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Grand Palladium Palace Resort Spa & Casino

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Grand Palladium Palace Resort Spa & Casino
Grand Palladium Palace Resort Spa & Casino
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5,501 Reviews from our TripAdvisor Community

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Showing 1,997: English reviews
montreal
Reviewed 18 January 2014

Let me start by saying the location I is too big. The beach is nice, pools are ok, the grounds are well kept and our rooms were always kept very clean, but need renovations and new televisions. Tube T.V.'s are done!!! Activity staff worked really hard to keep people occupied during the day and were very friendly. Food was good...

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Helpful?
3Thank jewelMontreal
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear jewelMontreal, First of all thank you for choosing Grand Palladium Pallace Resort, Spa & Casino as the place to spend your recent holidays as well as for having taken the time to share your comments. We took a good note of your observations. The comments and suggestions of our customers are of the greatest assistance to us. Please accept...

Colrain, Massachusetts
Reviewed 18 January 2014

A good time on the beech and by the poolside. Enjoyed the meals at the various rest..enjoyed the people and the fine weather.everyone here was very friendly and enjoyed are stay. The staff was great from the front desk people, room cleaning staff,bartenders to grounds keepers. I will return to the Domican on another trip someday. Thanks for the memories.

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Helpful?
1Thank Robin h
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Robin h, We are delighted to hear that we surpassed all your expectations and that your stay is a memory that will last forever. At Grand Palladium Palace we managed to create unforgettable experiences. Thank you for having shared your experience and we hope to have the pleasure in hosting you again. R. Segarra

Ottawa, Canada
Reviewed 17 January 2014

Let me start by saying the location is nice, the beach is beautiful, pools are nice and the grounds are well kept. The weather was pretty good at about 28 with only a couple of evenings of rain. Our room was kept clean and well made up but the whirlpool tub did not whirl and there was a leak around...

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Helpful?
4Thank Donald1948
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Donald1948, Foremost we would like to thank you for having taken some of your valuable time to post your review after having stayed with us at Grand Palladium Palace Resort, Spa & Casino. With greatest interest we have studied your comments and are quite concerned since we did not surpass your expectations with some of our services. We assure...

Hay River, Canada
Reviewed 17 January 2014 via mobile

I have been in many place such as mexico, bahamas but this my favorite place. Good service and awesome staff. I love the sport bar, fish stick was great. Im planning to come back again. Jorge Palmero is a very good employee.

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2Thank lucashachey
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear lucashachey, Thank you for having chosen Grand Palladium Palace Resort, Spa & Casino as well as for letting future travelers knows about your wonderful stay. Jorge Palmero will be very happy in receiving your compliments. Hope to have you back soon. R. Segarra

Queretaro, Mexico
Reviewed 15 January 2014

While there my mom had an accident while i was diving. Among the staff from Relaciones publicas, one person Jazmin was not only helpfull in helping my mom until i came back from diving, but also helping us to get the proper medical care. Above the call of duty she made a point of calling or visiting my mom on...

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Helpful?
Thank ledauphinblanc
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Firstly we would like to express our gratitude for having chosen Grand Palladium Palace Resort, Spa & Casino as well as for reviewing your stay. Despite the unfortunate situation related to your mother, we feel proud and grateful for your compliments on the efforts and dedication demonstrated by Jazmin during your stay. We are aware that it is...

Galloway, New Jersey
Reviewed 14 January 2014

The trip was wonderful, we enjoyed our stay at the Bavaro Grand Palladium resort but the Palace resort offers a small lobby bar between Brazilian and Japanese restaurant that really left us with some of our best nights there because of the two amazing and super friendly bartenders name Gary Cano and Kelvin Garcia whom made us feel very special...

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Helpful?
Thank NICK H
ltajes, Resident Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear Guest, Thank you very much for taking the time to review your stay at Grand Palladium Palace Resort, Spa & Casino. You graciously and enthusiastically touched on so many details here. Our business is about thousands of interactions and details daily. We try so hard to get them all right. When we do, it's so nice to be so...

Quebec, Canada
Reviewed 14 January 2014 via mobile

The animation is amazinggg !! They have this energy that is contageous ! I lovee them alll!!! They are a great team!!! Evelyne was SO good with zumba!! Pedro was a great aerobics instructor, Eddy was an awesome water aerobics instructor, Julio and Amauri are awesome animators !!I would like to thank them all for making my stay unforgettablee !!!...

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1Thank QuePasso
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear QuePasso, We are delighted to hear that we surpassed all your expectations and that your stay is a memory that will last forever. We feel proud and grateful for your remarks on our animation. It is thanks to staff members like them that we manage to create unforgettable experiences. We appreciate your recognition towards Evelyn, Eddy, Pedro, Julio and...

Quebec City, Canada
Reviewed 12 January 2014

We booked in September our January trip and they managed to not provide what was asked. In more details, we requested two rooms in the same building as our 75 yo aunt was with us and needed to be close. Agreement was to have three in one room and two in the second. Not only did we end up in...

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7Thank raymondduclos
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear raymondduclos, Thank you for having chosen Grand Palladium Pallace Resort, Spa & Casino as well as for the time you took to post your review. Your feedback is of the greatest assistance to us. We regret to hear about your dissatisfaction on this trip; please receive our most sincere apology for any inconvenience you may have endured. We understand...

saint-redempteur
Reviewed 12 January 2014

It was really great and I‘ll try to comme back maybe next years. Jorge on the public relation was really kind too. The beach was awsome and the room was relly ok. No stress in that place. The service was very very good.

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Thank kennymathieu
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear kennymathieu, Thank you for having chosen Grand Palladium Palace Resort Spa & Casino as your destination in Punta Cana as well as for letting future travelers knows about your experience. Our staff is one of our most important assets. We are honored to hear about your compliments towards Jorge. We thank again for your valuable comments and hope to...

New York City, New York
Reviewed 11 January 2014 via mobile

Very fun for everyone in the fam. Apart from the gorgeous beach and variety of pools and restaurants to choose from, there were tons of fun activities throughout the week. We especially enjoyed the poolside dance aerobics and games taught by Evelyn. Super fun!

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Helpful?
1Thank pilinube
Rsegarra, General Manager at Grand Palladium Palace Resort Spa & Casino, responded to this review

Dear pilinube, Thank you for having chosen Grand Palladium Palace Resort Spa & Casino as your destination in Punta Cana as well as for letting future travelers knows about your wonderful experience. Our staff is one of our most important assets. We are honored to hear that Evelyn went the extra mile to provide an enjoyable stay. We thank again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Palace Resort Spa & Casino enjoys a privileged sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa and the Grand Palladium Punta Cana Resort & Spa. The facilities of these adjoining resorts are open to guests of the Grand Palladium Palace Resort Spa & Casino. ... more   less 

Additional Information about Grand Palladium Palace Resort Spa & Casino

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $284 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Palace Resort Spa & Casino 4*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com and Travelocity so you can book your Grand Palladium Palace Resort Spa & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Palace Hotel
Grand Palladium Palace Punta Cana
Palladium Punta Cana
Hotel Style:
#17 Casino Hotel in Punta Cana
#19 Top resorts Hotel in Punta Cana
#21 On the Beach Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#31 Romantic Hotel in Punta Cana
#43 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Palace Resort Spa & Casino staff and other travellers.
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Questions? Get answers from Grand Palladium Palace Resort Spa & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms away from the beach seem to be newer and more modern. Our room had sliding door access to the pool.”
 of 5 bubbles kbarefield3, 7 Dec 2016 | Read review
“Great view, motion detection to turn off lights and television, quiet spot”
 of 5 bubbles sheilamaria68, 4 Dec 2016 | Read review
“Choose the loft room, spacious and accommodating.”
 of 5 bubbles elmoonj, 4 Dec 2016 | Read review
“We had a room with a loft area ! We didn't use it at all except the bathroom ! Don't pay extra for the renoed loft room !”
 of 5 bubbles 330canderson, 2 Dec 2016 | Read review
“Ask for a room facing the sun in to get use of your balcony”
 of 5 bubbles hinshie1, 1 Dec 2016 | Read review
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