sirenis Punta Cana Resort Casino & Aquagames

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7,993 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,419: English reviews
Reviewed 11 June 2015

hotel was really nice. I stayed at the suite A-112 on the Tropical Side. it was a suite with huge living room, balcony and bathroom. bed is comfortable. food at the resort was overall good ... beach was nice and swimming pool was gorgeous. it is true that reserving at the restaurants is not easy because almost booked.... but I...

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4Thank kouassi s
Aquagames, gue at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear kouassi s, It’s really great to hear you had a nice vacation with us and that you enjoyed. It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. I’m glad I was able to accommodate you during your stay. Please don’t hesitate to contact me at infodominicana@sirenishotels.com...

Reviewed 9 June 2015

my 1st time to this resort. its about 30 mins from punta cana airport and we were the last one's to get dropped up. Staff was nice and friendly...they took us to our room at 1pm because our room was ready early (check in at 3pm}. we had a suite with a king bed, separated living room and bathroom. All...

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1Thank Joy L
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Joy L, First of all I have to thank you for taking the time to write your review and I’m happy to see you and your family had an amazing holiday with us. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and ensuring...

Reviewed 9 June 2015

My wife and I spent a week here for our 10 year wedding anniversary we were very pleased. If you want to come to a resort and just relax for a week and hang out at the beach and pool and eat yourself into a coma then this is the place. If you want to party, doing a bunch of...

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5Thank CraigBollig
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear CraigBollig, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you decide to come back in the future and...

Binghamton, New York
Reviewed 8 June 2015

Nice staff, beautiful grounds some flaws here and there but nothing is perfect. Food was alright, a choice for everyone, it was buffet style you cant expect a 5-star meal, I stuck to rice, veggies and a protein, my friend enjoyed pizza, fries and other food items to munch on. We didn't get to dine in the other restaurants, men...

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4Thank Greg A
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Greg A, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you...

Pittsburgh, Pennsylvania
Reviewed 5 June 2015

This is a wonderful resort. We had a fantastic view from our room, food was very good and plentiful. Grounds were immaculate. The best part was the staff..Abel, our concierge, was fantastic. We felt like family He made our trip spectacular. Anna at the buffet was so sweet.. <3 Anna!!! and the icing on the cake.. Tubercio with room service....

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12Thank Jeff_Tracey_Z
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Jeff_Tracey_Z, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will leave you my e-mail infodominicana@sirenishotels.com if you ever want to come back to our resort. It will be a pleasure meeting you and...

Reviewed 4 June 2015 via mobile

Hello, I'm staying at this hotel in August with my boyfriend and we were both wondering who much it was to use the hotel wifi? As well as that if you have to pay for a safe for the room? (New to trip advisor and not to sure if this is the right way to ask a question but oh...

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3Thank Beckkyscott
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Beckkyscott, Yes we do provide wifi in the hotel lobby and certain areas by the pool. Depending on the package you choose the rates vary between US$5 for an hour and US$50 for the week. Regards, Veronika Salikova Guest Service

Miami, Florida
Reviewed 4 June 2015

The hotel has an awesome tropical look and the landscaping is well groomed but its about 40 minutes from the center and airport with nothing but grass in between(a taxi one way charges $70 !!!!!!!!!!). The food was good sometimes but you had many options to choose from. The staff is really friendly and attentive always willing to help even...

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2Thank Yamill P
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Yamill P, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues...

Birdsboro, Pennsylvania
Reviewed 4 June 2015

Apparently the resort has very low standards for cleanliness. My son got severely sick and was diagnosed with Salmonella B food poisoning. The B strand is from a foreign country. This is unacceptable. My son never drank any water he wasn't supposed to. We ate at sit down dinners and the buffet. The food wasn't hot enough and wasn't that...

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9Thank Molly M
Findlay, Ohio
Reviewed 3 June 2015

Review collected in partnership with Amoma.com
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2Thank Findlay S
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Brooklyn, New York
Reviewed 2 June 2015

I would not recommend this resort to anyone. The food and drinks were terrible, The room has bugs in them, The beds were hard as rocks, If you are non-Hispanic don't visit as they cater to Hispanic only. Over all very disappointed.

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11Thank A M
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi A M, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking of coming back to our...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $212 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#56 Top resorts Hotel in Punta Cana
#58 Spa Hotel in Punta Cana
#59 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worst beds ever, I was in tears with how hard they were and how dirty the pillows were.”
 of 5 bubbles PortPerryCanucker, 18 Jan 2017 | Read review
“3rd Floor was where we stayed”
 of 5 bubbles Laura1565, 18 Jan 2017 | Read review
“-If you need to use elevators, you need to go on the ground floor to bring it up”
 of 5 bubbles smyycbksc, 17 Jan 2017 | Read review
“Ask your Concierge about the best room for your needs in advance.”
 of 5 bubbles KristenH347, 16 Jan 2017 | Read review
“We stayed in j on the tropical side so your in between the beach and main resort.”
 of 5 bubbles Icefish7, 15 Jan 2017 | Read review
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