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Sirenis Punta Cana Resort Casino & Aquagames

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7,890 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,320: English reviews
england
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 March 2015

We have had a lovely time here,the complex is so nice,the staff are so friendly and helpful especially MIRIAN in the main buffet,she looked after so much,the main restaurants were nice especially route66. It is a place more for families we would of loved to take our family there.thankyou to all the staff there for making our holiday good 😀😀😀😀

Helpful?
3 Thank sharonjames1965
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi sharonjames1965, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our resort... More 

Halifax, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 March 2015

THE GOOD: Service - Better service here than in a couple of 5 star resorts I’ve stayed in elsewhere. Hassle-free and quick check-in and check-out. Never long waits for drinks or food. Waiters delivering drinks on the beach. Questions and concerns were dealt with efficiently and promptly. We even got a 4th a la carte booking, just by asking. Hard... More 

Helpful?
20 Thank LeanneinHalifax
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi LeanneinHalifax, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. Please don’t hesitate to write me if you want to discuss your situation further at assistantmngr.dr@sirenishotels.com... More 

Toronto, Ontario
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2015

This is a great place for family's with children of all ages. Good food and drinks. There are no life guards around the pool areas, the two pool side bars are keep very busy, pool area is kept clean. Just a short walk to the sandy beach and the lovely ocean, where sunbathers seem to forget it is a family... More 

Helpful?
3 Thank IreneET
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi IreneET, It’s really great to hear you had a nice vacation with us. It really reflects the effort of our whole team to make sure our visitors have a great time and feel at home. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future and I’ll do my best to make... More 

Cambridge, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 March 2015

Firstly a perfect flight with Virgin. Rickety bus to Hotel but then an Oasis. we barely saw the kids there was sooooo much going on with the animation team. Pool was always warm enough for bath water and sea just as good. Excellent stay, food plentyfull and always warm/hot. Only one thing just hide from the guys selling time share... More 

Helpful?
1 Thank cantwait4holidays
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi cantwait4holidays, First of all it’s always a pleasure to receive great reviews as we work really hard to ensure our clients spend a great vacation. Please contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of a good time as your first vacation. Veronique Garon... More 

Toronto
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 March 2015

We had a great vacation at this resort. There is some room for improvement but we didn't let the little downsides take away from our great holiday. Veronique Garon leaves her email address when reading the reviews. I emailed her 2 weeks prior to arrival and again 1 week prior to arrival. Never got any response. I had requested a... More 

Helpful?
4 Thank momto3kidsToronto
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi momto3kidsToronto, We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. My apologies for not getting to answer your email; I've been receiving a very high amount of messages from clients this season and it's been very... More 

United States
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 March 2015

You’ve got to stay here! My wife and I have stayed at many resorts over the years and this is the only one we plan to return to. We’ve already recommended the resort to our family and friends. We stayed a week which was not long enough. We were so relaxed that we really lost track of time. Before we... More 

Helpful?
6 Thank MICHAEL N
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi MICHAEL N, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. I will definitely pass on your comments to all employees mentioned. I will leave you my e-mail assistantmngr.dr@sirenishotels.com if you ever want to come... More 

Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 March 2015

It was a wonderful experience. The lobby, sitting areas, bars, paths, room, beach, waters, staff, discotheque.... everything was above my daughter and I expectations. We had a great time, we ate well, the room was clean and spacious, the staff was very helpful, friendly and most of them spoke very good English. The restaurant staff were very diligent and attentive,... More 

Helpful?
8 Thank Gen R
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Gen R, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I invite you to contact me at assistantmngr.dr@sirenishotels.com when you are planning your next vacation to our... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 March 2015

HUGE water park minutes away available to the guests! Friendly Staff! Rooms were spacious and nice! Service was Great! The night Show's were well put together! Food was FANTASTIC! Over all a very great Resort! Had a great 2 weeks here! We got the (VIP) has free WIFI room...

Helpful?
3 Thank Venessofia
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Venessofi, Thank you for sharing your comments about Sirenis Punta Cana. We are glad you found your stay comfortable and enjoyable. We´ll be glad to have the opportunity to welcome you again in the future! I’m at your disposition for anything you might need. Please don’t hesitate to contact me at assistantmngr.dr@sirenishotels.com. Hope to have you as our guest... More 

Nova Scotia, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2015

My wife & I along with our two best friends went to Sirenis Tropical Resort to be married. The wedding co-oridnator Soriviany was so very kind and helpful, along with Veronica who performed the ceremony. They are both very professional and personable ladies. Our concierge Oscar Cohn was more helpful than we could ask for, he made sure that our... More 

Helpful?
3 Thank Greg E
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Greg E, Congratulations and thank you very much for taking time to share your holiday experience with us. It’s a pleasure to hear that you had a lovely holiday at our resort. Please don’t hesitate to write me at assistantmngr.dr@sirenishotels.com if you decide to come back in the future in order to ensure you spend another amazing trip. Veronique... More 

San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 March 2015

After having read so many negative reviews, I was very apprehensive about going; however, there was nothing to worry about . The grounds were immaculately kept and the rooms were spacious and well equipped. My husband and I were delighted to find that there were so many English channels available for us to watch in the evenings and mornings to... More 

Helpful?
7 Thank frzbaby2001
Aquagames, Assistant Manager at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi frzbaby2001, Thank you sharing your great reviews about our staff and your memorable vacation at our resort. We work so hard to make a memorable experience for our clients that it’s nice to hear that our team’s hard work pays off. I will definitely pass on your great comments to our employees mentioned. I will leave you my e-mail... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $190 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#39 Casino Hotel in Punta Cana
#42 Family Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,028 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look good to me....”
 of 5 bubbles RobA664, 2 Dec 2016 | Read review
“try another hotel”
 of 5 bubbles stephenp1, 2 Dec 2016 | Read review
“Tip the check in staff for a better room at check in.”
 of 5 bubbles 227traciep, 30 Nov 2016 | Read review
“Lots of windows in rooms, great view!”
 of 5 bubbles hacienda5779, 30 Nov 2016 | Read review
“Do not go to this resort. Filthy, dirty, uncaring staff.”
 of 5 bubbles garydI6125BK, 26 Nov 2016 | Read review
5 of 5
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